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    Al's Trophy Shop

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Al's Trophy Shop

    Clothing printing

    Sign screen printing

    Al's Trophy Shop Photos

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    5 years ago

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    Dots Embroidery

    Dots Embroidery

    (3 reviews)

    Excellent service at Titusville Dots Embroidery. Great communication, friendly staff, and quality…read morework. Quick turnaround on even small jobs.

    I run a Veterans Charity, so I have in the past needed name badges. Our badges are on a RED-WHITE…read more& BLUE flag background. The badges came out PINK-WHITE & PURPLE. When i said I could not use them, the owner got angry with me (like it was my fault) and said he couldn't do the badges for me. I bought them anyway because i needed the badges that day for an event. I had to replace them (PINK-WHITE & PURPLE. old glory didn't go over well in a patriotic crowd) I tried again to use his services. I wanted the Charity Name, (Counseling to Careers, Our Veterans and Families) a picture of the WWII famous kiss and the name of the Gala AND the year on the Yeti style cups. I got everything EXCEPT THE NAME OF THE COMPANY AND THE YEAR!! (He didn't follow instructions) AND one of the lids was broken! I know We didn't break the lid, and He denies he did it and tried to bully me by saying "Are you calling me a liar?" He called in his side kick who told me that she "expected me to give them trouble over the broken lid, because that is the kind of guy you are" Then she brought up my displeasure over the PINK-WHITE & PURPLE FLAG badges as if I should have liked them. There was only one tiny piece of lid debris in the box which the cups were delivered to him in, and the rest i am sure was in their trash can in the back. Now the veterans charity Counseling to Careers will need to spend money twice (we paid them for the cups) ... to have the cups engraved again, to put the company name on them AND THE YEAR...WHICH THEY ALSO NEGLECTED TO PUT ON THEM. This takes money directly out of services we supply for free to our Veterans and their Families. Services such as PTSD counseling, Suicide prevention, Employment services, and homeless support. By the way, the Award Trophy guy said "we don't want any of your business anymore", like I would give them a third chance. I suggest that you don't give them the benefit of the doubt. LAST BUT NOT LEAST, the cups were supposed to be $12 each for the engraving. they overcharged our charity by over $11.00.

    Al's Trophy Shop - trophyshops - Updated May 2026

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