Giving this place 0 stars if I could. I wanted to switch to something closer than the dentist we…read morewere going to so I chose this place and regret taking my daughter there. The dentist accidentally stabbed the inside of my daughter's gum while checking for cavities, which she's still hurting from today. My daughter always does well at the dentist I usually take her to and doesn't fuss but here she was screaming bloody murder. They were hurting her, they said they numbed her but she said she could feel everything and was in pain. She cried the whole way home and was very traumatized. Never again.

My son went in and took my granddaughter for her recare appointment. mind you my son has a PPO and…read moreDentical. I tried to explain to the Manager that when you have these insurance together they cannot charge Deductible or copayments. I was just trying to educate her on how it works. I'm a Dental Office Manager in Tracy and my office also takes Dentical. I've been doing this for over 30 yrs. Take it as you learned something new today.

My kids and I love this place! They remember us every time and can do basically all treatments in…read morehouse which is such a benefit! It's a smaller office, but it allows them to be more personal and focus on one patient at a time. We've never experienced issues with fillings received, if anything they've helped fix cracked fillings done elsewhere. They have tvs at every chair for the kids and of course get a goody bag at the end. This is the first dentist my kids are excited to visit.

The dentist office is very welcoming, staff is great and Dr is on her stuff! They are very gentle…read moreand knowledgeable.

My son has been coming here since he was 5, I believe. He's going to be 10 this year and I won't go…read moreanywhere else. First Smiles has been nothing short of amazing to my son. I love their detailed descriptions of their dental plans for my son, I love how quick and easy they work, I love how kind and patient they've been with my son. They're amazing!

My son was seen by his regular dentist who informed us that half his tooth was missing and was…read moreinfected/abscessed, and they wouldn't be able to pull it for a few months. In order to avoid him having to take antibiotics until then, I frantically called around trying to find a dentist that could see him ASAP to get it pulled. After speaking to a few different places, I decided to take my son here since they were accommodating enough to see him the quickest. They informed me he would first need an exam by the dentist to see what work needed to be done, which was fine by me. While there he talked about a lot more extensive work that needed to be done including another tooth pulled, baby root canal, and a crown (all of which was never mentioned by his regular dentist). They said he could come in the next morning to get the infected tooth pulled for which I was so grateful to get it taken care of. Signed off on the treatment plan which again stated that the infected tooth was going to be pulled first and the rest of the dental work (extra tooth pulled, baby root canal) would be done at a later date. My husband had to work the day of my son's extraction and since I had a baby I couldn't go back there with my son. But he assured me he was fine to go back by himself. Tooth pulled and we headed home, only for my husband to mention later that day "I thought the infected tooth was on the other side?"....... Yes, yes it was..... The infected tooth was still in his mouth... After finally getting a hold of the receptionist I asked her for some clarification as to why they did not pull my sons infected tooth, the one they said they would, the one I specifically came there for in the first place, the one they had listed on the treatment plan. She spoke to the dentist and this is where the gaslighting began... she said it was not a mistake that he made a judgement call based upon his expertise, and that he decided to pull the other tooth (which just had a larger cavity mind you) because he wanted to get that root canal taken care of before it became infected. And that if it became infected he would've had to have had 3 teeth pulled.... So you're telling me that they're over here just pulling teeth willy nilly when they get infected instead of the first line of defense which would be a baby root canal, which spoiler alert is what you were going to be doing regardless? Imagine taking your child to the doctor for an infected cut on his leg, only for him to come into the waiting room with a bandage on his arm instead. The doctor tells you he noticed the infected cut on his leg but wanted to take care of the cut on his arm first because of the "potential" of it becoming infected, and to come back in a few weeks and he will take care of the infected cut on the leg. That is essentially what happened in this case, literally absurd right? So now my neurodivergent son had to take antibiotics which again isn't easy for him and I wanted to avoid. It required a doctors visit just to get the script changed to chewables because he can't take liquid form. All of this could've been avoided had this dentist just PULLED THE INFECTED TOOTH!

You cannot ask for a more amazing and thoughtful staff! They make the children feel comfortable…read moreand explain everything in a manner that will make your child trust them. I have never experienced a practitioner ask my child for permission to touch his teeth, etc. Dr Sami and staff are amazing! I would give higher than 5 stars if I could!

My daughter is very shy & is very skeptical when it comes to strangers. My experience here was…read moreamazing. Everyone made us feel comfortable & eased Bella's fear. Thank you for making my nervous Bella's dental app a good experience especially Gladys who was very patient with her.

I was told they couldn't see my daughter until she had medical clearance from her Dr. It took a…read morelong time to get it done through Kaiser. My daughter had broken a tooth I left a voicemail on their emergency line and their landline and never heard back. I called again two days after to follow up and stated I had received medical clearance and they stated the dentist wouldn't see her and was going to refer her to Salida surgery center. Why was he not honest from the beginning or at least called back stating he couldn't see her? She could have been receiving care elsewhere. My other daughter was being treated by him and had a great experience but after this I will not be returning with either child.

Excellent children's dentist! Dr Bautista knows how to put the kids at ease and be excited to take…read morecare of their teeth.

