Rachel Lauser has been incredibly helpful to my aged parents in finding the best Medicare…read moresupplement plan. First, she is a good listener. What exactly are we novices who don't speak the health care language saying about what we need from our health care coverage. She listens to our language and translates that into industry language and then feeds it back to us in a way we can understand and make choices. Second, she is exceedingly knowledgeable. I can tell when someone is competent at their craft. Rachel Lauser is such a person. That knowledge is comforting to those of us who depend upon others to connect us to a plan that is so essential to our health and wellbeing in a healthcare system that is bewildering at best. She can reach in to that knowledge tank and produce answers that fit our questions and intents. Third, she is compassionate. We unfortunately had to make several fundamental changes, but she stuck with us throughout the process and treated us as human beings that had value to her. She just rolled with it and kept delivering. More than anything else, she gets five stars for that. The rest of the Appled Team office was supportive and helpful when she was unavailable. They are insurance brokers, health insurance just one of many products they deliver. They are in the business of finding the best insurance for any need. I easily recommend them most highly as surely one of the better insurance brokers in this area.

A friend of mine suggested I call Rachel for a health insurance quote. I made the call, she helped…read moreme set up a new health insurance policy as I recently started my own business. Rachel was accommodating at first, she asked me to write a Yelp review, which I did. Then the communication stopped. I've sent several emails to her dating back to September, and another last week regarding open enrollment. CRICKETS!! Not happy with the lack of follow-through and not one returned email. Open enrollment ends soon and I am scrabbling to find another policy. Not very professional.

We have been with Columbia River Insurance Services for 9 yrs. Chrys Alexander is great to work…read morewith and always looks for the best coverage for you. He takes the time to get to know you and always asks if there are any changes or concerns we may have in order to help with the Insurance selection that would be best for you. Highly recommend Columbia River Insurance Services

Chrys was recommended to me over 10 yrs ago, to help me determine which would be the best health…read moreinsurance company for my needs, and I am very satisfied with his recommendations. When there has been an 'issue' between my insurance company and one of my providers, I find out about it from him, not from local news coverage. He follows, in great depth, the insurance reportings and he informs his clients of any glitches that might occur in their coverage. I spent an hour with him today and, I ask you, who spends that amount of time making sure his clients not only have the best coverage, but that they understand it?

A good friend referred me to Jose. I called Jose with questions on insurance coverage if I was to…read morestart driving for LYFT or Uber. I have been with Geico for 10 years and when I talked to them, they told me I had to get Commercial Insurance for over $800 more per year, and my umbrella policy would not cover the car I was using. I wanted to get the straight talk from someone that was recommended to me. Jose was great and explained how State Farm treated this extra coverage. I could keep a personal policy with about a 20% increase to cover the LYFT, with higher liability coverage (GEICO would only cover $100k per person). This was a superior deal. I always assumed GEICO was the cost effective way to go but was wrong. In the end, Jose saved me a lot of money by switching insurance for my whole family, our umbrella policy and home insurance. He was very patient with all my questions. He also knew to answer the questions I didn't know to ask (Does that make sense). I would highly recommend Jose.

State Farm is now sending letters to policyholders , and these letters provide 2 options.......(1)…read more Replace your roof (2) Lose your home insurance!!! The letters contain no specific explanation re the specific roof problem, and the policyholder is not allowed to talk to anyone In the SF underwriiting department!! Insure with someone else who will not do this to the homeowner!!!

I had a positive experience with Audrey at Davidson. She was recommended by our banker to help us…read morewith insurance during the building process. It went so well that we switched our auto policies to Audrey. Unfortunately the industry has been forced into making insurance a commodity but Audrey made the process feel personalized. I was presented with several options each providing varying levels of coverage and was able to make the decision that best protected my assets. Thank you Audrey.

Audrey was unwilling to help me with an insurance quote, after I told her I was potentially moving…read moreat some point in time. I was not worth her time. Very unprofessional to me!

