Took my dog here for an ear infection. Called in and she said she could set us up an appointment in 15 minutes, got over there and we filled out papers. Everything went smoothly with check in with a nice waiting room. She then took us to the back and weighed her. She was very sweet to make sure my dog is comfortable throughout the whole visit. Found out it was an ear infection. Gave us her medicine and a shot of cortisone at a reasonable price I was originally expecting to pay! She does seem to be shaking her head but not as bad or often as before. I do believe tomorrow she will be back to her playful self tomorrow since she wanted to play right when we got home .She is able to sleep more comfortably tonight and I will too thanks to this hospital. Quick and simple. Found a vet for my furry family. read more

Overall the experience with the staff and doctor were great. The other patron in the waiting room was not pleasant. Clearly there is a relationship here as she brings animals to be seen here. I admire what she does for the animals in shelters, but perhaps she should hold her tongue when it comes to her opinion on breeders as we are not all the same and good breeders take their dogs back, and do not leave them in shelters. Additionally, many amazing breeders out there also own rescues. Her narrow minded opinion is why I wouldn't use Alta anymore. I didn't go to be insulted by a customer that clearly has lumped everyone into a category; I went to get my animal treated. read more

This guy lied to me telling me I could be there with my rabbit the whole time and took her in the back room and tortured my poor bunny . I hate being lied to . plus my bunny doesn't act the same the same anymore . She is frightened all the time . Minus stars... read more

I feel that you know the hours are great that the office is open and it's you know located off of Shaw Avenue DO NOT GO HERE - they are rude and make u leave your pet, and I told vet I had borrowed $ just to be seen since my vet was closed, he told me to go out into lobby and find the money I needed to have a anal abscess fixed and made it out to be life or death - told me I couldn't leave with my dog, as I told him I'd do- and wait for my vet to open (dog&cat vet office helped princess 4x in last 2 years with same exact thing- only costing $200 not $1200!) but I believed Dr Sran and he lied to me about the medical urgency in her having to have surgery , stitches, and anesthesia! Plus expensive meds and I believe they double charged me for $275 labs! =$I don't know that a $1200 procedure was what was needed when my other vet who has done this 4x times didn't put her under anesthesia, keep her overnight or do anesthesia and was mindful of the costs and really does charge very little to help you and your pet- just like his dad did! and it was under $ 300 which was at "Dog&cat veterinarian office "which is wonderful !!! I've taken my pets there for many years. I stopped seeing this vet long time ago because the medication prices were just outrageous , and his bedside manner of an exam fee of looking at my dogs teeth (saying they need to be cleaned right away) and not her ears at all- and said she needed immunizations as well when I took her for early evening abscess- not full scope exam and treatment - !!!!! it's money before passionate professional care- the guy before me had a total bill of $1400 and was shocked as well - so if Alta can get $1200-1500 from each client and sucker them into this robbery bc we love and care for our furbabies- they will!! And forget being greeted with a friendly face- she's rude and not a people or pet person who acts like her sh don't stink! The vet tech was very kind though- so beware they will price gauge u and upsell all services they can! Go to Selma vet white" .... Or dog and cat on shields/ 168- both care about pets before they care about $$$! They can make you pay- sad read more

I recently took my sick, precious, indoor cat into Alta for the first time to be seen by Dr. S and I thought he was great. He helped my fur baby, Chuck, so much and also called twice just to check on him which impressed me. I called one evening and Dr. S answered at his office, as I thought I should maybe take him back in (over thinking things). He was very nice on the phone and said bring him in tomorrow and I will check him for you. He was very positive. Took him in again for the quick check and Dr.S was so thorough, and once again positive, which put my mind at ease. He is very dedicated, also kind and I will continue to take my sweet 4 paw son to him as needed. He truly cares. read more

His prices are more than you would pay for a human, the first time I took my dog there I was happy except for his prices, when we took her in to get spayed we took Her in early but she wasn't spayed till That night. So she had to spend the night. Yep more money for the Dr. And my poor dog had to stay all night by her self, I was so pissed. I WILL NEVER GO THERE AGAIN..!!!!! read more

