I cannot say enough good things about Heather. I started seeing her for my waxing services about a…read moreyear ago, right before my wedding. I had never gotten anything other than my eyebrows/lip done before, and I was super-nervous. I had no idea who to go to in the Williamsburg area, and I had no idea how far in advance I should have called. After an internet search, Heather at Dolce Vita in Yorktown had positive review after positive review on Yelp. I called and the receptionist actually had me talk directly with Heather. Heather squeezed me in over two days so that I could get everything done before my wedding. That's the kind of person Heather is: she treats you like a friend right off the bat. What was supposed to be a one-time, special service for my wedding has turned into a 5-week ritual! If I lived in NN I would probably go in more frequently for my under-arms. She's that good. Heather is one of the sweetest people you will ever meet, and she is an excellent esthetician. Heather has always been gentle, but now that she has her own shop and has control over the products she uses, there is very little pain for any service--and I do know it when I say any service. Her prices actually got more affordable, and it takes less time to do my full-leg waxes, too! If my experience is any indication, it's clear that Heather cares about her clients and does her very best for them. If you're looking for comfort, reasonable prices, and experience look no further.

I received a call back and was inquiring about the facial services to better understand what they…read moreare since there were no description on the website. See attached photo. i have never been there before so I think it's only fair to ask questions such as how long is the facial etc. I must've triggered some sort of insecurity because she resorted to saying how long she's been doing this which didn't address my question. She became defensive and told me that I should go with whomever I typically go to. Funny thing is I never even said that I was interested in booking an appointment as I was just calling to inquire just like I did with other places in Williamsburg. With that type of customer service over the phone, I wouldn't even bother seeing how it would be like dealing with her in person. I even told her I'm from out of town and only going to Williamsburg for vacation. With that attitude I don't know how you would compete against other places. I rarely publish reviews but felt compelled to write one to help out other consumers who are contemplating whether to try this place out or not. I don't think this person should be in business if you don't know how to help customers. What makes certain businesses last longer than others is when they can provide an overall positive experience from start to end. You really should reassess if you're in the right service industry given its health/wellness-related. I support small facial salons because they tend to be more passionate about what they do and it shows in how they talk about their services. I've been getting facials all over as I travel on vacation almost every month and typically not the same place and I always get a facial or massage in places I've never been to as I like to come home relaxed - after all that's why people go on vacation. I'm not sure why this individual would feel the need to dictate what I do on my time and where I should go for my facial. Response to owner's comment: That is not accurate that I would ask if you would screw up my face. Why in the world would anyone ask that?That doesn't even make sense. I simply was asking what the difference was between the clarifying facial vs the pure results facial, what product you use and if you included extractions. The fact that you said: I'm not at the shop to remember my products" is concerning given how much experience you claim to have and how you say you customize it according to the individual. You couldn't even name one brand! I ask because I prefer organic products and because you couldn't tell me what product you use then what makes you think I would've booked with you to even reject me? My comment was that unlike massages where its likely can't rare to cause any permanent damage in comparison to facials. We only have one face and if someone messes it up due to the product they use or being too hard when doing extractions; this can be irreversible. I explained this was why I was asking questions so I can feel comfortable and understand what your services entail and what product you used, but I never accused you nor directed that towards you or ever questioned your experience. I was surprised she reacted the way she did. The fact that you are being defensive again and turning this around on me speaks the kind of person you are. If you read my review if I wanted to bash you I probably would have said: It's 2025 perhaps if you invested on designing a site that is professional and user friendly then people wouldn't have to call for clarification and ask questions. I should've not even bothered to inquire as soon as I saw how plain your site looked and on top of that it's not even secure. No one has provided a review on your business in Yelp since 2020! For someone who has over 20 years being an esthetician and to only have 3 testimonials on their website? If you are truly as good as you claim to be I would think you'd have more customers raving about you. Even If your facial was free I wouldn't bother going there. There are plenty of places in Williamsburg with owners who are kind and helpful. Perhaps you can learn from Karina from Ardent Skincare. I asked her the same questions I asked you on the same day but see the difference between how she responded to me versus how you did in my attached video. Notice how she didn't need to mention how long she's been an esthetician because it's irrelevant. Besides who would ever tell a potential customer that they suck? I truly hope people see my review. As you can see I've never posted one ever but this person is appalling and people deserve to know her true colors. By the way most business owners appreciate candid feedback. If you can't accept honest reviews then you shouldn't be on here. These are intended for customers to share to help others.

