Very flexible. I screwed up, and he walked me through everything I needed to do to fix…read more It with the vendor. Then came back out an and did a great job installing!

Great job. Dependable and kind. Highly recommend. Provided details on what he was doing and why he…read moredoing it.

First off, they advertise themselves as a "local" company. THEY ARE NOT. They just cut and past…read morethe name of your town and insert it into their business name and throughout their web page to make it appear they are local. It's BS. I made an appointment with them to repair my Kenmore oven that went out after a power outage. They scheduled an appointment for the next day from 9 am - noon and asked for my credit card for the minimum appointment charge. That made me nervous, so I used my American Express because they're very good about handling problems if there is a bad charge. The company then called back within the hour from an "888" number, which I didn't notice until after I looked at my call log, and moved the appointment to 1 pm - 3 pm. In the meantime I received an email from American Express that my card had been charged $59.99 from "THE APPLIANCE REPAIR MEN". I looked up the company name on the credit charge, different from that listed in their ad. It is apparently out of Phoenix, AZ, not Texas and definitely not a local company as claimed. I then looked at Better Business rating for the company and it was very poor with a LOT of serious complaints. I was prepared to question the repair person regarding their certifications to work on Kenmore appliances when the arrived. Well, they never showed up and never called by 3:30 pm for the 1 pm - 3 pm appointment. I tried calling the company to let them know they didn't call or arrive and selected the option "2" for "existing appointments". It connected me and all I heard was household type background noise, but no one every answered my repeated "Hello? Is anyone there?" I hung up and called back a total of three times with the same result. At this point, I called back the main number and told them I want my money refunded, they connected me with "Customer Service" and I told them to credit the charge on my American Express and if it's not done I'm filing a dispute on the charge. That was yesterday, I'll see if my card it credited. DO NOT USE THESE PEOPLE. They are dishonest and it is just some big clearing house that makes an appointment with God only knows who and just has a big foreign call center behind their numbers. It's BAD NEWS!!!!! I'm glad I didn't let these people into my home!

UPDATE!!!! DO NOT USE THIS COMPANY!!!! After the fiasco…read morelisted below, my refrigerator still did not work. I ended up calling another repairman who informed me that the tech with Alvin Appliance did not replace the capacitor and relay as he stated (and charged me for) but instead installed a $10 hard start kit. Turns out, my compressor is bad and because of this modification, the warranty on my 3 year old refrigerator (compressors are warrantied for 10 years) is now void. RUN...DO NOT CALL THIS COMPANY!! What a fiasco! We realized on Sunday that our fridge/freezer wasn't cooling and need to call someone out to look at it. Called this company and setup an appointment for the following Monday morning. Repair guy was supposed to be there between 7am and 10am with a call 30 minutes before arriving. The guy did call to tell me he was running late (which I appreciated) and that he would be there between 11am and noon. Great! I thought, I'll just head home for lunch and wait on the guy. He didn't show up until 1pm, a full hour after he said he would with no additional call about him being late. My fridge needed a new capacitor, which he didn't have on hand, so he had to order one. He told me it would come in on Tuesday so we made an appointment for repair on Wednesday. Fast forward to Wednesday and the the guy calls about 2pm to say that the wrong part was delivered he would have to reorder so the part wouldn't come until Thursday. I told him I would like to setup an appointment for Friday. I asked if we could be the first call on the list Friday morning for the inconvenience, to which he agreed. He said he would be at my house between 8am and 9am Friday morning. Fast forward to Friday, 9:30am and still no repair man. I text him and ask if we are still scheduled and he replies that he will be at my house in 30-45 minutes. At 11:20am, I still have not seen or heard from the guy so I text again. I took the morning off work for this repair and I'm trying to be courteous and keep my boss posted. I tell him that I am missing work and ask when he will be arriving. He replies that he is 25 minutes out. He finally shows up an 12 noon and it takes him about 20 minutes to repair the fridge. The guy was super nice and seemed to be knowledgeable and quick with the repair, if only he could be a little more courteous of others time. I missed almost 2 full days of work for the original service call and then the repair. I would not likely call this company again for repairs.

These guys are scammers, find someone else. Months of trying to fix issues on washer and…read moredishwasher, money gone, still no fixes. I had another repair person come out and fix my issues immediately much lower cost and much more honest.

loinal stole my $4000.00 viking oven and also ask for the $1400.00 dollars to fix it along with the…read more$600.00 to resurface he steals absolutely do not use this company told me his son had passed away and he was very upset that was why he had not fixed the oven and brought it back .!I went to his business and his son was very much alive and well cutting hair at his barber shop.

I have signed a contract with Valor Lift Elevators on 8/12/2025 where they promised to install an…read moreelevator at my premise by 11/11/2025. I have paid all of the equipment cost as per contract, and as of today, 6/13/2026 I still have no elevator in my house. Current ops manager/owner Christopher Thomas doesn't pick up/return my calls. None of the number in their website works. There is no way to communicate with this company, and they have taken 90% of money to install the elevator haven't provided the services even 7 months after their installation date. Be careful of this company, not sure with how many customers they are treating like this?

Did a lot of research on elevator vendors. Valor Lift met all and more of my expectations. Did a…read morethorough diagnostic and repair , on time and and explained and documented the problem. Definitely recommend Valor Lift.

Dave and his company are 5 stars He's professional, knowledgeable and affordable. He is always my…read moreappliance company. He fixed my icemaker on my fridge. thank you so much

I called this morning and he arrived at my house by 10:30 AM. That's what I call speedy service! A…read morelot of people.

I have had my sewing, a Husqvarna Pro for several years, over 12 and she needed a tune up badly!…read more Alvin sewing was recommended by several ppl. But I also read reviews and reading some of the reviews I was considered. But I trusted my gut and called about bringing her in and they were so nice and very helpful. It took a bit to get it back and that is fine as I figured she needed work got it back yesterday and she is sewing like she did when I first got her. I am very grateful for them and will be recommending friends to them as well. Thank you again for taking such good care of me and doing and excellent repair and tune up. God bless, Laura weidle

I've been looking for someone who can swap out motherboards and parts from one machine to another…read more I also had another vintage computerized Singer that needed the lcd fixed but everything still worked. When I called to ask them about service whoever the man was that answered said' that's a piece of junk . I won't even fool with those'. Funny how those pieces of so called junk originally sold for over 3200. And 2900.00 when new. I can do simple repairs and fix basic timing issues but when it comes to other things it just might be easier to get someone to do it. Unfortunately after so many negative comments it seems like I need to take classes to fix all problems on machines myself and avoid taking to a place that ib doesn't care about lowing a potential customer.

Not sure if this number is correct or what happened, but I called and asked if he serviced my area…read moreand he said, "I'm good right now" and hung up the phone. Very rude and unprofessional.

I have several businesses and when I call Charlie he is very reliable. He responds to his phone…read morefast and is very afforadable.