We live in Pensacola and don't go into Milton very often but, we are glad we checked out Millennium…read moreMattress. We recently let a mattress go back from another store as it wasn't what we wanted Gary listened to us and picked out just what we wanted. The Sealy hybrid we received is firm but has a soft pillow-top. Thanks for your help and we also love the new pillows!

We're new to Florida and needed a new Cal King mattress. We went to Millennium Mattress because it…read morewas locally owned. Gary helped us pick out a Beautyrest pillowtop mattress that fit our comfort needs and budget. Gary was also able to get us a frame for our old Cal King to use in our spare room. We loved Gary's friendliness and knowledge and being able to work with the owner was an added bonus! They delivered and assembled everything for us. We are very happy and getting a good night's sleep.

Wonderful selection of stuff at great prices! Friendly staff and very helpful. Go here for all your…read morehome decor, they have it all!

Barrow Furniture in Pensacola is a mess. Floor models are poorly set up (wheeled dining chairs…read morestuck on loose carpet), the store is dirty (stained carpets, dusty light fixtures), and the layout is awkward. During one of my visits the AC wasn't working and today the computer system was conveniently down--apparently not unusual. To top it off, they refused to discount a used floor model even though it was the only one in stock. Overall, not worth the frustration--plenty of better furniture stores in town.

Love the owners. They are so personal. Always can find just what I'm looking for. It's my goto…read moreplace for home decor.

On March 8th, my husband and I purchased a dining table, chairs, and server from Simply Woods…read morePensacola. We intentionally chose to support a small business over a big box retailer, trusting that the service would ensure quality and satisfaction. While in the store, the manager showed us a stained wood sample for the server, stating it should closely match the prefinished table we were considering. He placed the sample directly against the table and assured us that any difference in color would be minimal and hardly noticeable. At the time, the pieces appeared to be a very close match, and we moved forward with confidence in our decision. However, when the furniture was finally delivered and assembled on July 3rd, well beyond the 6-9 week timeframe we were originally quoted, it became immediately apparent that the table and server did not match. The table has a cool, gray-toned finish with white accents, while the server is noticeably warmer and darker. The contrast is clearly beyond a minor variation. We reached out to the store the following business day to express our concerns and shared photos of the pieces side by side. The manager acknowledged the color discrepancy but explained that the in-store sample did appear to match the prefinished table he showed us in store. He noted that stain samples can differ when applied to larger surfaces, which we understand, but this was not communicated to us at the time of purchase, and the coloring is not cohesive on the pieces we received compared to what we had been shown in store. Instead of offering a meaningful solution, the conversation shifted to the fact that we did not opt to have the table custom-stained to match the server, a previously unmentioned $1,000+ upcharge that wasn't proposed as necessary to achieve a cohesive look. The manager repeatedly referenced the fact that we received a discount during a promotion and stated that there was limited profit margin left to work with. He ultimately offered a $100 check for the inconvenience, which we respectfully declined on our $4000 order. We called again last week in hopes of reaching a fair and reasonable resolution. We truly appreciate the craftsmanship of both pieces. They are beautiful individually, but the result does not reflect what was promised to us in-store. Once again, the conversation shifted to us paying the now calculated $1,800 upcharge and buying a new table, estimated to be done near the end of the year. We were also told that this solution may falter, as the manual staining at a different time could result in yet another variation. We were hopeful that Simply Woods would honor the assurance we were given regarding the match and help us resolve this issue in a way that reflects their high standards. Instead, we have settled on over $4000 of mismatching furniture, with no meaningful resolution.

One of the best furniture stores I've been to, family owned and made from solid wood in the USA at…read morea reasonable price. Go feel a "pressed wood" or "manufactured wood" table from Rooms to Go, Haverty's or Kirkland and then come sit down at one of these gorgeous tables. You're gonna see what I mean that this is the place to buy from, and there's a ton of customizable options too if you're seeking your dream table. They've also got bookcases, end tables, bed frames, and the most adorable feline associate who will help you make your decision. Very impressed and will be back.

AVOID! There is NO customer support once you walk out of the store, and prepare for the…read more"stiff-arm" if you call for support. We are refurnishing our entire home (yes- every room), but we won't go here again. Ordered a complete bedroom set in May to be delivered in June. Furniture arrived: dresser drawer was damaged and the dresser wasn't leveled or stable! The delivery crew said nothing and left the dresser damaged and dangerously wobbling. I called Hanks - I just wanted the dresser fixed/leveled. I was immediately stiff-armed with "we have a process" which means they call a 3rd party repair company and they don't care. Ordered in May and as of today the dresser is still broken. No one from Hanks has called to follow up or check status - crickets. We bought the rest of our furniture from Rooms to Go and another local company with absolutely NO issues.

Run from this store. They told us our furniture was Italian leather. When delivery people brought…read moreit....the tags they were removing said made in Vietnam. We tried to cancel our order....they told us the would keep 50% of our money. This of course was after the sale and after we had already been paid in full. Sales person knowingly lied. Manager was just as awful and wouldn't deal with us. This furniture store purposely lies about who manufactures their furniture. It should be sold for much less than they are marketing it for. Do not shop here.

