TERRIBLE COSTUMER SERVICE I bought a gold bracelet from them…read morefor a gift,but it was a bit too big. I went there the first time and asked if they could resize it, and they told me they could and that it wouldn't take long. However, the person who does the resizing wasn't there, so they asked me to come back the next day. When I returned the following day, they told me they don't even do resizing. I originally chose this store for my wedding set, but now I'll be going elsewhere. Save your time and go somewhere else

The worker, Sweety, helped my mom and me with a good deal at the price of gold. She was eager to be…read morepatient with us and made sure we left happy. The owner met us for the first time and was very nice.

patient owner. great staff. nicely organized store. great gems. Definitely would shop here again.read more

My watch of nearly 15 years stopped running. I am those people that buys quality and then repairs…read morewhen needed. My usual go-to place down the block (near McDonald's on 82nd) is temporarily closed and so I came here. The man behind the counter is definitely brusque; I am inferring he is Sammy the Owner. He first told me it would take 15 minutes to replace the battery and so I waited. A few minutes later, he came back and said he needed to have his "watchman" take a look at it. So I put down a non-refundable deposit and left. That was Monday. By the following Monday, I had not heard back and I was nervous because I would be departing NY. So I called and the same man (I recognized his voice) told me someone would be getting back to me. Within an hour or two, a woman phoned me and said I would need to come down and put a $20 deposit toward getting the watch fixed. She quoted me $100 for final cost. I ended up zelle-ing her the $20. She also told me the watch would be ready by Thursday. The woman was very nice. On Wednesday, the woman called and said my watch was ready. I went in to the store and paid the remaining balance--80 dollars. All in all, the whole cost-of-repair was $115. My watch works fine. I am not sure if this was a reasonable price and time for repair. It's crazy how the watch hardly breaks down in Bakersfield, CA, where the cost is significantly lower. Always in NY, sigh ...

I accompanied my parents to Kunal Jewelers as they were looking to purchase a gold set for my…read moresister-in-law. We were kindly greeted by the security guard as we made our way into the store. Waited less than 20 seconds before being approached by one of the staff members. She asked us what we were looking for, from the price range to gram preference. We picked out few pieces that caught our eyes, she asked me to try them on to make sure we absolutely loved it before purchasing. The whole "process" took less than 35 minutes, no time wasted. Shopping for gold can be intimidating but Kunal Jewelers made our visit seamless. Excellent customer service and beautiful pieces (from simple to extravagant). Their kind demeanor will bring us back to the store in the future.

I love their collections and they have great customer service! Our friends and family have been…read morecoming here for years. They also try to accomodate the best prices, I'd recommend for sure!

Nilufar Yesmin is a very good employee. she provide me best service. I appreciate her service.Mita…read morejewelry is the best jewelry In New York

Beware of this store. Think twice before anyone want to go there. First they are a cheater. They…read moretrick me with the price. Me and my husband bought a bangle from the store. she(Bengali girl) told us the price of gold $66 per gram but she calculate $66.35. please be careful and also calculate by your own.first day of purchase one of the bangle was broke when I try to put on my hand. the next day me and my sister went to the store to exchange the bangle. And the girl is not there from whom we bought the bangle. The owner or manager(Indian) I don't know. Her behavior is really bad. they charge us for damage of the bangle around $100. they refuse to exchange the bangle. I will never go to this store ever.

Surprised this great store doesn't have more reviews. The map on Yelp isn't quite pulling…read morecorrectly, but the address is 37-50 74th Street (basically on 74th street in Jackson Heights, right across from Jackson Diner and Patel Brothers). Anyway, I went here to buy a ring for my girlfriend after shopping at all the surrounding stores nearby and getting poor service and high prices. Was blown away by how nice the salesperson Shifon was and how helpful she was in helping me pick out the right ring. They even re-sized it for free and very quickly! Will definitely go back.

affiliated with "Kunal Jewlers", named after his son who runs Kunal Jewlers. preditory behaviors…read more Mixed alloy gold which as me breaking out around my neck. Dust made in China to mix into gold ingots used to make low quality and possibly radioactive jewlery. not worth your health. Fake Google reviews. what else can I say?

The best jewelry in queens good price and good quality the owner and workers are so helpful i would…read morerecommend this shop to anyone that is looking for jewelry

Gold tarnishes and they offered to clean/polish it. Still tarnished after few days. Had a hard time…read moregetting a refund, they will give you the whole run around. Do not recommend.

Queens Diamond & Jewelry is croook and dishonest business. We went to the store with our 22 karat…read moregold bangles to make it smaller by 2 digits. They did make them smaller but they refused to return the 5 grams left over gold, claiming the 5 grams gold were worn off during the readjustment. After I made noise, they only returned 1 or 2 grams of that. I left their business very made by and disappointed.

We love Almaz Brothers! Anytime I need a repair these guys hook it up. Reasonable prices for…read morerepairs and lovely dudes!

I came here to get a bracelet I bought online resized. The pricing was very reasonable and I was…read moregiven an accurate estimate on the amount of time it would take. They also offered to buy back the excess material they took off the bracelet which was helpful as I had no use for it.

I went here a few months ago to get a couple pieces of mine cleaned and repaired. I also purchased…read morea new chain for a pendant of mine and the employee helped me decide on a good thickness for the chain. Staff are helpful, friendly and professional. The pricing was actually very affordable for all that I had done, and they had my order ready for pickup a couple days later as scheduled. I recommend this jewelry shop.

I came here and put a down payment on a chain they didn't have the length I wanted and said they'd…read moreorder, and a pendant that was in the window. That happened on August 1, 2018. Then a few days ago I called their number and it says that the number is not hooked up and no mailbox is set up to receive messages. This is the 718.507.0280. They told me someone would call in about a week, after about three weeks, I tried to call and that's what happened. This morning, I tried again, and the same ordeal. It seems like one can only go in person. They also don't give cash or credit back. So , I hope my deposit isn't lost. I'm really disappointed that they don't reach out to the customer and that when I try to reach out to them they're unattainable. Seems like a shady business. I hope this review helps them to realize my frustration and respond. My invoice number is 0443. The DCA number is 2068341. Please give me a call and leave a message if you don't reach me directly. Oh, and I also tried texting their number. My texts went through, but no responses were given.

I came here today to purchase 2 oz worth of Gold. The sales-women was completely inattentive to us…read more When we asked her the price per oz she quoted us $2,100 and then told us to that in order to get the actual price she would have to call the owner. She did not offer to call the owner and only at my urging did she bother to do so. The actual price was $2,020 which we agreed to. When we asked her to see the gold, she told us that she will only show it to us if we will buy it. We walked out - I refuse to spend over $4,000 to purchase anything sight unseen. Horrible customer service experience - Stay Away!

Definitely won't recommend. The customer service is the worst. I went to buy something small and…read morethey didn't even want to treat me good as I wasn't buying anything expensive. The lady was so rude and making fun of me as well. Never going in.