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Alternative Mortgage Sources

3.9 (10 reviews)

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Jennifer Chau - Wells Fargo Home Mortgage

Jennifer Chau - Wells Fargo Home Mortgage

(21 reviews)

Duboce Triangle

Jennifer just helped me close my loan. She and her team were on top of things the whole way and we…read moreactually managed to close a few days earlier than the expected closing date! I could not have had a happier loan experience. I heard so many horror stories from friends of mine and I was a little nervous at first. However, Jennifer assured me from the start that she would make the process smooth and easy and she delivered. She was very patient with answering all my many questions. I was a first time home buyer so I had A LOT of questions along the way. She also gave me a timeline of all the different stages of the Escrow process, reviewed all my documents before sending them to the underwriter and gave me a breakdown of all the final costs so there would be no surprises at the end. Whenever I had question and sent her an email she would always get back to me in a few hours. It was nice to work with someone so responsive especially during the time critical escrow process. I am so happy I used Jennifer as my loan agent. I can't imagine the process going any smoother than it did. Thanks Jennifer & Guild!

Jennifer was absolutely awesome to work with! She was very professional, proactive, timely, sweet…read moreand friendly throughout my whole loan process. I liked the fact that she is very knowledgeable, yet informal and cheerful for my success! I was in a tough situation as Fannie Mae was being held up for my home, and Guild Mortgage stepped in to save the day. I had no idea what to expect when I first talked to the team; later I found that not only were they highly recommended, but they were able to make the lender transition as smooth as possible, keeping the same rates and answering any questions promptly. The only drawback was that Guild was not able to secure a good deal that my previous lender (KL Capital) had achieved, but they made the loan process completely stress-free nonetheless. Once I closed on the home, Jennifer was very genuine and excited for me, she even came to my work to drop off a basket of local goodies and a card! I would recommend her (and her assistant April) with my eyes closed!

Chris Granger  - Xpert Home Lending

Chris Granger - Xpert Home Lending

(87 reviews)

Outer Sunset

I worked with Chris Granger as my loan officer, and I genuinely could not have gotten through my…read moremortgage process without him. My loan was far from straightforward -- multiple employers, contract work, unique income patterns, and a property With income potential. Chris handled all of it with a level of skill, patience, and technical expertise that honestly blew me away. What stood out most was how proactive and strategic he was. Every time a complication came up, Chris already had solutions, backup plans, and clear explanations ready. He never made me feel rushed or confused. Instead, he broke everything down in a way that made a very overwhelming process feel manageable. He communicated consistently, stayed on top of every detail, and worked closely with underwriting to make sure nothing slipped through the cracks. This was the kind of loan that many lenders would struggle with or walk away from -- but Chris navigated it with confidence and precision from start to finish. If you're dealing with a non-traditional income situation, a unique property, or anything that goes beyond a simple cookie-cutter loan, Chris Granger is the person you want in your corner. I can't recommend him highly enough.

Our realtor recommended Chris for our pre-approval letter and we had an AMAZING experience with…read moreChris straight from the start! Chris spent over an hour with us during the intro call to go over his spreadsheet which covers things like monthly payments to closing costs to sources of funds, etc. He was always super patient with us and fast at communicating, even after-hours and on weekends. Chris made everything very easy to understand and definitely went above and beyond. Thank you so much for all of your expertise and knowledge!

Alternative Mortgage Sources - mortgagebrokers - Updated May 2026

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