1. Amazing Home Care

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Bronx, NY

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Amazing Home Care

2.2 (19 reviews)
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Preferred Home Care of New York - Bronx - Receptionist

Preferred Home Care of New York - Bronx

2.3(4 reviews)
3.5 mi•Marble Hill

Prefered home care has been a godsend for me. In the beginning they sent me professionals that…read morecared and was always on time and help me with anything I needed. Then we switch to my son taking care of me and that has worked out even better because he is here when I need him. When I call for information if I cannot speak to someone right away they return my call usually within 24 hours. I highly recommend this company.

STAY AWAY FROM THIS COMPANY…read more My family has suffered at the hands of this home aide company. My father is elderly and disabled. My mom, who is not, cares for him and needed assistance with tasks of daily living. This aide was constantly on her phone, and refused to do any lifting because she had had a c-section (Why they would send her in the first place is beyond me). Though my dad needs help getting up, and lifting him is occasionally necessary, my mom said nothing. But once this home aide got comfortable and saw my mom was not going to challenge her she became more brazen and rude. After my parents had lunch together, the home aide screamed at my mom for leaving dishes in the sink, saying she was not going to clean up after her. While it's true she is not responsible for my mom's one dish, that is no way to speak to her or anyone you work for. When I called the company to complain, the people who worked there were just as rude as the home aide, especially Stephanie, who is supposedly a care coordinator. Apart from many more episodes like this, just getting anyone to answer the phone at Preferred is a feat. In the case of an emergency, like when the home aide was screaming at my mom and would not leave, I waited for 20 minutes on the line. Once you hit 20 minutes on hold they hang up on you! If you must use Preferred, DO NOT work with the home aide named Frangy. She is clearly unhinged.

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Amazing Home Care - homehealthcare - Updated October 2026

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