Our driver Dave was very polite and on time! Very affordable rates as well. Used them twice while visiting the area. Would definitely use them again! read more

We reserved a limousine for the Kansas/38 Special Concert and we were taken to and from the concert via limousine! Treated like royalty with preferred parking! The driver was awesome, we gave him a nice tip for dealing with our shenanigans! It should be called Baller Limousine Service! Cause we rolled in and out like Ballers! The price was fair, we went in style! If you want to make an event special, don't sleep on these guys! The rating certainly looks questionable, but 3 or 4 people with a vendetta can tank a good businesses ratings! Support Local! read more

Ambassador Taxi - 38 Special Concert - Taxis Near Me

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**WARNING- VERY LONG APPRECIATION POST** Tuesday night we left for Florida around 7:30 pm. At around 11:30 pm our transmission went out about 2 miles from the Beckley, WV exit. It was raining and it was not a good spot for it to happen since there was only a 3 foot berm and then gravel that dropped off. It was also 500 feet from construction area with left lane closed so everyone was getting in right lane. So we had semis passing at 60 mph 4 feet from us We called AAA and within 20 minutes David from Glen's Towing called and said he would be there in 5 minutes. AAA had told us Because of COVID nobody could ride in the tow truck so we amazingly found Ambassador Taxi after trying Lyft, Uber, and every other taxi company number with no answer. Ambassador said they would have to send the driver back to get a big SUV since we had 7 people and could be a little while since he was on way back from dropping railroad guys off in VA. When David arrived with the tow truck, he said "I'm going to just pull up behind you with my lights on and wait for the taxi to get here. Then you guys can just jump in taxi and I will bring van to your hotel for you to get your stuff out so you're not trying to do it on side of the road." He sat behind us for an hour until Ambassador got there. While we were awaiting, the owner of Ambassador called and let me know that they had a shop and could look at the van first thing in the morning for us if we wanted to have it towed there. I also, used my Choice Hotels app and booked us rooms at the Comfort Inn in Beckley. Since it was after midnight the app booked them for the following night. So I called Comfort Inn and the front desk girl said she would get them changed no problem. Ambassador arrived and we got into the Tahoe and he took us to the hotel. I walked in and the front desk immediately handed me the key cards and pointed me to our side by side rooms so I could get the kids in bed. 5 minutes later, David from Glen's towing arrived and completely dropped the van off the roll back for us to empty all of our luggage onto the hotel carts. Once in our room around 2 am, I got on the Enterprise app and booked a minivan for pick up at 8 am when they opened. I got a call around 7:40 saying they didn't currently have any vehicles (From Austin working there I knew that was common first thing in morning) and they would call when they received some from Charleston hopefully by noon. While waiting Ambassador auto called and said what I feared, transmission completely out. I told them I didn't want to put that kind of money into it and I had already booked a rental and asked if van was in the way or if I could come with trailer in 2 weeks to get van and she said "No problem. We will just park it around back." At 10 am Enterprise called that they had a van. I called Beckley Green Cab and they were there in 10 minutes to take me to Enterprise. I walked in enterprise and was in a 2020 Caravan with only the 82 miles on it in less than 5 minutes and headed back to the hotel to continue our vacation. We left a Beckley at 11 am. I can't say enough about how friendly and helpful everyone we dealt with was. Maybe it really is, Almost Heaven in West Virginia. Thank you so much to everyone we dealt with: Glen's Towing Ambassador Taxi Ambassador Auto Comfort Inn - Beckley Beckley Green Cab Enterprise - Beckley (Canterbury) read more

Never in my life did I expect the assistance I received from this company. Priscilla greatly assisted us. A family from Honduras was in need of a ride to Welch. While there, Priscilla waited with and assisted with language barriers, filling out paperwork, and most importantly, reuniting a mother from Honduras with her son in Welch. WV. She was more than a taxi service. She was literally an Ambassador! Thank you! read more

Everytime I try and get a ride, no one answers the phone or if they do they always say they don't have time.

Literally Friday night at 830 and can't get a cab. If you aren't running on the weekend then when are you running

I had been speaking with Cindy via email the entire weekend and sent her the trip information for One of my patients who had a very important Dr's appt Monday morning and they never even showed up to pick him up. Never called or anything. I sent her and Donald both everything they needed and they completely let me down. Now they won't return my emails at all. I don't live in the Beckley area but I'd say if you had other options for transportation in this part of WV I"d use them instead. read more

Horrible. Picked up at ATL airport. Several "almost" accidents. Driver gave me a blank receipt. Tried to call numerous times and no response. read more

this taxi service is the worst around. today makes the 3rd time i've called for a ride, they say they will be her at a certain time and of course they never show up!!!they will keep saying i'm on my way, i'm on my way and they absolutely aren't!!! please please help get better taxi services in beckley!!! these are the most horrible taxis around!!!! read more

beware!!!!!!don't bother!!!! owners only worry about csx transported and the medical runs are not worth it!!!!!dirty cars and drivers only complain about there company ethics!!!!!! read more

Shoot can't get a ride for hours or well in my case was waiting cause said it'd be 3:30 4:00 I finally call back at 4:22 and there to busy with other people say I can get a ride at 6 when shift change. Need some competition read more