Last year when my policy renewed for Progressive, my rate almost doubled for no explainable reason,…read moreI was fed up and started asking around for recommendations for a new agent and was given Ashley's information. She searched and found me multiple competing rates that were way cheaper than what I was paying, I have no idea how she worked her magic but I now pay $400 less per policy term than I did before with full coverage! A couple months after switching, I was hit by a drunk driver on I-5. I was panicking and didn't know where to start with how to report it to insurance. I came to her office the next day (she offered to help me over the phone but I wanted to come in and show her the damage) and she filled everything out for me and got it squared away and told me what the next steps would be. Thanks to her, I was able to get a mountain of paperwork in without lifting a finger while she showed empathy and patience while assuring me everything was taken care of. I was so worried my rates would go up but she said they wouldn't since I'm not at fault and it was a huge relief (I'm not sure how all these things work, that's why I have Ashley!). I recommend Ashley to everyone, even my family in Oregon, after she literally saved the day - TWICE! I'm on my second policy term with Allstate and I don't plan on switching.

ABSOLUTE NIGHTMARE COMPANY!!! STAY AWAY!!! Let me start off by saying this is my first review…read moreever. I have had other problems with companies as most people do, but never before felt the responsibility to warn people. I don't know where to begin to express how completely terrible this company is. I have never been treated so horribly by any company in my life. They are average until you let them know you're shopping rates with other companies which I did because our rates had doubled with them in 2 years. I called them to give them the opportunity to bid against another bid I had that was less than half of what they were charging us. They said they would call me the following week. The next thing I knew we were overdrawn at our bank because they renewed all of our policies and tried to debit our account for the full amount of all policies even though prior to this, we were on a month to month with auto insurance and paid lump sum with the other policies by check. When I called them, Ashley said they couldn't reverse the charges and basically called me a liar when I told them I had talked to Kylie and she was supposed to have someone call me. Only when Ashley listened to the recording of my conversation with Kylie did she believe me. In order to stop the charges, we had to do a stop payment with our bank. When I later talked to Amanda she explained that the end result in canceling would be a credit to our account. A few days later, I received a bill for $42.01. I called back and Amanda gave me a reason why it was a charge. I didn't want to fight with them anymore, so I went online and paid it, thinking this was my final dealings with them. I believe that our bank must have stopped all payments to Allstate and denied the payment so it never went through... unbeknownst to me. I never received another bill and assumed my payment went through but yesterday received a letter from a collection agency. After only one bill, they turned me into collections!!! Oh, I forgot, when we met with our new insurance agent, she informed us that James Schmeling Insurance had moved their office to another city without our knowledge while we were still customers!!! I have never dealt with a less professional company in my life.

great agent with a very friendly staff, they always help me when I need it. if you are shopping for…read moreinsurance, pay them a visit you won't regret it

From the owner: Insure Carefully, Dream Fearlesslyread more

I receive frequent telemarketing calls from you on a private line. I don't know how you got the…read morenumber but I'm tired of you waking me up all the time. I would think after weeks of not getting a return call from me you'd get the idea I'm not interested. How do I get off your list?

Allstate is the best insurance company out there today. I shopped around and found that Allstate…read moreoffered the best deals out there for my automobile insurance, beating out all of the other major companies. Stephen Evans and the people in the office are friendly and helpful every time I call. I would highly recommend them for your insurance needs. Lisa M.

Jason makes insurance simple, and that's important to me. There's a lot of confusion with industry…read moreterms when it comes to auto and home policies, but Jason broke everything down in a way that made sense. He was always forthcoming and honest, making me feel like he had my back -- a very genuine individual. I would definitely recommend him to anyone looking for a better experience with a trusted local insurance agency.

Been with Jason since 2016; he's is great…read more Always prompt to respond - his office staff (Tessi and others) are excellent as well. Jason cares about his customers and takes the time to go over everything and make sure you understand your coverage options. He's even helpful when dealing with other insurance companies when you get in an accident. I can highly recommend Jason for Auto, life and home insurance among anything else he can provide.

Difficult to contact and has never returned any of my calls. As of today, I'm either going to…read morechange agents or change carriers, but I'm done with this guy.

Been a client for a few years with multiple lines, called twice and left a message for a call back…read morefrom Scott, he never called, spoke to Whitney in sales, who told me they have over 5000 clients, ect when I ask how is that my issue she hung on me.