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I've been a long time Yelper, but this is my first review. I wanted to post my experience so that others can be aware. Do NOT bring your bunny/rabbit here. I needed an emergency vet, and unfortunately, the vet hospital I normally take my bunny to was closed, so I had no choice but to bring him here. Everything seemed fine until he was called in. At my usual vet hospital, I am always asked to take my bunny out of his carrier. At this place, the vet tech decided to take him out, but instead of picking him up correctly (one hand under the chest and the other hand under the bottom), the vet tech picked my baby up BY THE SKIN OF HIS NECK. This is EXTREMELY dangerous for bunnies/rabbits, and it can cause permanent damage. I freaked out and told the vet tech to be careful. For the rest of the appointment, the vet tech held onto my bunny, but he was not gentle at all. Thankfully, my bunny was not injured by this careless, incompetent vet tech, but ever since then, I have regretted taking him here and not taking serious action against that vet tech. I wish I knew his name, but please, for your bunny's sake, do not take the risk of coming here. My heart hurts every time I think about what happened. If I could, I would give this place negative stars. read more

I've been a very bad dog mom the last few months and couldn't bring him in to be treated for his skin issues. Finally, I broke down and couldn't take it anymore, I had to get him seen asap before he lost the other half of his fur. Please don't judge me, I know I have been judging myself about this. I noticed that Alta Animal Hospital was open late, which was a huge reason I hadn't taken him in with my schedule. I called to see if they had any openings in the evenings, and they told me they could see my big ol goofball puppy dog the next evening. I was so excited! The next day came and I brought my pupper in, everyone was so quick to greet him and not one person was afraid to touch him (he looked so bad that it looked like mange...yes, I know. Bad pet mom, here...but honestly just a broke one). They brought us back, did the examination, and determined that it definitely was not mange, but recommended he spend the night to be able to find out the cause and best way to treat him. I came and picked him up the next day. He didn't even want to leave! He, in fact, was trying to go back into the examination room instead of with me...that right there...that speaks volumes! Granted, his a great big baby. But still...he was poked and prodded, had a biopsy, and still wanted to stick around! Fast forward to almost a week later, and I brought him back in tonight, 5/14/24, to begin his new treatment plan. He was so excited to see his friends! He was giving them kisses and everything! We were able to come up with a plan that could hopefully work with my budget and still keep him on the mend. I too wanted to kiss everybody when I heard that! Lol. Just kidding. But seriously. I was grateful...so very grateful. When we were heading out to the lobby, my big ol galloof tried to turn to go to the kennel. He did not want to leave his friends. We ended up sticking around for a few extra moments, as while we were walking out, someone had come in with a cat in bad shape. They knew that they weren't able to do much to save her, and yet you could see the anguish in their eyes while talking to the poor kitty's owner and letting him know the only possible option to save her would be going to another that might be able to do the surgery. But the chances still weren't good. Seeing everyone working there, especially the vet, and how empathic they were to this poor guy and his sweet young kitty just sealed it for me. I love the place I had been going to for nearly 20 years. But this one has hours thar work for me. Nothing against the other one. They seem to run about the same price-wise. But my great big boy that all but worships the ground I walk on would rather stay there with them than come home with me. They worked with my budget for the care he needs and seeing the anguish in their faces and eyes on not being able to save the poor little kitty...as words the Terminator said... "I'll be back!" In a month, as a matter of fact! Lol And you should, too! read more

My normal vet office closes at 5 and not open on the weekend. My dog had a suspected ear infection and I needed to get him in somewhere after 5. I called Alta Friday morning and advised timing that would work the receptionist advised she had a 6 pm appointment. I only waited about 5 minutes to be called back when I arrived. The vet and the technician were very nice asked some questions while examining my dog. Confirmed he had an ear infection and gave me course of treatment. Before he performed any services the vet gave me a full breakdown of costs to confirm I was ok with it. The vet flushed out the ear and gave some shots to help my dogs inflammation and pain. Got a cream and antibiotics for the ear. My dog has never had an issue biting anyone but They did muzzle my dog and I understood it's for safety as my dog was stressed and his ear was bothering him so I had no problem with it. Took us a total of 40 minutes from the time we arrived until we were done so I loved not having to wait forever. All in all great experience and love the late hours they are open until. read more

This is like the only place that will see rabbits and let me tell you they are AMAZING!!!!! The vet tells you what is wrong and gets to the point has you in and out. The follow up visit was the same. The staff is very friendly they make you feel at home read more

