Very unprofessional…read more I requested a quote for auto and homeowner's insurance. They sent an email with many questions including driver's license numbers. I spent over an hour answering the questions and replied to their email. They then ghosted me. What a waste of time, AVOID.

The best insurance agent we have ever had. Gives us the best prices on our insurance plans every…read moreyear. Exceptional customer service. Answers his phone! Gets information to us super fast. We will never use another agent. We are spoiled with Neil. Thank you, thank you!

We have been with Columbia River Insurance Services for 9 yrs. Chrys Alexander is great to work…read morewith and always looks for the best coverage for you. He takes the time to get to know you and always asks if there are any changes or concerns we may have in order to help with the Insurance selection that would be best for you. Highly recommend Columbia River Insurance Services

Chrys was recommended to me over 10 yrs ago, to help me determine which would be the best health…read moreinsurance company for my needs, and I am very satisfied with his recommendations. When there has been an 'issue' between my insurance company and one of my providers, I find out about it from him, not from local news coverage. He follows, in great depth, the insurance reportings and he informs his clients of any glitches that might occur in their coverage. I spent an hour with him today and, I ask you, who spends that amount of time making sure his clients not only have the best coverage, but that they understand it?

A good friend referred me to Jose. I called Jose with questions on insurance coverage if I was to…read morestart driving for LYFT or Uber. I have been with Geico for 10 years and when I talked to them, they told me I had to get Commercial Insurance for over $800 more per year, and my umbrella policy would not cover the car I was using. I wanted to get the straight talk from someone that was recommended to me. Jose was great and explained how State Farm treated this extra coverage. I could keep a personal policy with about a 20% increase to cover the LYFT, with higher liability coverage (GEICO would only cover $100k per person). This was a superior deal. I always assumed GEICO was the cost effective way to go but was wrong. In the end, Jose saved me a lot of money by switching insurance for my whole family, our umbrella policy and home insurance. He was very patient with all my questions. He also knew to answer the questions I didn't know to ask (Does that make sense). I would highly recommend Jose.

State Farm is now sending letters to policyholders , and these letters provide 2 options.......(1)…read more Replace your roof (2) Lose your home insurance!!! The letters contain no specific explanation re the specific roof problem, and the policyholder is not allowed to talk to anyone In the SF underwriiting department!! Insure with someone else who will not do this to the homeowner!!!

I've had Karen as my healthcare insurance specialist for many years now. Not only is she an expert…read morein her field, she's also been my healthcare advocate. I don't usually do reviews, but when asked and they deserve it, I will give my review. And I will recommend them to my friends and family. If you've gotten that far, you have had to have done an "OUTSTANDING" job/service for me! Karen has fulfilled that criteria and than some! So if you're looking for an outstanding healthcare speacialist, who takes the time to find the right plan for you, is responsive to your calls, and will advocate for you, then Karen is the agent for you! Thanks again Karen for all you've done for me, it's much appreciated! Matthew Smith, Vancouver, WA

From the owner: We offer complimentary no cost services to help source and review the benefits of a Medicare…read moreAdvantage or Medicare Supplement plan, and then complete the enrollment process for our clients. NW Senior Insurance Solutions works with multiple Medicare Advantage and Medicare Supplement Plan carriers to offer our clients a variety of plans that fit their coverage needs.

I had a positive experience with Audrey at Davidson. She was recommended by our banker to help us…read morewith insurance during the building process. It went so well that we switched our auto policies to Audrey. Unfortunately the industry has been forced into making insurance a commodity but Audrey made the process feel personalized. I was presented with several options each providing varying levels of coverage and was able to make the decision that best protected my assets. Thank you Audrey.

Audrey was unwilling to help me with an insurance quote, after I told her I was potentially moving…read moreat some point in time. I was not worth her time. Very unprofessional to me!

Sent him a short note today (1/24/24), called me back promptly and answered my questions. Seemed…read morevery professional.

An EXCELLENT agent makes ALL the difference. I changed agents over 2 years ago and am so happy I…read moredid, because I like having All State as my insurer, but the agent I had was AWFUL. Once she got your business, she could careless if you needed any help. BUT STEVE JONES is awesome, attentive and wonderful! And Caity from his office is EXTREMELY HELPFUL and was wonderful person to do business with.

Jennifer Massey and I had a long phone conversation as soon as Open Enrollment had begun. My…read morecurrent Medicare provider was not offering my plan in 2026, and both Jennifer and I had checked into potential plans my current Primary Care Physician's group was accepting prior to our phone conversation. Jennifer was prepared to point out where my current plan and the one she was recommending differed, and I feel comfortable with the plan we enrolled me in. Sorry for the delay in posting this, but I had several other things on my schedule, but I'm happy to say I received my new Medicare Rx card yesterday.

I had chosen the Medicare Advantage Plan that I thought would best cover my needs, but didn't want…read moreto go through all of the enrollment process myself. Nada reviewed the coverage with me, read through all of the many pages of the plan & confirmed the enrollment. She was pleasant. polite & professional. Thank you, Nada.

Kerry is an absolute pleasure to work with and as professional as they come. She is very…read moreknowledgeable and always available. Any time I have a question about my policy or need information about additional coverage, she always takes the time to explain everything. She also has the best rates which is a plus. I will continue to work with Kerry for many years to come!

Kerry Furimsky knows her stuff! I can't tell you how many times I have been able to call Kerry and…read moreask her for advice or just to explain my coverage so I can understand it better. I've never felt I've been over sold and I feel confident that she has offered the best options with my best interest in mind. When emergencies happen and you need your agent to be there for you, Kerry is there for her clients and will stand with them through the process until things are made right. She has over seven years of experience and I am glad she has my back. Thank you, Kerry!

great agent with a very friendly staff, they always help me when I need it. if you are shopping for…read moreinsurance, pay them a visit you won't regret it

From the owner: Insure Carefully, Dream Fearlesslyread more

Rachel Lauser has been incredibly helpful to my aged parents in finding the best Medicare…read moresupplement plan. First, she is a good listener. What exactly are we novices who don't speak the health care language saying about what we need from our health care coverage. She listens to our language and translates that into industry language and then feeds it back to us in a way we can understand and make choices. Second, she is exceedingly knowledgeable. I can tell when someone is competent at their craft. Rachel Lauser is such a person. That knowledge is comforting to those of us who depend upon others to connect us to a plan that is so essential to our health and wellbeing in a healthcare system that is bewildering at best. She can reach in to that knowledge tank and produce answers that fit our questions and intents. Third, she is compassionate. We unfortunately had to make several fundamental changes, but she stuck with us throughout the process and treated us as human beings that had value to her. She just rolled with it and kept delivering. More than anything else, she gets five stars for that. The rest of the Appled Team office was supportive and helpful when she was unavailable. They are insurance brokers, health insurance just one of many products they deliver. They are in the business of finding the best insurance for any need. I easily recommend them most highly as surely one of the better insurance brokers in this area.

A friend of mine suggested I call Rachel for a health insurance quote. I made the call, she helped…read moreme set up a new health insurance policy as I recently started my own business. Rachel was accommodating at first, she asked me to write a Yelp review, which I did. Then the communication stopped. I've sent several emails to her dating back to September, and another last week regarding open enrollment. CRICKETS!! Not happy with the lack of follow-through and not one returned email. Open enrollment ends soon and I am scrabbling to find another policy. Not very professional.