I found this salon through Instagram. I messaged the owner Kathryn Brash. I was interested in…read morebooking bridal services here, but communication felt unnecessarily vague throughout the process. Her responses were in monosyllables. I asked about pricing twice. Transparent pricing is important when clients are trying to budget and compare services, especially for larger appointments or events. The lack of clarity made the experience frustrating and ultimately discouraged me from booking. I expressed my frustration politely to Kathryn and instead of rectifying the issue Kathryn Brash then proceeded to block me.

At first I was loving this place, they got me something to drink and got me in with a stylist. I…read morerequested a very basic hair cut, no layers, didnt even need face framing, just chop off 8in. I didn't want/need a special curly cut, just needed someone to cut off 8inches and diffuse my hair, and let me leave. I was so incredibly clear with what I wanted. I said, "my hair is curly and will shrink up. Do not cut more than this amount off." The lady said "do you want it at your collarbone? I said "no. I want it longer, I want it at least to here" and i pointed to more than 4in below my collarbone. I was very clear. The lady washed my hair, and pulled my hair behind me and started cutting. I couldn't see what she was doing but she was cutting WAY shorter than we had talked about. It's above my collarbone before even getting dried. I have had my fair share of bad haircuts, but this is by far the worst. As it dries, it looks like a triangle or something from the 70s. It seems the woman was confused in what I asked for, but I wish she either communicated that she wasn't comfortable cutting my hair or asked for clarification. She also decided to turn a large portion of my hair into what I would describe as "curtain bangs". Interesting choice, especially on my curly hair. I did not want a blowout, just asked for a brief diffuse with the blow dryers. She acted like she didn't know what she was doing with the diffuser. I was charged $100 before tip. The pricing is not transparent or clear at all. Stylist was very nice but even with good vibes, you have to listen to customers. I will not be returning to any of the kisskissbangbang locations, and I will be telling everyone I know to steer clear, seems like the stylist could use some help with spatial awareness after the black cape goes on, since where you point is not as visible when wearing the cape.

My hairdresser of over 10 years decided to stop working. I cried! I so loved how she cut my hair…read more She recommended someone else in the salon, and I endured her for 3 cuts. A nice person, just didn't listen to feedback nor was she curious about my wants and desires surrounding my hair. So, I went to Yelp, and alleluia found Kathy! Not only did she take the time to inquire and discuss what I wanted, she studied a picture I provided intensely! She was complimentary of the cut that my former hairdresser did, and asked several questions. Then she began cutting, and before my eyes developed my old haircut! I am sooooo pleased with her approach and execution! And she is delightfully engaging! I've already booked 2 more appointments with her! Thrilled to have found her! Love Yelp! Love Kathy!

I have been going to kathy for years!! She is amazing at updos color and any cut. Not only is she…read moregreat at hair she's such a fabulous person! I don't trust anyone but her with my hair!! Highly recommend

Love this place. My look is fresh and I feel great. The atmosphere has a great vibe.read more

Well, I tried, called they took my info, no call back, no text... tried 3 times to contact them via…read moretheir own web site, that doesn't work either, it asks you to type your answer in a box... only problem, there's no question to answer... moved on...

I met this rockstar almost two years ago as we both ventured into life as business owners at sola…read moresalons. My hair is like I've never had before and as a bonus I get the guidance of someone who has salon experience for much longer than I. Mark Starnes is a master at haircuts. Both men and women. And he believes everyone has a lil blonde hiding somewhere;). I have never been disappointed. And I give complete control to the master. I strayed earlier this year because life took us in different directions: he further east and me back to Carmel and so I thought I would try someone more convenient. But quality won in the end. I trust mark. I like his honesty. He has a beautiful family and I love being supporting him as much as I can. Check out his new (est) location a Yeager property at 141st and us 37. It's hip. It's huge and (yes really) quiet! Namaste Jam

I have been with Mark since I moved to Indy in 2002. He's a superb stylist, a genius with color,…read moreand an all around great guy. You want gossip, entertainment, or spiritual guidance, he has you covered. I'd follow him to the ends of the earth.

From the start I was able to make an appointment easily, and Gwen reached out for a bit more…read moreinformation and I was able to send some inspo photos to make sure we had the right time slot. Gwen made conversation flow and not once was did I feel awkward trying to make small talk. There were a couple spots I asked her to touch up and without hesitation (or attitude for speaking up) she worked her magic and did a little more color correction and now I'm on the road to getting back light! We ran a little over on time but she made sure I was satisfied before I left. I'll be back for my next session!