Alta Animal Hospital - Thumper - Veterinarians Near Me - Clovis, California

The best! Not severely over priced and the late hours of business are perfect when it's hard to get off work early. Dr. Sran is great and he calls when he says he's going to. The office staff is friendly and very professional. Took my baby Moana in when she got hurt and the staff took real good care of her. The receptionists was super cute (had to throw that out there). I would refer Dr. Sran and his staff to anyone wanting a great and safe place to take their fur babies. read more

I can't thank Dr. Sran and his staff enough for taking care of my cat. My cat had gotten out one day and was gone for about a week. When my husband found her, we discovered an abscess on her rump. We were scheduled an appointment rather soon (two days after I called). The day before our cats appointment, her abscess had ruptured, leaving a nasty hole on her side. When I went into Alta Animal Hospital, I waited for only a short time before I was called in. Dr Sran examined her and explained to me that she would have to stay overnight. Later that evening I was given a call by Dr Sran telling me our cats surgery went well. Absolutely loved that and the professionalism. It was a huge relief to know our cat was in good hands. If anyone needs to take their pet in, I highly recommend Alta Animal Hospital. A true gem! read more

Alta Animal Hospital - Veterinarians Near Me - Clovis, California

Do NOT come here!! THEY hurt my baby and didn't care dr. was more interested in selling me products I confronted them dr and assistant that I've never seen my dog in THIS much pain over some vaccines...I paid over $500 for shotty services the ONLY reason I came here was Pet Assure through my work offers vet discounts. Don't do it! Pay the extra money to go where they care. I'm glad I didn't need services in emergency. Mind you. Only for vaccines I could've gotten a third of the cost somewhere else. The after telling him I'm not buying ANYMORE he does PRAYER HANDS and tells me NOT to come back!!! Efff you!!! read more

I took my dog here for a dental last year .. it was unreal the old owner Vet was rude mean wanted cash only he acted like he had dementia kept repeating himself over n I bet n telling his nurse to hush.. he needs to retire I don't advise anybody taking any animals to this Vet read more

Dr is nice helped us out With out Guinea pig when he got upper respirory infection came all the way from madera cause he's the only one that wokld see him ASAP. Thank you dr. read more

This Vet is a miracle worker! I came to him desperate for help with my senior kitty after a different local vet killed my other cat and best friend (Peaches). My senior kitty got really sick shortly after Peaches' death and I was desperate to find someone to help her after weeks of an ineffective antibiotic given to me from a previous vet and an Emergency Hospital visit days prior. He was willing to see my senior kitty with literally minutes notice and treat her, check up on her a day later, and see her as a walk-in whenever needed for subcutaneous fluids. I felt safe and comfortable with him caring for my Ali! Dr S has a heart of gold and is a beautiful soul. A million warm thanks to him and his team. I wish I could have brought him with me when I moved out of state. read more

We have been bringing our animals to Dr. Sran for the past 24 years. He is a very kind man. I see many complaining about costs, however, nothing comes free. Dr. Sran has called on Sundays to see how my dogs have been after procedures and is very nice to talk to. I can relate to him well as he is a family man with grand kids and we love talking about our kids. He is a kind man and I trust him with our animals care. read more

Alta Animal Hospital - Veterinarians Near Me - Clovis, California

Called to schedule a spay service at 8pm spoke to the Dr. and he told me he had an opening for the next day. 89$ was the price he told me. Took the next day off of work to bring my cat in and all of a sudden it's 140+?? He could've easily told me the correct price and I would've made my decision from there. But since he lied to me he basically F up my whole day read more

First time going here I took my kitten in for a spay, needless to say since I took her home she hasn't been wanting to stand up or eat or anything for a few days. She has been in a lot of pain and I took her back for her free check-up just to pay another $100 for some antibiotics cuz they couldn't do the job right the first time. If you want your fur babies to be comfortable don't take them here read more

This guy is a crook. I took my dog in for a simple Foxtail in her ear. He tells me she has to be sedated her teeth have to be pulled she has to have her shots, blood test, and the bill gets jacked up to $980. Bring my dog home and she starts having seizures. I called him back and he tells me it's not his fault he had nothing to do with it. My dog was in perfect health now she's dying because of this idiot. Worst vet I have ever been to. My dogs dying now. The staff are not much better. DO NOT TAKE ANY ANIMAL YOU LOVE HERE UNLESS ITS FOR BEING PUT DOWN. read more

