I hired Staged to Sell Design Services (owned by Lou) to stage my rental property in Cave Creek, AZ…read morein July 2025. I feel compelled to share my experience to help other property owners make informed decisions: Pros: -Quick initial response to concerns -Willing to remove furniture promptly when issues were raised Cons: -Poor quality of furnished items delivered -Furniture showed significant wear and damage -Items were noticeably dirty and poorly maintained -Unprofessional handling of refund situation -Poor follow-through on promises I paid $3,654.02 for staging services, but the quality of furniture delivered was severely substandard. My realtor documented approximately 40 photos showing multiple issues including: -Deep scratches and chips on furniture -Worn finishes -Stained upholstery and rugs -Excessive dust (furniture was so dirty you could write in the dust) -Generally dated and worn items When these issues were brought to the owner's attention, the same day as delivery, he initially offered a 50% refund and immediate destaging. However, despite multiple follow-up communications and providing my refund details, I have yet to receive any refund as promised. The owner cited a non-refundable clause in the contract, but this shouldn't apply when the service quality falls significantly below professional standards. While I understand staging companies have high overhead costs, delivering poor-quality, damaged, and dirty furniture is unacceptable for a professional staging service. What's more disappointing is the failure to honor the promised partial refund. I would strongly recommend thoroughly inspecting any furniture before signing off on services from this company and getting any promises in writing. I attempted to resolve this matter privately multiple times before posting this review. Unfortunately, the lack of follow-through on promised resolution left me with no choice but to share my experience to help others make informed decisions.

I requested furniture to purchase rather than a traditional stage, and it worked out great. I got…read morequality furniture for my newly-purchased home for a very reasonable price. I love my couch and the many accessories scattered throughout the house provide great continuity. I also had 4 beds purchased and fully prepared for me.

After paying Kelly an almost $4500 for 4.5 rooms of staging, we received the cheapest furniture we…read morecould have received for a high end home with a certain style that she wasn't able to match. The home is a 1941 historical renovation with a very distinct mid century style that matches the entire neighborhood and time era of the home. Kelly used a mix of all different styles and hodgepodged the home together. During the initial consultation, it was made very clear to her that mid century modern was the look of the home and the furniture that was to be expected to be delivered and set up. During the consultation Kelly seemed very receptive to exactly what was being told to her, and stated that's what would be used in the home. At any time during the consultation Kelly could've told me that she was going to use a mix of whatever she had left in her warehouse... As that is exactly what she did. Kelly's contract states that no one is to be in the home during staging, and so we were not able to see the furnishings she was installing, or I would've stopped it before it was done. At best, the furniture she used is quality you would find at Big Lots, Walmart, and target. The items used were what you would expect a 19 or 20 year-old to buy for their first apartment, not an almost $1M home. Comparing what she brought to Target may be a stretch on quality. Several of the items are already falling apart or barely being held together within 48 hours of her staging. When Kelly was asked to replace several of the items, she told us she doesn't have inventory. Not sure how this is our problem, since the reason we were told we had to pay 100% of the cost on the front end was so that she could purchase new items. Instead of trying to work with us on correcting the problem, she argued everything that was brought up and told us that we needed to trust her design with the mix of modern farmhouse, mid century, contemporary, etc because it reaches a broader audience. This home is not a "broader audience "home... It is a very specific styling in a very specific style neighborhood. Which again, she seemed to be on board with at the initial consultation. The spaces are small because of the age of the home, Kelly was told exactly how certain rooms needed to be staged and where furniture needed to be placed based on the limited amount of space. Kelly did not follow what she said she would, and when she was confronted about it continue to argue about why her way was better. The sofa she furnished is wobbly and sways back and forth if barely bumped on toothpick legs. I asked her to please replace the couch and got told that no one is supposed to sit on it anyway, so she doesn't understand why it's an issue. It's an issue because we can't control who may or may not sit on the couch during showings, and if an elderly person sits on it and falls, we have a problem. All we got from Kelly continuously was that she was right, we were wrong, and we needed to trust her opinions. I am very disappointed as there's nothing we can do about the situation now, and we are stuck with the cheap furniture and low budget look that she gave us. Based on our initial consultation and how receptive Kelly was to my ideas and design, I had referred her to other clients. Unfortunately, I've had to call those clients back and tell them not to go with her services. Pretty bummed about this whole experience, but lesson learned. We will no longer work with Saavy home staging on any future projects.