Fantastic customer experience. I just bought new living room furniture from La Place on Davis Hwy…read moreand the quality is superb. It's how furniture used to be made before all the junk particle board came to market. I bought a woven banana leaf sofa and teak lazy chairs. The price was great for the quality I got. I dealt with John and Dave and they were absolute professionals. Not pushy at all. Very responsive and knowledgable of the products. I look forward to buying a dining set there soon.

Came in was greeted by Nick. He stayed with us but far enough away that he wasn't intrusive. Asked…read morewhat we were looking for and pointed us in the right direction. We bought a section couch on Saturday and they were able to deliver it Thursday (which is today). Will update once delivered and we are sitting on it. Everyone was friendly and helpful. I did email Nick once we got home asking some questions he did not get back to us after 2 days. I called and they were able to help over the phone.

LOVE Haverty's. We…read morebought a $3,000 KING Mattress here. We love it! We love it so much we want a new bed now.. Love to shop Haverty.s online then, go into the store to look at the pieces in person before making final decisions. They also have excellent outdoor furniture here. The service has always been super helpful & engaging. Will return.

***Update*** After…read morefiling a BBB complaint and posting this and a google review. I was contact to assist in all the concerns listed below. Even though I would never use Ashley again...I do appreciate the follow through. First Off The Sales Team In The Store Wasn't That Bad, But I Wish Someone Had Warned Me Of What BS I Would Be STILL Going Through Almost 4 Months Later. Loxley HomeStore( Assuming This Is The Parent Company) Is Complete CRAP! The Sad Furniture Saga Starts In March: 1. The Team Who Delivered My First Round Of Furniture....Scratched The Paint Off The Walls In My Entry Way. The Man Who Was Completing The Delivery Offers to "Fix" It If I have Paint....Really...Like I Managed To Move A WHOLE Sectional Out Without One Scratch... 2. They Deliver A Lovely Wood Cabinet Piece That Apparently Was Put Together In The Dark Because One Doors is At LEAST A Half Inch Off. The Delivery Driver Attempts To "Repair" It But States There is No Time....So They Order A New Door To Be Delivered, and Say Someone Will Call To Schedule The Repair...THIS Was In MARCH! Still No Repair...I've Attempted To Call And There Has Been No Follow Through At All...This Is The Worst Because I Have Actually Been Paying For A Piece They Delivered To Me DEFECTIVE...And Now Can't Return It Or Exchange...Every-time I Call To See When The Miraculous Scheduler Will Call...They Blame It On COVID...But They Have Had No Problem Getting The Other Delivery's Scheduled To Me...Except The Chair... 3. I Ordered A Pretty Good Amount Of Furniture One Of Which Was The Kleemore Accent Chair In Yellow...At The Store I Was Told The Delivery For This Chair Is Late May...We Are Now In LateJune....They Have Provided No Status, No Alternative, No Hey Do You Even Want It...No Call Or Email...Nothing. I Really Wanted This Experience To Be Easy...But It's Been A Never Ending Saga Of Excuses Of Why I'm Not Receiving Even One Fraction Of Service I Received In Store...It's Unfortunate To Know They Don't Give A S#IT After You've Signed and Are Out The Door.

committed fraud. Told me I was signing up for an interest free loan for the furniture and instead…read moresigned me up for a credit card. I didn't know I was getting a credit card until it arrived in the mail

Strange experience there. The business itself is ok. On the pricey side. No bargains. A few…read moreantiques mixed in with a lot of "made in China" merchandise. Some local things. Big warehouse. The shopping experience was fine until I approached the front counter to check out. A man blocked my way in the aisle. He stood still between me and my friend. He stared at me never smiling or friendly in any way. He said something about asking if I was ok. I told him I was waiting to pay for my things. He moved and I was able to go to the cash register. I asked the cashier who he was. She said he was the manager. This happened a few weeks ago. Still not sure what to think about it.

Alyssa's is the place to go for "any occasion" gift. You will find the most unique and most…read moreadorable, useful and ideal gifts there. If sales are your thing-Alyssa's seems to always have booths with either a percentage or a clearance on items. A plus is the Post Office located inside the store as well. So nice to purchase a gift and mail it soon after. Boxes and mailing supplies are plentiful and readily available. The employees greet you upon entering and the cashiers are a plus, they care about your purchases and will wrap them very carefully as if it were their own items. A big plus is Pikas Grill food truck located in their parking lot. Its grilled and the variety is amazing. Also, a yogurt counter is there featuring fresh Acai bowls. Holidays are here so check out their website for outside vendors day and of course the debut for Christmas. We love coming here and will keep going almost every week or weekend.

Took in a nice (and expensive) couch today. Was told by an old white man "I can't sell that. Better…read moreoff taking it to the dump". RUDE. It does have a cat scratch on one side that could easily be glued back together. Don't take this business ANYTHING.

You get what you pay for right? In the case of extreme discounting, this place is a good spot to…read morepick up bargain clothes and is better organized than some other similar stores. My wife got a skirt for $1.90 here and the selection of jeans is massive and largely up to date with current styles. The inside of the store is a bit dark and a little musty but the price of the clothes is just so unbelievably cheap that it's hard to not at least try to come here when you're on a budget.