I stayed 3 nights from September 2-5 and never got housekeeping done. I asked why first they say…read morethey dont do on weekends and then came Monday they knock on door ask me if i want the service i say yes then they never come back. I try to talk to the manager and she just covers for the ones that messed up instead of making things better. I had to go get my own towels then bar soap then toilet paper it ridicules. They need way better management here for sure. I would never stay here again and do dont recommend this place.

My husband & I decided last minute to stay here instead of one of our normal big name hotels & I am…read moreso very glad we took the risk. This hotel has a mountain lodge feel. Our room had a beautiful living area that was separated from the bedroom & bath. It 's obviously a bit older but not outdated, it looks & feels more like a home than a hotel. Our room was very clean which is always the first thing I check for. All in all a great little place, I will definitely be coming back again.

I live in Las Vegas, NV. I called and asked for a Spray arrangement to be delivered to Gruver, tx…read more I understand they don't deliver that far away, but they were kind enough to deliver them in time for my Aunt's viewing. They did an amazing job with the arrangements and went out of there way to deliver them. I am very thankful for their kindness and amazing work.

I ordered some flowers for a funeral service through Legacy.com, but the the order didn't get to…read moreChocolate Tulip in time for the arrangement to make it to the service. Instead, they offered to deliver it to the family's home 30 miles away! I appreciate their going above and beyond the call of duty.

This place is very quiet and beautiful! It a great get away for a weekend of peacefulness!read more

For a first time overnight stay, and an (unexpected) impending blizzard, Rebecca and her team took…read moregreat care of us! Upon arrival we were greeted with fresh, homemade cookies, and warm weather to survey the property. We enjoyed our afternoon at the dock, overlooking the lake, and then enjoyed a nice hike! The weather was warm and sunny- but by the next morning, we had hail, rain, and snow! That morning Rebecca ventured out in the snow to bring us our tasty breakfast! The waffles and eggs and bacon could not be beat! We made our own coffee in the room, plus she provided orange juice in our refrigerator. (She stocks the kitchenette with tea, coffee, cream, and sugar.) By that morning, power was going on and off but they thankfully kept it on with their generators! Whether sunshine, rain, or snow-- we stayed cozy and loved it! We tackled the snow and left, but we will be back to Three Falls Cove and stay longer stay next time!