Alta Animal Hospital - Veterinarians Near Me - Clovis, California

I used to take my dogs here, we have since switched vets. The hours here are convenient but they are so disorganized. There has been a few times they couldn't find my pets medical file and once I called needing my proof of rabies faxed to the groomer and then three hours later the groomer said she hadn't received it yet so i had her call them and they proceeded to tell her there is no rabies record for my pet. So I had to call and insist there is and I had spoke with them earlier that day. Turns out whoever was supposed to fax the record removed it from our file and it got lost on a desk full of paperwork. read more

DO NOT GO TO THIS GUY!!!!!! He will take all your money and tell you that your pet needs to be put down. Pressure sales to kill my kitten because he said he was born with a birth defect after listening to his heart for two seconds. Said he wouldn't charge for office visit but then says it will be $150 to put the cat down. Told him I wasn't paying for that because I never agreed to that. He continued to tell me the kitty needed to be put down and I felt stuck and wanted to believe he had the kittens best interest. He killed my kitten and made it seem like I didn't have a choice. I paid $45 for office visit. This guy should be reported. read more

Welcoming staff and the Dr Is superb. Genuinely cares for his patients pets more than he has to!

Overpriced and terrible customer service. They tried charging me twice for my dog's treatment.

Many years ago I parted ways with this a**hole. We had a Lab/Chow mix who needed a visit, and he was always Vet shy. He has a room for larger dogs that has a moving table. On the back of that table was several blunt hooks (I imagine for tying a leash?) Well my dog never liked his mouth messed with and Dr. Sran had him pressed up against that back. When he stopped checking his mouth, I noticed his eye was caught on one of those hooks.. It unhooked from his eye with a twang sound, as it was caught under the upper eyelid. The Vet Tech immediately said "Well those are going to come off!" And Dr. Sran scolded her for speaking and sent her out of the room. He looked at my dog's eye with what came across as love and care, and then prescribed 2 medications for precaution. Which he charged me for, AND extra for the exam for his eye!!?? When I protested at the front desk and told the receptionist that I now have a serious issue with the bill, she looked both horrified and confused. Dr. Sran tried at first to tell me it was nothing he did to cause this and he also said it was not legal to "give away medications". I promptly reminded him that court would cost a lot more than medications and he suddenly had a change of heart and gave me the meds as well as removed the excess charges.. I never went back and will NEVER allow him to touch another animal. It was an accident, I genuinely didn't "blame" him for my dog's behavior or the freakish accident of that hook. I drew the line when he took it to the bill and then proceeded to blame my dog. The hooks are HIS property and were their own potential hazard. There's a right and a wrong way to treat people. He chose the wrong way read more

I'm just beyond impressed- Dr. Sran and his staff are real animal lovers. He doctored up my pet and saved his life! I will forever be grateful for his great attention and quick diagnosis. I've been to other vets, and I like this place because it's intimate and quick for service. Thank you! read more

Terrible place to take your animals. The doctor only cares about the money and not genuinely about your pet. All he did was start naming prices instead of really taking a look at what could've been wrong with my pet. My dog was sick and my veterinarian was booked so I had to get in where I could. But never again. I don't recommend this place to anyone. read more

It's been a little over 4 weeks since I took my Yorkie, Molly, to see this quack. After high-balling us with a massively inflated estimate the day before and keeping Molly overnight, he told us that it would take weeks of hospitalization and thousands of dollars to help her. When we informed Dr Sran that we didn't have that kind of money he then said that it didn't matter anyway because "even a million dollars would not save this animal" and recommended that we let him put her down which was (now clearly) just something else to charge us for AND HE ACTUALLY CHARGED US FOR PUTTING MOLLY DOWN AND FOR CREMATION SERVICES, ALTHOUGH SHE IS VERY MUCH ALIVE, BEFORE ALLOWING US TO TAKE HER HOME!!! We decided to get a 2nd opinion and we were lucky enough to find a much better vet a couple of days later who was wise enough to know how to treat Molly and who was more interested in helping us than she was in milking our bank account dry. Molly has gone to her 3 times so far and the total bill has been less than half of what Sran charged us for the 1 visit AND she did lab work all 3 times! Either Dr. Sran from Alta Animal Hospital did not want to treat Molly or he did not know how to treat her but, either way, which is worse? Personally, I think that either reason shows what kind of man and what kind of veterinarian Dr Sran truly is. In the 4 weeks since then, thanks to her new vet, Molly has been downgraded from Stage 4 Renal Disorder to Stage 2, which is manageable, and she's still continuing to improve. Dr Sran, while trying to convince me to let him kill Molly, told me that she would not be able to eat, drink, play or do anything. She was acting like her normal self within a day of seeing her new doctor and, if you were to meet Molly right now, you would have no idea that she was ever sick and yet, this asshole wanted to kill her for a few extra dollars. I hope that others who have gone to this guy that have fallen for his bullshit and who have lost their furry loved ones before their time read this. This man does not deserve to be in the business of caring for our beloved furry family members. If you love your pets and if you don't have money to just unnecessarily throw away, there are better places to go than this horrible guy, trust me. read more