Gwen always gives me an amazing haircut and color. From the moment you walk into her adorable…read moreshop, you feel like you're hanging out with your best friend. Love her and love how she makes me look and feel.

I went to this place to have my ombre fixed and turned more into a balayage, and Bailey did exactly…read morejust what my hair needed. She definitely added more dimension into my hair and also toned it so that when I would wash my hair, it would last longer. The first time I got my haircut, which was the same time I dyed my hair, I mentioned it was uneven but the way my hair was cut previously, when she would check it, it look like it was cut evenly. When I woke up and showered the next day, I realized it was pretty uneven and I called them and they told me I could come in and get it fixed for free. They were very helpful and listened to my suggestions about how I wanted my hair and then did the best they can to give me what I wanted.

Kylee is amazing! She brings my hair dreams to life. I would recommend her to anyone, she's always…read moreup to try something new. She's also so great at extensions, highly recommend if you're thinking of getting them!

I only get my hair cut here! My go-to girl is Whitney, who totally understands my hair type and…read morealways gives me exactly what I ask for. The hair salon is on the second floor and has plenty of natural light. As long as Whitney keeps working here, I'm staying!

Great experience! The nail tech provided excellent service for a mani & pedi. I was concerned about…read morethe health of my nails caused by excessive drill filing; however, I left feeling confident that I am now on the right path to having healthy nails. From start to finish I was impressed with the team and look forward to returning.

Kendra is AMAZING. I've been going to her for about a year now and I couldn't imagine going to…read moreanyone else. She takes her time with your hair and makes sure it looks absolutely perfect. I've never had my hair colored before and I scheduled a consultation with her hoping for some guidance. She listened to my thoughts/concerns and suggested I go copper as it would go well with my skin tone -GIRL WAS RIGHT. My copper red hair looks amazing- I'm constantly fielding complements and people always say it looks so natural. She also made this a gradual change so it was not a shock to my hair or my wallet ;). Started with some low lights and ended with all over color. She will be nothing but honest and real with you, and I greatly appreciate that with someone doing my hair. She's got a wide range of times for appointments so it's easy to schedule with her too. Thank you, Kendra!

Love getting my hair cut by Kendra! Nice salon in downtown Fishers with a convenient parking garageread more

The salon atmosphere was professional and friendly! I observed the stylist interacting with their…read moreclients in positive ways. Loved the energy. The salon offers massages, I look forward to trying those out. My stylist gave me helpful advice to create the vision I wanted while maintaining a healthy head of hair. The complimentary beverages made me smile, cheers . The work spaces were clean and tidy. Lots of glass. Comfortable chairs too, not the traditional dryer chairs. Certainly a relaxing atmosphere for a special love self treatment!

@lizsmith was amazing. We were in Fishers for a wedding and my friend made appointments for both of…read moreus. Liz did a great job with my hair and the scalp massage was so relaxing! The salon is set up for individual stylists to rent space.

Brittany was so helpful and honest. She even pulled in another stylist for a more detailed consult…read more It turned out we need a product not available at the salon. Her honesty and professionalism was 10/10 and so graceful. She was sensitive to my friend's situation and didn't make her feel awkward or uncomfortable at all. In a world where so many people focus on what they need or how we can benefit them, Brittany truly put my friends needs first and made her feel important. Thank you!

During the shampoo, it felt like my hair was only lightly washed rather than thoroughly cleansed…read more There was very little scalp massage or attention to my scalp, and my hair did not feel fully washed when I left the chair. I also felt that my styling preferences were not reflected in the final result. We discussed the look I was hoping to achieve, including wanting soft, loose curls rather than tighter curls. However, the finished style looked very similar to how my hair looked when I arrived, and when it was curled, the curls were much tighter than I had requested. I had a major event to attend afterward and was so unhappy with the result that I went home, washed my hair, and restyled it myself before leaving. That was stressful and disappointing, especially after investing the time and money in a professional service. I understand that not every stylist is the right fit for every client, but I wanted to provide this feedback because I left feeling that my preferences were not heard and that the service did not meet my expectations. I hope this feedback is helpful and can be used to improve future client experiences.