I'm careful about choosing a place to go for my hair, so I read several 5 star reviews and decided to make an appointment. I'm sure there are several really good hair stylist at this establishment, however, I was unlucky two weeks ago when I had an appointment with Hannah. My hair was almost to the top of my shoulders, plenty of hair to work with, and I even took a photo of what I would like my cut to look like. A month prior to going for a cut I paid $100 for a perm, my hair is very straight and fine and a soft perm give it fullness. Hannah did not listen to anything I said nor did she pay any attention to the photo showing hair that curled around the bottom of the neck and had a fullness all over. I should have stopped her when I detected that she was taking more off than I wanted but I had no idea she was cutting ALL my length off and my $100 perm. There's no style or feminine look to my hair at all now, just a straight blunt cut with little tiny bangs that look like a child's haircut. I was in total shock! To keep from exploding right there in the salon I politely paid her and left. This is the worst cut I've ever had in all my 60 years. There's a big difference between someone who just cuts hair to suit themselves and someone who is a stylist, with the ability to envision the style (especially with a photo) AND who listens and cares about what the customer asked for. I am totally disgusted with this haircut and with Hannah! read more