I took my pup in for a post adoption appointment. The receptionist reviewed his shot records and kept insinuating he need another vaccination on this day when in fact it was not due for another week. They then asked about stool sampling which I declined. When we went back into the room the guy who completed his exam was very rough with him, not friendly, or welcoming. I informed the vet our pup had a cough and he diagnosed him with kennel cough. He immediately said treatment would be 245. I explained I couldn't afford it and he was not compassionate or understanding. He then said well "can you at least buy the antibiotics" very sarcastically. I told him I would come back if the problem got worse. I will not ever return to this vet. I've been to different vets who were more professional, compassionate, and unreasonable than this place. read more

Rescued a kitten from a shelter 4 hours north of Fresno. The kitten had been neutered AND had an eye removed which I knew about. When I got home and read through the paperwork I learned both procedures had been done less than 24 hours ago and I had not been given any medication for the poor kitten!! I called several places who wouldn't see the cat because they had not done the procedures themselves and they suggested we drive back up to the rescue. Dr. Sran at Alta Animal Hospital spoke with me on the phone and was SO KIND and assured me he wld see the kitten first thing in the morning. We went in and we loved not only the doctor but also his support staff! Truly kind, caring, considerate office. I can't recommend them enough!! He checked the kitten out, gave him injections for pain and antibiotics. And, sent us home with meds. Awesome Doctor and awesome clinic! read more

Wow the doctor was amazing! You can truly tell he cares about his animals. Over the last couple months I've been so hesitant to try new doctors because I've had very bad experiences but the Dr here was very kind and very helpful! Not to mention the prices are great! I'm definitely switching over to this clinic. read more

We've brought all of our animal to Dr. Sran and have no complaints. He and his staff are professional and caring. They are honest and upfront, not to mention his late hours for the working man and woman. We just lost our dog of 12 years but Dr Sran and his staff were wonderful explaining the end stage and then handling the cremation. We will never forget their compassion and how much they worked with us during this difficult time. Highly recommended. read more

Enthusiasm and a positive attitude is contagious. The veterinarian and staff were all super nice! My poodle had two foxtails in his ear. I only had to wait around 15 minutes for him to get the job done while the staff was super friendly while we waited. Another girl came in to pick up her cat and told me she really like this vet and had been going for awhile. Price is kinda expensive, however, all Vet bills are. I'm grateful for him knowing how to help my dog. read more

Called one night to see how much it would be to bring in my puppy and was told that there would be a right off the back $45 examination fee so I said okay, and I let whoever I was talking with on that phone that I would be on my way, she then tells me "see you in a bit, I'll make sure to have one of the doctors ready to see you." However, I get there and the same lady who told me it was going to be $45 tells me "oh it's actually going to be $65 because you didn't make an appointment." I'm there thinking to myself like "wtf that's something you should mentioned earlier over the phone." Short story short I ended up leaving and taking my puppy some where else because I felt sketched out, they seemed like the type of people to tell you one price then later jack it up. So beware of that. read more

