If I could put 0 stars I would. This branch was not helpful and honestly no chase I've ever been to…read morehas been helpful. "Can't deposit cash unless you are a chase customer". Doesn't matter it was my mom's account and that she needed the money. Rude and annoying rules that don't make sense. Cash should be good no matter what. It's cash!

Chase's customer service is WONDERFUL. They really know how to take care of their customers. Great…read morecredit cards, awesome promotions on other financial products, and just general superness. I would recommend Chase and this branch to anyone.

First Community Bank is AWESOME! They helped us process our Payroll Protection Program loan. Thank…read moreyou! In times of such uncertainty, it's so important to have the support of a bank there like FCB. HIGHLY RECOMMEND.

From the owner: First Community Bank first opened it's doors in 1905 as First National Bank of Layton. In 2019,…read moreFirst National Bank was acquired by Glacier Bancorp and was re-branded as First Community Bank Utah, Division of Glacier Bank. We continue to serve our local communities with personal attention and a friendly approach our customers have come to expect, all with the added resources of a much larger banking family.

The bank staff at this location are useless, they can't do anything, and for the things that are…read moretime sensitive and require more than a teller they do absolutely nothing to try and get you lined up with someone who can take care of what you need. Closing my account and moving to a different bank.

I went to this location to help my mom with her new card. We were in and out within a matter of…read moreminutes. Based on the other reviews I would assume you should read and ask about fees and interest before banking with them. As far as the actual staff goes, I interacted with a few of them a couple of times and was always treated professionally and respectfully.

Online automatic payments are awful. They randomly stop even when you select for them to go out…read moreFoever (until I cancel). Its really frustrating knowing I have to make sure my payment went through each month. I miss Utah Community Credit Union!

I have waited forever for this location. I must say, I was a little hesitant at first with the new…read moretechnology that they have and an all virtual teller line, but after the staff walked me through it the first couple of times I truly feel like a pro! I can't believe how easy it is to do business, and not to mention that the drive up let's me deposit and withdrawal 24/7!

Disappointed in this branch! Don't have the bills to cover a transaction I was gonna make!read more

They've been great to work with me on a somewhat complicated account. I've appreciated their…read morepatience and great customer service.

I love this branch! They never give us a hard time about anything! They are always friendly! Way to…read morework with! We left Chase because they were so awful to work with and we have never looked back!

Worst experience I have ever encountered anywhere. Every month I take a cash advance from my…read moreretirement account and deposit into my US Bank Checking account. This was the first time I used this Branch to do so. The teller attempted to complete the advance but got a decline from my retirement account. I told the teller there must be some mistake only to be told she would not attempt the advance again. I told the teller that this was absurd to be told not to complain and that I should leave. I asked for a supervisor who told me to go to another bank to complete my transaction. Surprised and upset I left the Branch and called my retirement financial institution and was told there was no problem with my account, but, a fraud alert was flagged and that if the Branch simply called the transaction could have been cleared and verified. What is most disheartening is the lack of customer care and concern. It was more about not wanting to help and getting me to leave than it was about customer service. Oddly enough, I went to a Chase Bank across the parking lot and they gladly helped me with my cash advance. Guess I will be switching banks. Enough said!

Did I happen upon the busiest MACU in the universe? Or was it just a lunchtime fluke? This place…read morewas a-hoppin' when I was in there. And that's saying something, because most MACUs are. But I was really impressed with the speed that they handled things with. Here's what I don't like about this place--or anywhere in the vicinity. Those dang roundabout-no-left-turn intersections along 123rd. I mean rly. You have to do one of those maneuvers to get here if you're coming from off of I-15 and it's obnoxious. Location notwithstanding, I'm a devotee of Mountain America. Great people, lots of super convenient, nice locations, and slick service.

Several times I have found and parked in the plentiful parking nearby here and walked inside to do…read morea transaction. I've always found it to be pleasant and the service to be on point. There are sometimes lines, but there is nothing wrong with the setup they have. I haven't done any loans or advanced transactions here, but the agents seemed friendly enough. Clean bathrooms, a couple comfy waiting chairs, and drinking fountain to use. Yes it has those offset u-turn lanes but those don't bother me and it's close to the freeway so I will be back often.

I came to this location to get a cashiers check, Denys helped us. She was incredibly friendly and…read moregot everything done that I needed done without issue. She was fun to chat with and made the whole experience enjoyable.

Bank of America was terrible to me. I was a great customer with great payment history and usage of…read moremy card for three years. Then out of no where my account was closed, during COVID, without a warning or someone trying to contact me to find a solution. When closing my account, during COVID, they made my score drop after having the card for three years. In order for me to apply for another good credit card, I had to wait for my score to increase from Bank of America made my score decrease because they closed my account. Stating this again, without ANYONE CONTACTING ME WITHOUT ANY WARNING or TRYING TO FIND A SOLUTION! Never late, always on time, great payment history, and usage of the credit line. Paid card off twice in full, and still they closed my account. I will never recommend these lines of credit to anyone. Thank you for showing me that you guys don't appreciate good customers.

If you're a boomer who never uses them for anything online, or only uses well-recognized names,…read morethey're great. If you use online services like Steam, Grubhub, or anything similar - they will fraud flag small online charges every two or three transactions, culminating in the need to go through a restrictive and cumbersome biometric verification - and/or waiting for an in-person letter for several weeks, or both - before letting you use your card again. But large in-person transactions will go through consistently, no matter how weird or wild. In other words, they're adopting the worst strategy possible to protect your money and the best possible strategy for them to make money. Their support staff also barely speaks english. If you escalate to a manager, you get someone who understands you, but also is reading from a script and doesn't know how the system actually works. If you want a card that's useful for in-person purchases, if you want a card for emergencies, if you want a card to book flights or buy furniture, this is the card for you. Don't rely on it beyond that though, because you will get screwed over by the moronic fraud flagging.

If you are looking for a bank that has easy access to your money and values you as a client…read moreSynchrony Bank is probably not a good choice. Bought a car on Monday and the dealership wanted to be paid by check. Monday initiated an external transfer to Chase so that I could write a check. Transaction failed due to daily limit restrictions. Initiated another transaction for the daily limit amount. On Tuesday the Monday transaction shows deducted from the account so initiated another external transfer for the remaining balance. All looked good - no errors Wednesday the remaining balance transfer does not appear so call Synchrony - speak to 2 different representatives and advised that until 1 transaction clears you cannot initiate another transaction. Thursday the initial transaction finally shows up at Chase. A week WOW. Everyone wants to wait a week for the partial amount. Synchrony...where was my money for 48 hours? Are you floating money? When I do an external transfer from Chase to Synchrony the money is always there the next business day which is what I would expect in 2026 as this is a well-established account on both sides. Because in good faith I cannot ask the dealership to wait for 2 weeks to take delivery on the vehicle I was forced to have to pay for a wire transfer. Perfect time to also close the account permanently. Issue resolved! The rep could have cared less. Surprised but not surprised. It is not 1930 Synchrony....do better!