I brought my son to this office for a few issues and Ms.Cassandra (PA) attended to him. The level…read moreof care and attention she gave him was immeasurable. She took the time to ask questions and allowed me to ask questions as well. She also went into depth on how to manage the medications that were being given to him. She is truly an asset to this office. She takes the time to listen and she understands what a patient needs. Thank you Miss Cassandra for your dedication to your patients.

Not professional. Very long wait in the rooms. Lab tech…read moregreat but other staff not friendly. Not recommend.

Dr. Canady is an excellent physician. I've been going to her since finding a family practice in…read more2014. Coming from up north I wanted that "family vibe" someone I could trust and grow with. It's never a dull visit. She knows your name, your kids, how your family is doing, so personable! Her staff are always nice and she actual customizes your health plan by what works for your chemistry. Location/ office: The office is new. She changed suites and everything is brand new. Location is central in Conyers. Very east to get to. The only challenges are getting an appt and calling the right phone number. Because she changed suites, I think they have new phone numbers so save it when they call and you'll be alright lol

She is not located at this office. I am trying to find her location. She is an excellent doctor…read moreand would love to go back to her.

This place use to be great!!! It sucks in there now. The last two times I went they had another…read more instead of mine. I waited three months for a referral. When I picked up the referral finally they didn't even ask me for ID just handed me the paperwork. I see Dr. Richardson and she is great but now I have to go find another primary care facility. I will not be going back. The office staff in the front & the back talk like they are in the streets. Inappropriate conversations. They no longer do walk-ins and that was 1 thing I liked. I don't care how long I have to wait. I understand because I know others have appointments. I just wanted to be seen. Today, I was told no I could drive to Stockbridge or come back tomorrow. I guess I will end up on a virtual call. I waited to go because I didn't want to go to the ER on Christmas Day. SMH!!!!

worst primary practice on the planet. all calls go to a call center. you hardly ever receive a…read morereturn call, that's if you ever get to acually speak to someone to leave a request to return calls. today, i've been on hold over 45mins top try and get refills for my prescriptions... no one ever picked up the calls. how can you claim to be a primary care when you obviously don't care! in over 50 yrs of carrying my own insurance, i have never experienced a practice run like this one.

This is a wonderful medical facility. Although some may find the front desk staff "unavailable",…read morethey take the patients' care very seriously. I would definitely recommend this practice to anyone seeking a family physician.

It's horrible that whenever you need to call the front office, the phone is never available that…read moreyou end up calling on-call nurse. Front desk ladies are never eager to assist you. They always have something negative about your request. Medical assistant practitioner. Johnson is horrible doesn't follow up. Whe ever you call the front desk, They put you on a long hold. Forget about you. It's just horrible. I do not recommend this medical practice. And medical assistant Johnson does not follow up any information on bloodwork or paperwork that is given to him or refills on prescription. I will be changing my husband to a different doctor Dr. Hud boy is very good but his nurses and his staff suck they don't care about the patients at all and apparently Dr. Hud boy doesn't know about this.

If I could give no stars I would. I've called this Primary Care location on Thursday September 15…read moreand today September 19 and each time I am transferred from the make appointment option to this actual location, they NEVER pick up the phone. The first time, I called back to the young lady who originally transferred me, spoke with her again while still being on hold with the PC location. The young lady was very helpful and apologized several times took my information for the location to return my call. Today September 19th, the same thing occurred. I understand offices are busy or understaffed but not 15-20 minutes with absolutely no one answering the phones.

Been a patient of Piedmont physicians for about four years seeing another Doctor Who transferred to…read moreAthens. Was looking for a new family doctor when I saw this lady Dr L Garnica- Moya. I was very disappointed in her bedside manner. She was not very concerned about my issues that I was telling her. She just kept giving me The hurry up look so she could move onto the next patient. Only gave me 30 days supply of my medication, one which is blood pressure medication which I usually get a years worth at a time,so I don't have to continue to come to the doctors office . which is ridiculous for her not to give me any refills. Long wait receptionist staff however we're very nice. Doctor however thumbs down I'd give her an zero if I could. I'm never go back there again. Don't waste your time going here!also did not see her wash or sanitize her hands when walking in the room.

Their billing department will not return my calls. I've explained an error in their billing several…read moretimes, then get transferred to a recording, leave a message and never receive a return call. The doctors themselves are kind and caring but the billing department needs improvement. This has nothing to do with the ridiculous number of new medical codes. My problem has been going on since March of this year.

Dr. Debra GOODRICH is my primary care dr. in this practice. I've been a patient of hers for…read moreprobably 10 years maybe more. She is a caring kind individual with an excellent bedside manner and in addition Is a great doctor who will go above and beyond for her patients.

Not Accepting Devoted PPO even out of network billing. Devoted plans have the best benefits in the…read moreMedicare Marketplace especially for folks who are Dual Eligible (Medicare/Medicaid) or have a Chronic Condition making them eligible for a Medicare C-SNP (Special Needs Plan). If you don't accept Devoted you are highly reducing your patients eligible benefits.

Dr Groover has the most amazing and professional bedside manner you will ever receive! She is most…read moreintelligent and has kindness about her that you feel as soon as she makes eye contact with you. I feel/know she cares about any concerns I may have and does her best to meet all of my needs both physically and mentally. If you are looking for a new physician, look no further. Her staff from the time you walked in, her called back to your room for your exam, to the time you check out, everyone is absolutely wonderful! (and PS I'm a nurse myself and KNOW GOOD CARE when I see it/feel it).

went to see Dr Frantz. great bedside manner. made me feel like I was his only patient. even told…read moreme that if I didn't feel comfortable with him that they have female Dr in the clinic that I can see as well. I would recommend anyone to go see him.

I had been with this Doctor for over 20 years and the minute I start suffering from pain of…read moreMultiple Sclerosis and ask him for something just so I can sleep at night, he dumps me in the middle of a pandemic! If you just need refills he's fine but have a real medical problem at 62 you might be kicked to the curb!