The best dental office in the Central Valley! We drive 1.5 hours to come to this office because we…read moredon't get better service anywhere else. Dr., assistants, front office, managers are all amazing!

Received a text message 2 weeks in advance to my daughter's appointment. Replied to the text…read moremessage confirming the appointment. And even received a confirmation text prior to my visit there....only to get turned down by the staff claiming that my daughter does not have an appointment in their system and they "do not know why". Wasted my time and money making an effort to make it to this appointment and was completely turned off by this. They are very quick to charge you $50 for a short notice cancellation, and when I asked them if they can compensate me for wasting my time, I was told that they "cannot help". Absolutely never coming back here again

We have been coming here for almost 6 years now. My 1 year old and 5 year old love coming to see…read moreNatalie and her staff. We have never had any issues with staff or Natalie herself. They have always been friendly and always compliment how well behaved my girls are. My girls enjoy the books and bean bags chairs, to the fish tank and movie going on in the waiting room. They enjoy wearing the cute sunglasses and watching movie while they get their teeth cleaned or worked on. They also love getting stickers after there cleaning. They never get upset about having to go to the dentist. We enjoy going to both Lenser sisters and it's so convenient to have them next door to each other.

Dr. Lenser is very kind and gentle with my kids. After my insurance changed, I was sad to leave,…read morebut as soon as I was able to change insurance companies, we came back! She is careful to not overbook appointments so that she can see the children as close to as soon as we arrive. Kids get very scared with any kind of dental procedure. She is very mindful of my kids' special needs. I have one on the spectrum and one who is extremely scared of any kind of pain. Today, we had to get teeth pulled, and my daughter had no idea that she even received a numbing shot! Dr. Lenser gets right down to the kids' understanding and calms them down. My children go home and make sure to brush every day because they want to please Dr. Lenser! She's amazing. The staff up front is always very professional, and soft spoken to as to preserve others privacy.

They are super nice, kind, super accommodating and compassionate. From the front desk to the dental…read moreassistant to the dentist. I definitely recommend it. My child even got a ballon to go and def is the little things that they do to make you feel comfortable and specially for little ones. Child is happy adult is happy.

Amazing care for my child who is terrified of the dentist! They are absolutely the best and I will…read morebe switching her over to this dentist permanently. They are compassionate and knowledgeable. 10/10!

We always have an absolutely wonderful experience with Valley Pediatrics Dentist. Our now 7 year…read moreold daughter once feared the dentist, but thanks to the exceptional care she receives here, her fear diminished and over the past couple of years she has little to no fear. The entire team is outstanding. From the moment we arrive, the staff make us feel welcomed and at ease. They are kind and genuinely attentive to our daughter. The atmosphere is friendly and reassuring, which makes all the difference for her. The waiting room is a kid friendly and that always helps her settle to be calm when arriving . The doctor is phenomenal! His explanations are delivered in approachable, friendly terms that are easy to understand. Every team member takes the time to listen to our concerns, answer questions, and build trust with our daughter. We always leave feeling confident in their expertise and care. Our daughter now looks forward to her visits, which speaks volumes about the care and environment Valley Pediatrics Dentist. They truly are great. You won't regret picking this dentist office!

Brought my little one for his first check up, the staff were so kind. My little one has really bad…read moreanxiety & he was so comfortable happy & exploring, He loved it. The doctor also very welcoming.

I had started taking my girls here when I had both Delta and Medi-Cal. the staff is friendly and my…read moredaughters handled their visits well. I originally thought they did well. Unlike most welfare dentists, they didnt over diagnose anything, insisting on more work than necessary. It was what happened with my daughter's 6th month follow up that pissed me off. They originally said she needed 1 root canal and gave me a referral to find a dentist. My daughter has anxiety and is on the spectrum so I wanted to have her sedated. Salida Surgery refused to sedate a child for a root canal and I could not find an Endodontist in the county that would see a child under 12 for an adult root canal, so I was left going to the east bay and bay area and paying out of pocket for everything, about $2550 for everything. i happily did it, its for my child. 6months later, I took her back to Childrens Choice and was told she'd need 2 more root canals!!! WTAF?! they couldnt find 2 more teeth 6 months earlier that needed root canals? 2 more teeth that disnt even need fillings apparently because they didnt even offer to fill them prior. How TF did 2 perfectly good teeth go from not needing work to needing a root canal in 6 months? My daughter was brushing daily. Her Endodontist did a full X-ray and didnt say she needed anything extra either but she could only do what she was referred for anyways. I no longer have Medi-Cal so the only choice to fix these teeth would to be paying probably close to another $5k out of pocket for her teeth. My daughter is 11... I guess welfare dentists think parents can just go do these things for free, no problem. Sorry, I don't have that kinda time or money. I have an actual job and dont live off everyone's tax money. This aint even an option. Ill be sending my grils to my dentist for now on (Dr. Garcia at Dr. Filbrun's office). If you dont have welfare, dont use welfare dentists. Just saying.

Staff were super helpful and they are very nice to my kids. My children are very comfortable there…read more I love that they have the games in the waiting area for the kids. The dentist was very informative and answered all my questions.