I was not at all happy with the staging company. They did not try and match the furnishings with…read morethe wall colors and when asked to review they were quite rude and said they will discuss with my realtor. Well my realtor did not hire nor did she pay their fees. I had them remove the furnishing a month early with no rebate and I hired a new staging company that did a fabulous job. Sorry, their work was not acceptable for me and they had no intentions or trying to make it right.

My husband and I came from out-of-state to do some contract work. In finding an apartment for 6…read moremonths - we needed furniture and was given the name of Castle Furniture. I would use Castle Furniture over and over again if they were nationwide! Their service was always polite and friendly whenever I called in to make a payment to my account - they give GREAT phone! On receiving the furniture, the two lads set everything up, even set the dishes and utensils in the appropriate places, nailed the pictures to the wall, and were so courteous in all respects. I have no problems recommending Castle Furniture to anyone needing long or short term furniture rental.

These guys are great! Nice furniture, prompt delivery and family owned. The guy that delivered…read morereally cared were the stuff went and how it looked. Much better value than CORT.

I'm a custom home builder and real estate investor, and when my realtor came back with what I…read morethought was a very big number for staging, I needed to pivot. I was given Melina's number by a few other investors who sang her praises. Literally in 2 days she had our place staged, due to a cancellation. The crew of Melina, Austin, and Clay did an exceptional job in both my opinion, and everyone who walked through the home. Due to their amazing product, our house sold in week 1. The de-staging process was just as excellent, working with Kelly and Austin. If you are looking for a talented team, with client centric service, and that are just good people Grayhouse Staging is the company.

I am an extremely indecisive person. I am so glad my friend referred me to Melina. I hired her to…read moreredesign my master bathroom. She always showed up on time, very friendly and professional, and turned my outdated bathroom into a swoon worthy Pinterest photo. Will definitely use her for further projects.

Sandi is great at her job! Very friendly and attentive. Patient and thorough. Always easy to reach…read moreand responds quickly

Sandi is a very knowledgeable and helpful realtor. Her listings are honest and high quality in…read moreevery sense. She went above and beyond to seal the deal and helped us with all the little details you wouldn't think of. We highly recommend her.

Tracy has transformed this home! I can't wait to get professional photography and see how the…read moremarket responds! I highly recommend her! Vicki Shearer, HomeSmart

Sold our home with Sell It Quick Home Staging in 6 days! We had never used a staging service…read morebefore, so we were very hesitant. But we wanted to make our house stand out from the rest - and it certainly did! Tracy's staging made our house show like a model, and all who toured the home were literally blown away at how beautiful the staging made our home look. Tracy was wonderful to work with, very responsive to all our needs and the whole process was quick and easy. The entire process exceeded our expectations! I would highly recommend using Sell It Quick Home Staging - do not hesitate!

Purchased my home a year ago and have been very pleased with the attention to detail that has been…read moreput into this home. Appreciate the quick response to correct any issues (very few) and the ability to speak directly with someone. Would definitely recommend!

We closed on our TJH Home on May 3rd and it has been nothing more than one disappointment after…read moreanother. As of today, 46 days since closing, we now finally have hot water to our kitchen and laundry room, we have had 1/2 the house re-plastered and painted (but they still have to come back and rework the area they originally worked on because it was still bad), we will have had the Frigidaire service tech out 3 times fixing the gasket and we have had to buy remote thermostat sensors because of the location of the wall thermostats. Even something so simple as installing the toilet levers was incorrect. I have no idea what the TJH construction manager was doing when this house was being built. Unfortunately for us, we bought the home after it was completed. I know our TJH project managers are trying their best to help out, but when you work with vendors who don't take pride in their work, they have a hard time getting things accomplished. There are more issues than I want to go into in this review. BUT THE BOTTOM LINE - I WOULD HAVE A HARD TIME RECOMMENDING A THOMAS JAMES HOME TO MY FRIENDS!!!

Lori is such an artist. She staged a home I had for sale. She is very creative and can make simple…read morethings look outstanding. Lori was easy to work with and priced reasonably. She was quick to set up a time and was able to come in and stage my home within the week. She even came to my new home to help me pick out items for staging to help keep cost down. I sold my home within 8 days of being on the market. I'm sure the little extra I spent to have a professional stage my home, helped it sell fast.

We recently used Clean Line Staging and sold our house in 72 hours. Lori and her team were very…read moreprofessional, did a terrific job staging the house, removed the furniture as scheduled, and delivered as promised. We were very pleased overall and wouldn't hesitate to recommend her to anyone who is selling their home.