Efficiently run urgent care with doctors, PA's and nurses that were very nice and caring. I think…read moreit's great and appreciate them being here in Lompoc! Thank you for what you do.

Hello human kindness??? The front desk staff Cassie, is rude and impatient both in person and on…read morethe phone. This is the first person you interact with, it's literally her job to be sure you don't feel like you're a problem.... Never referring

Went in today and once again the staff are all polite and took very good care of me. Today was…read moreDenisse's birthday, Happy Birthday to her! Not sure if she was mad because she was working on her birthday, but she went extra hard with the little massage tool, ouch! I am kidding, kind of... As always another great visit!

Love Caleb and his team! They worked out a personal therapy regime for me to work on while out on…read morethe road! Caleb takes the time to explain everything. I attribute my relatively quick recovery from total knee surgery thanks to Advanced Performance!

My boyfriend was having significant chest pain for a long while. we arrived at syv cottage Solvang…read moreand were admitted into the ED department quickly. all staff were friendly, prompt, and Dr. Glynn eased the anxieties that it wasn't something serious. 10/10. the bed side manner was wonderful. we won't go anywhere else! Thank you for reminding us there are wonderful providers in healthcare still:

I am extremely disappointed with my experience at Santa Ynez Cottage Hospital…read more Before going to the hospital, I specifically called and asked whether my insurance was accepted and whether I would have to pay anything out of pocket. I was clearly told that my insurance would cover the visit. I actually made my decision to go there based on that information, because another facility had told me that I would have to pay out of pocket. When I arrived, I asked again at check-in whether my insurance covered the visit, and I was again told that it did. Before leaving, I also specifically confirmed this once more. At no point was I informed that, despite the insurance being accepted, I could still receive a very large additional bill. Today I received a bill for $1,333. When I contacted customer service, I was told that the total charge for the visit was around $2,000. This was a very basic visit for a sore throat. I had a throat swab and a COVID test, and did not receive any significant treatment or procedure. I understand that medical care in the U.S. can be expensive, and I understand that insurance does not necessarily mean everything is free. However, there is a huge difference between being told multiple times that your insurance covers the visit and being properly informed that you may still be responsible for $1,333. As someone who is relatively new to the U.S. healthcare system, I relied on the information your staff gave me. If I had been told beforehand that I could receive a bill of this size, I would have made a completely different decision about where to seek care. A $1,333 bill for a visit that essentially consisted of someone examining my throat, performing a throat swab, and doing a COVID test is an outrageous amount of money. It is simply not a reasonable or realistic cost for many people to afford, especially when patients are already dealing with the high cost of healthcare. The price is extremely difficult to justify for the services I received, and the fact that I was not informed beforehand that I could be responsible for such a large amount makes this experience even more frustrating. I sincerely hope the hospital reviews how financial responsibility is communicated to patients, because people deserve to know what they may actually be charged before agreeing to receive care.

Had a family member admitted to the Emergency Room and was stabilized before transferring to a…read morehigher level of care. Staff were as acoomodating as they could be, but since they did not know me, information was hard to get on my family member. I appreciate the adherence of PHI laws, but it was very stressful in that my family member was unconscious. Another family member was there and the nurse said that she could not even tell my other family member what was going on. Very stressful experience and worst when you cannot get information. I will give them the benefit of the doubt and respect their need to abide by the rules

Went to the ER and admitted to the hospital for surgery the next day…read more Every member of the staff was kind and professional. Thank you

The quality of care was phenomenal! Office experience was more than I could ask for considering how…read moremany times my work schedule had me re scheduling appointments more times than I could count on one hand, with the staff more than understanding and flexible. Randy was absolutely amazing when it came to educating me on what types of stretches and workouts would help me recover and the staff in the gym were amazing! Would absolutely recommend to anyone looking for rehabilitation!

I have been to several physical therapists before coming here, and hands down, this has been the…read morebest experience ever. Everyone is sooo knowledgeable and friendly! I especially enjoyed how they broke down their treatment and how it would address my issues. They genuinely care and can manifest this through the treatment of their patients. They are all amazing! I am sad I won't be here for my next post-surgery PT since I am moving out of state, but if I could, I would come back. If you have the opportunity to come here, please do so! They are the best!

Everyone literally refers others to this location and I know it doesn't matter but one of the…read moredoctors is a LDS. They do care for your hands regarding solutions like surgery or temporary results that can be permanent if your hand(s) agrees after the cortisone shots. Overall this is the hand office you need to go to compared to others.

Don't come here unless you have a LOT of time to wait around for the doctor. I have come here on a…read morenumber of occasions and consistently wait for over an hour even when I'm told that I am among the first patients to be seen. Extremely distressful and frustrating. I am done!

I have been a patient receiving treatment at The Healing Project for about six weeks. Lidia, the…read morereceptionist is very helpful, customer service oriented, patient, and listens to your concerns. I was treated by both Claudia and MaryBeth. I am very satisfied with the treatment I got at The Healing Project and highly recommend it to anyone interested in getting excellent care.

I had a very good experience with Healing Project after my recent knee replacement. Everyone who…read morehelped me tailored the treatment to my particular conditions. Highly recommend.

Dr. Birch. He is wonderful. He has tried to help me with a doctor that messed my knee up really…read morebad. He has done his best to make me well over the last five years. I really appreciate his help. He is a great doctor. I cannot speak for the rest of the people there but I know Dr. Birch is wonderful. I think him a lot. We've been through many surgeries together.

Absolutely disgusting outfit directly contributing to the fall of American health care - they will…read morecharge 1300% markup for simple items and think they can get away with it, along with dinging your insurance for unauthorized services. I'm in the middle of building a legal case for malpractice resulting in permanent injury and their billing practices.