Roscoe and I sadly lost his battle with what I'm sure was poisoning due to eating a poisoned rat. The worst of it was that I only had Alta Animal Hospital in Clovis to go to. I knew of no one else. The man charged $312 for simple bloodwork and stool exam that used to cost me $80 and $35 respectively years ago. He tried to add pain to misery by suggesting Roscoe had a tumor from cancer and wanted to do an x-ray ... for $500! I didn't have that kind of money nor could I afford to start over again with another vet, having no idea where to go. I elected to put him down. He took me for another $145 just to put Roscoe down. Talk about insult to injury. Another thing was that the vet reported Roscoe's bloodwork was normal. I got a copy of the tests and they were anything but normal. My take away was the man was all about himself and his bottom line. Money, money, money. After all, there are other Roscoes and Daves out there. What's one more cat to this world. Stay away from Dr. Sran, run as fast as you can to anyone, but him. Do your pet and you a big favor. read more

.took my sick cat there.dr and staff great and very proofessional.saved my cat.reasonable prices.also a hospital so will keep the animals as needed.will be taking all my pets there read more

I would give 0 stars if I could. We took our rescue dog here for the free wellness exam and walked out paying $266 in medications that I'm pretty sure she didn't need. He claimed she had kennel cough, but never did a test for it. Scared me into thinking that I could catch kennel cough myself because I have a poor immune system. After talking with another vet I found out that it's incredibly rare, next to impossible, for me or any human to get it. Before we thought about getting a second opinion on her we took her back for the free follow up just for him to run a dewormer test ($45), that I was pretty sure she had already had that we paid for at the shelter, he claimed it's not the same. Two days later he called with the results saying she had two parasites and used his scare tactics again to make me think I could catch them too. We spent another $80 on those medications. They told us to come back in two weeks with a sample of her poop and told us how much they needed to run a follow up test. At this point my husband and I were both thinking that this whole thing was BS. We took her to another vet and talked with them about what was done and the fact that they took her in the back for a stool sample and conveniently enough no one was allowed back there. He explained that you need at least an inch to do a proper test and there's no way they got her to poop on command back there that quickly and we knew then we had been dooped. Never going back again. If you do end up here don't let his scare tactics get you to fork over the dough, stay strong. read more

This place infuriated me. The doctor completely tried scamming. 700 dollars for a blood test and urine test for a uti after asking for just the medicine the unprofessional shitty doctor kept telling us we need a test etc. He gave my cat a shot without even telling me, buried his head in a blanket in his crate, and completely ignored the insurance we had for him. Please don't ever take you animal here, they're awful. The lady at the front desk was the only good person here the doctor is the worst. read more

We recently adopted our dog and decided to come here since it was closer to our house and had an open appointment within our 10 days. I had to let my sister go into the appointment with our dog alone for the first half since I was in a meeting conference call. And then I get asked to come in to review for treatment. SO now that I'm home I learned this. They would have most likely let my sister sign off on my dog's treatment if it weren't for my sister asking me to be there. I'm the official owner on paper and the one who signed the vet papers and we did not sign my sister.... yet they let her almost authorize everything. This is problematic. Next, he cornered us into treatment. He scared my sister saying that if we didn't treat the kennel cough she would develop pneumonia and then that is untreatable. So you know what, we were scared! We just looked at each other and said yes and agree to the 285 treatment. And now I'm home and I realized he never once broke down each price for me. Yet I called back to complain and Marisol who was working front desk and assisting in the administering of the shots said he did. But my sister was there too and she rememhe never broke down the cost with me. He only broke it down with her and she wasn't the one signing off on anything. Our experience is very similar to the first visit reviews from below. And we have a follow up next week and I'm so anxious now. After this follow up we will no longer come here. As a good doctor, your heart and compassion should be fore the animals and the owners, not their money and your business. Also we got charged $35 for antibiotics and when I finally learned I could have got them from another pharm for $8 i was really disappointed. I just hope my dog heals and that I didn't pay 285 for nothing. Big learning lesson for this first time pet owner. Never letting anyon scheme me into anything anymore because I'm afraid for my dog's health. Would give this place 0 stars if possible. Staff is definitely not friendly what so ever. read more

Not the most affordable place but the staff is great! Our dog had a swollen face from a tooth infection and the Dr. made it very clear that he needed to do the surgery immediately. I didn't want to leave my dog alone there over night and he let me come back before closing to pick him up. He's very caring and understanding of the animals. Downfall was that after dropping $800 for the surgery and tooth extraction they couldn't provide me with a free cone (asked $20). Good thing I kept one from his last surgery. Overall great Dr., staff, and service. read more