Only smoke shop I trust for 100% real products. Large variety at both shops. Best customer service…read morethese guys go above and beyond to help their customers. Fair prices and any time I've had an issue they've been able to resolve it for me on the spot.

I have to change my review because the customer service here is I more specifically go to the Mira…read moreMesa location, but this review counts for all locations. It's something when other smoke shop employees come here to shop, right? I had a really great experience yesterday. I decided to stop the disposable and get a reusable vape. I was given tips that I would not have been aware of had I bought at other smoke shops.

I randomly strolled in here looking for something and was warmly greeted by Jessica. I was…read moreimpressed by how much the shop had to offer- but Jessica's genuine warmth and customer service skills were great! Sometimes you go into these types of establishments and you're not sure how the interactions will go- but Jessica made me feel welcomed the second I walked in. Super cool girl!!

Jessika was so so amazing, informative, and kind. This is are go-to shop, and it never disappoints…read more Good selection and service. Thank you Jessika for all your help (and ur vibes)!

Great selection here. Came for hookah supplies and had a great conversation with the owner, Rami…read more Super knowledgable guy with decades in the hookah/smoke industry. He blew our minds with some of the latest hookah gadgets! Great prices and great products, very excited to have another option here in Kearny Mesa. Thanks Rami!

i have been going to this shop for a while used to have good prices but now overpriced! exotic…read moresmoke shop on clairemont mesa blvd has better prices.

I went in for a vape Ivan and Andrew helped me out great customer service and best pricesread more

Shout out to my boy Alex for always having the best selection of vapes and the best prices in…read moretown!!! Check them out

2nd visit to this one & each experience was a pleasant one. This time Jermaine assisted & he was…read morevery knowledgeable & educated as I expect a bud tender to be. Awesome hire for sure . We appreciate your assistance & knowledge Jermaine. Sunday deals 25% off the items in the fridge, which is exactly what I like to hear because that St Ides tea drinks are perfect.

This place has gotten blatantly greedy. I spoke with the…read moremanager, who casually admitted they eliminated the friends-and-family discount without bothering to inform customers. Instead of taking responsibility, he blamed his own employees for "abusing" it--an excuse that says more about management than anything else. Prices here were already higher than competitors, and now they've stripped away the few perks that made it tolerable. What's worse is the manager's complete lack of concern--no effort to make it right, no acknowledgment of how poorly this was handled. That was enough for me. I won't be back, and I'll be making sure others know exactly how this place treats its customers.

Beautiful staff amazing people very helpful love going there every time ! Thanks again recommendedread more

Stopped in here while I was at the liquor store next door, and the customer service and selection…read moreare above all else! Love this place and the employees are so personable! Will be coming back

This was the closest store to my work and I was not disappointed! It is absolutely huge and has all…read moreyour smoke or vaping needs. Tiana and the boys def provide top shelf service, value , knowledge and vibes! Thanks again from a new customer!

I've been a customer here for about 10 years, and this was by far the worst experience I've ever…read morehad. On 4/10/26, I went to Vape Smoke Universe to purchase a mod and was also sold batteries for it. After getting home, I realized the batteries they sold me were completely incompatible with the mod. I went back to the store to fix the issue, only to find out they didn't even have the correct batteries in stock. Had I known that from the beginning, I never would've bought the mod in the first place. I then had to go back home AGAIN to grab the box to attempt a return or exchange, and made a third trip back to the store--all because of their mistake. That's three trips and a huge waste of my time. Instead of properly fixing the issue, their "solution" was to deliver the correct batteries to me later, after I'm already off work, which is incredibly inconvenient. They sold me incompatible products, caused multiple unnecessary trips, and still refused to take accountability or offer any real compensation for the inconvenience. I even tried to exchange for a different mod (with about a $60 difference in price), and they still wouldn't work with me at all. The whole situation made it feel like I was the problem, when this all started because of their error. Very disappointing experience. After being a loyal customer for years, this is how they handle things. I won't be returning and will be taking my business elsewhere.

Amazing staff, amazing selection, and excellent prices! Super inviting atmosphere, the gold…read morestandard by which other cigar shops should be judged for a no frills, straight to the point experience!! 10/10!

If you're looking for a chill spot to smoke a cigar and avoiding something pretentious, Liberty is…read moreyour spot. The staff are super welcoming, all their regulars are cool and you'll make a lot of friends here. They got all the top rated cigars and their humidor is well stocked at all times. I find myself here more often these days, hey there's always an excuse to have a cigar right? Great prices, well aged cigars and ample seating. Come chill, light one up and chat away!

They offer a wide selection of incense and cigars. Personally, I only like Nag Champa Satya Sai…read moreBaba and Montecristo White Series. They don't carry the Rothchilde 5 × 52 Montecristo White Series, so I've been smoking the Churchill's. I'm gonna call them up when they are open to order me some boxes. Online distributors don't store their cigars well. They come in the mail rancid and sometimes moldy. I prefer to shop local and help another family in San Diego put food on the table. I LOVE THIS STORE.

Been coming here for years. I asked for a particular vape flavor but was given the wrong one. Tried…read moreit and didn't like it. Not anything like the one I always buy.No exchange or reimbursement allowed. As a matter of principle, I Wont go there again. The owner should have given me the money out of pocket but didn't. I told them since he won't, I won't be able to return. This is no way to run a business. Still the answer was no. They've lost my regular business. It's too bad because I'll have to go to Lavish Smoke which is not convenient.

Finding this location last minute with a huge variety of products and options ON CHRISTMAS EVE, 5…read morestaaaars for sureeee thank you Marvin!!

Disappointed with my experience here. The staff was unhelpful and seemed disinterested in answering…read morebasic questions about their products. Prices were noticeably higher than other shops in the area, and the glass items I looked at looked cheap and overpriced. Won't be coming back!!!