Had a great first experience with Jaylin! She was so kind and accommodating while ensuring i had…read morethe best results! The space is a little small but it's cute. Can't wait for my next appointment!

I went here to get a Brazilian sugaring done while I was visiting my parents. Keonna was very…read moreskilled and paid close attention to detail. She gets 5 stars. I didn't give this place 5 stars because my calls were not returned. I had a question concerning the services and called and left a message several days before my service. It has been a week since my service and no one has returned my call. Also, the sugar use was not as gentle as I have had previously.

Roberta is incredibly knowledgeable and honest. I'm particular with my skin and anyone providing…read moreadvice or a service for it. If you're looking for someone who won't sell you something you don't need and will take your skin concerns seriously I'd highly recommend her. The products from Zo are amazing and my skin has never felt better.

I recently received a spray tan from Heather and the whole experience was amazing. She was very…read morepersonable and knowledgeable. She provided tips and tricks for pre and post tanning. My tan still looks amazing and I can't wait to go back.

Professionalism when handing the new business over was horrible.. Clients lost hundreds of dollars…read moreworth of sessions. This place should be ashamed of themselves.

I am not happy. Although Regina got me in within minutes of me calling she didn't ask my name or…read moreeven what service I wanted, she said just come on I can make the next person wait. I walked in and still she didn't ask my name, just what do you want? I asked for an eyebrow wax and brow/ lash tint and she said we'll see. As she waxed my brows she kept saying how I REALLY needed this but didn't even do the top of my brow! Then she put the tint on my brows and lashes and never even asked if I'd had this done before, if I was uncomfortable or if my skin was hurting/ burning. The nail in the coffin for me was when she charged me $50.00 for a $35.00 service according to her own website! I have all of this black tint under my eyes like a football player! My husband asked me why I was crying and my daughter asked if I messed up my mascara. Bottom line... DO NOT have these services done by Regina and if you do go there VERIFY and AGREE to the price BEFORE you have any services done! I WAS RIPPED OFF!!! The only reason I even gave 1 star was because she answered the phone.

I have been going to Regina for about 3 months now, and I cannot say enough wonderful things about…read moreher. Her spa is quaint, clean, and so relaxing. Initially, I went to see her for permanent eyeliner. Since having my eyeliner done, I have been back to her for microderms and waxing (both eyebrow and bikini). Her prices are amazing, and her attention to detail exceeded my expectations. I highly recommend her for any of these services!

Kay was very professional and gentle. She has a very pleasant personality. The establishment was…read moreclean and easy to find. I had brows and upper lip done. Will definitely go vack

My experience is amazing and I have now become a regular client. I get a Brazilian and under arm…read morewax once a month. The price is great and the service is amazing. I leave satisfied every time! 10 out of 10, would recommend!

Highly professional, pleasant, and efficient. The service began on time and the work was done…read moreswiftly! She is thorough, making sure to remove all hair all while making me comfortable. Lovely space and easy to find!

The business did contact me as stated in my original post. The business contacted me and requested…read moreI send proof of my appointment which I attached. As she stated in her reply and on the phone with me, the business is in the process of switching to a new platform and she didn't know it was open for booking. However, I was already at the business and it's very unfortunate that the business is unaware & I wish I had been able to experience this business but I will not be returning due to how the situation was handled. The person I talked to who I assume is the owner was extremely unapologetic given the situation.

Great experience!! Super convenient, quick and easy…read more Day 1 of my new tan and I'm thrilled! Great alternative to tanning salons.

Monica is amazing! I love that she comes to my home for my spray tans; it's so convenient. She…read moreworks with my schedule, is prompt, and makes some great suggestions for a perfect tan. Her tanning product doesn't smell awful like some and provides great coverage. I highly recommend her.