My favorite local smoke shop!!! I come here at least once a week and always have a fantastic…read moreexperience with the staff, products and enviornment. They have a HUGE selection whether your looking for vapes, glass, accessories, they got what you need! The shop itself is very nice, clean, organized and feels all around like a nicer environment then a lot of smoke shops in SD. Not to mention, they have a great points system to save you money and really good BOGO deals! Shout of to our guy, Mason! The first time I ever went to this place, I met Mason who made my experience amazing! Now I am a weekly customer :). He has such a bright soul and has such a fun personality!! Thank you smoking section for always coming through with the best products and customer service! If you haven't been yet, get in there! 10 STARS!!!

I have to change my review because the customer service here is I more specifically go to the Mira…read moreMesa location, but this review counts for all locations. It's something when other smoke shop employees come here to shop, right? I had a really great experience yesterday. I decided to stop the disposable and get a reusable vape. I was given tips that I would not have been aware of had I bought at other smoke shops.

I can't believe I haven't written a review for this place yet!! I'm a huuuuuge fan of this place!…read moreThe selection is so humongous it really lives up to the name universe lol. They have THE BEST deals on puffs in town! I also love the juice Cola Man and I couldn't buy it anywhere else except for 1 store all the way in Miramar! I used to be a big fan of The Switch until they closed but this place is honestly even bigger and better than them and I've been going to the switch for years!! The workers are super chill and knowledgeable about everything in the store!

I randomly strolled in here looking for something and was warmly greeted by Jessica. I was…read moreimpressed by how much the shop had to offer- but Jessica's genuine warmth and customer service skills were great! Sometimes you go into these types of establishments and you're not sure how the interactions will go- but Jessica made me feel welcomed the second I walked in. Super cool girl!!

Great selection here. Came for hookah supplies and had a great conversation with the owner, Rami…read more Super knowledgable guy with decades in the hookah/smoke industry. He blew our minds with some of the latest hookah gadgets! Great prices and great products, very excited to have another option here in Kearny Mesa. Thanks Rami!

I've been coming here for a while, and one employee is consistently rude and unprofessional…read more I bought a vape, opened it immediately, and it had a burnt taste. I asked to exchange it for a new one, and he refused. Between the overpriced products and terrible customer service, I won't be spending another dollar here.

Best smoke shop in town and amazing service…read more Ivan always gives me the best deals. Recommend to all my friends.

I went in for a vape Ivan and Andrew helped me out great customer service and best pricesread more

2nd visit to this one & each experience was a pleasant one. This time Jermaine assisted & he was…read morevery knowledgeable & educated as I expect a bud tender to be. Awesome hire for sure . We appreciate your assistance & knowledge Jermaine. Sunday deals 25% off the items in the fridge, which is exactly what I like to hear because that St Ides tea drinks are perfect.

I always look forward to coming here because the employees are so welcoming, accommodating and…read moreprofessional.

I always enjoy coming to this shop. The owner as well as the staff are super chill and they don't…read moretry to take advantage by overselling items. I bought an new vape last year as well as other items currently. It is a convenient location to go to and the hours work for everyone.

Beautiful staff amazing people very helpful love going there every time ! Thanks again recommendedread more

Best vape shop in San Diego. So helpful, full of products, great customer service!! This is the…read moreonly vape shop I go to.

I've been a customer here for about 10 years, and this was by far the worst experience I've ever…read morehad. On 4/10/26, I went to Vape Smoke Universe to purchase a mod and was also sold batteries for it. After getting home, I realized the batteries they sold me were completely incompatible with the mod. I went back to the store to fix the issue, only to find out they didn't even have the correct batteries in stock. Had I known that from the beginning, I never would've bought the mod in the first place. I then had to go back home AGAIN to grab the box to attempt a return or exchange, and made a third trip back to the store--all because of their mistake. That's three trips and a huge waste of my time. Instead of properly fixing the issue, their "solution" was to deliver the correct batteries to me later, after I'm already off work, which is incredibly inconvenient. They sold me incompatible products, caused multiple unnecessary trips, and still refused to take accountability or offer any real compensation for the inconvenience. I even tried to exchange for a different mod (with about a $60 difference in price), and they still wouldn't work with me at all. The whole situation made it feel like I was the problem, when this all started because of their error. Very disappointing experience. After being a loyal customer for years, this is how they handle things. I won't be returning and will be taking my business elsewhere.

This has always been my favorite cigar spot in town. I love the old school vibe -- selling pipes…read moreand pipe tobacco (which a lot of cigar places don't), how welcoming they always are. The prices are the best in town. The patio seating is great. All the things on the walls, and now to add to that list -- the incredible staff. Since Chris has been there, it's great to hear him talk about the pipes he makes. But he outdid everyone with the most epic Super Bowl event tonight. He had a chili cook off (his chili was easily the best). They brought in pizza and other goodies, and everyone does the squares for Super Bowls. They did those, but he created this bingo game that was hysterical and fun. The entire place was looking at their bingo cards -- which had things like "off sides" and "Eagles Touchdown" as well as "shot of Taylor Swift" or "beer commercial." Watching a group of men, acting like a bunch of old ladies vying for the win at their church bingo ... I couldn't imagine a more fun evening.

Amazing staff, amazing selection, and excellent prices! Super inviting atmosphere, the gold…read morestandard by which other cigar shops should be judged for a no frills, straight to the point experience!! 10/10!

They offer a wide selection of incense and cigars. Personally, I only like Nag Champa Satya Sai…read moreBaba and Montecristo White Series. They don't carry the Rothchilde 5 × 52 Montecristo White Series, so I've been smoking the Churchill's. I'm gonna call them up when they are open to order me some boxes. Online distributors don't store their cigars well. They come in the mail rancid and sometimes moldy. I prefer to shop local and help another family in San Diego put food on the table. I LOVE THIS STORE.

Been coming here for years. I asked for a particular vape flavor but was given the wrong one. Tried…read moreit and didn't like it. Not anything like the one I always buy.No exchange or reimbursement allowed. As a matter of principle, I Wont go there again. The owner should have given me the money out of pocket but didn't. I told them since he won't, I won't be able to return. This is no way to run a business. Still the answer was no. They've lost my regular business. It's too bad because I'll have to go to Lavish Smoke which is not convenient.

Just bought a new piece from this shop and it's been shooting just a bunch of tar up to my face…read moreeven with the perks! Gross tbh I went back to ask for an exchange or refund or atleast find the problem because none of my perks on it worked and you just get a mouth full of tar every time! I spoke to Danny working there to help me out since I purchased from him. He called his boss and they straight up didn't agree with what I was saying and didn't even offer an exchange or refund. I repeatedly mentioned the piece is broken... like how do none of the perks not filter and I keep getting a mouth full of tar it's disgusting and not working properly? They didn't do anything to help or change and barely offered 15% on a new purchase. Dude I'm not buying from your shop ever again for selling me a broken product and not even bothering to hear me out. I just left the piece there and said keep it doesn't work so watch out they will most likely resell my piece I brought back and someone else will have the same problem. Sorry dude the shop is scamming.

Just left the store. Johnny is really helpful explaining the products well. We knew the Geek Bars…read morebut he also showed us other types. He's friendly and was really good about checking ID's upon purchase. The selection was really good with glass pipes and other 420 products. They are a great store to check out. Thanks Johnny!