I emailed Pat after seeing countless positive reviews on Yelp. He responded to my email within an…read morehour and asked a few more questions to determine what work would need to be done and how long it would potentially take. He was expecting him to say he was busy but he said that he had an opening for the next day in the morning and he was at my house exactly when he said he would be, did the exact work he said he would do and made sure his service was done quickly and respectfully. Very appreciative of his time and attention to detail! Thanks, Pat!

Pat did such an excellent job repairing my carpet. I have a cat that gets trigger happy on the…read morecarpet near the doorway - impossible to hide! He came out within a timely manner and was able to use carpet from the closet to repair the area. You can't even tell there was damage before! He also had samples on hand to patch the carpet he took from the closet, which was very much appreciated. I'll be sure to hire him again for any carpet repair I need.

I'm very grateful for the help I received from Brian Sherrill, Project Manager for selecting my new…read moreflooring and countertops. As a person with a disability who was emergency displaced from my home for four months, the restoration process was challenging. Brian was exceptionally kind, patient, and understanding. He took the time to understand my needs, researched my HOA's flooring and soundproofing requirements, and helped me select materials that were both beautiful and practical. The flooring has made my home feel open, comfortable, and easy for me to navigate. The installation was expert, professional, and beautifully done. I truly appreciate the care, expertise, and kindness I received during a very difficult time. Elise H.

Excellent work, and the absolute best customer service! We're very pleased with our floors and…read morepricing was fair. Multiple friends recommended macadam as well. Big thanks to Rick and his hard working crew.

I highly recommend Carpet Surgeon! They responded quickly, came out to provide a quote, and were…read moreable to start the work right away. They cleaned and stretched our carpets, and the difference was amazing. The carpets look much smoother, cleaner, and refreshed. The crew was professional, efficient, and easy to work with throughout the entire process. Their pricing was very reasonable, especially considering the quality of the work and how quickly they completed the job.

Got recommended by good friends who recently got some carpet services done with the carpet surgeon…read more And when I tell you these guys are THE carpet surgeons I was amazed. I've had a spot on my carpet that's not huge but noticeable that my dog ended up messing with badly. I called them up and Justin was so informative saying that they could replace just the patch while other companies have told me i have to replace the whole room. These guys were so friendly, attentive and great to work and super efficient! I recommend these guys to anyone needing great professional carpet work!!!!

I used Dave to purchase my carpet from Area Floors and Colt installed it. We chose the most…read morepremium rubber pad available and have no regrets. Colt did the installation and he was excellent. He showed up on time, worked hard the entire time he was here and cleaned up after himself perfectly. I would recommend anyone shopping for carpet installation to use Pannell Floors. One thing I learned about installation of carpet is that it significantly improves the ability of the installer to stretch the carpet if it sits in your house overnight to acclimate to the temperature and humidity of your home. Not only does this improve the installation, it extends the warranty. You pay extra for this service as it takes his guys two visits to install the carpet vs just showing up and doing it. Colt removed and disposed of the old carpet and padding, then cut the new rubber padding to size, ran a double tack strip so I could run my surround speaker wires under the carpet then cut the carpet to rough size. We then cranked up the heat to around 74 degrees for the night to warm up the carpet so it can stretch better. It looks and feels outstanding. I'll use Dave and Colt when we need the rest of the house done. They are responsive, professional and price competitively. There was very little waste or leftover (which we regret), but it's a testament to how accurate Dave orders to minimize cost of material. I would recommend this rubber padding under any rug or runner vs. what is available to purchase online or through Amazon...even the expensive 1/2" rug pads. The rebound is so much better and easier on your feet, it feels luxurious!

Pannell did a great job! Professional, fast, beautiful work, personable, and competitive with the…read moreother bids I got. Thank you!!

Returning to our home after being gone for a few months, we discovered water damage to our…read morehardwood floors. Mark Dempenwolf of Flooring America of Oregon (Oregon City) did an outstanding job of guiding us through the insurance company maze, the restoration companies and also with helping us pick out new flooring. We would highly recommend Mark and Flooring America of Oregon (Oregon City) for any of your flooring needs.

They did a great job in our basement room. Easy to work with and appreciated the non salesman-like…read moreattitude. Helpful in choosing the best carpet for the room that needed it while staying in budget. Would definitely use again if/when we replace the remaining carpet in the house.

I love our new floors! Toby and James at Marion's Carpet helped me choose a beautiful wide plank…read morefor our ADU remodel. But it was Brennen C who made it all work out. The ADU floor was so uneven, he had to pour special cement to make it level, and then work around old brick and various pillars and 4 doorways. Not so easy. Brennen made it look great! And he was a joy to work with. I could not be happier and I recommend Brennen as the "A" team installer.

To Carl the owner that your staff refused to put me in contact with. This was my first visit to…read moreyour Portland location, and unfortunately, it will likely be my last. I was walking through the warehouse to get familiar with what you carry. When a man with the demeanor of a used car salesman asked if I needed help, I politely said I was still looking around and trying to wrap my head around everything. Less than five minutes later, while I was still in the building, I overheard him speaking disparagingly about me, suggesting I was somehow trying to gather pricing information as if I were a competitor on some sort of covert operation to obtain classified intel on your scrap carpet collection. Im a designer. A contractor and a homeowner and was simply taking time to evaluate products and learn what you offer. Being stereotyped and talked about within earshot was unprofessional, disrespectful and will not be tolerated. When I confronted them about it, they scurried off like dogs caught with their noses in the trash. I have reached out multiple times in an attempt to speak directly with management about what happened and have received no response. The only acknowledgment I've received has been this public, inauthentic attempt at damage control that reframes what actually occurred as something I merely "felt." If management genuinely wants to address the situation, they have had--and still have--every opportunity to contact me directly.

I love Carpet Kingdom! I wondered if it would be awkward for me to choose carpet for my new condo,…read moresince I'm ultra picky and take a long time to make up my mind, but Dean generously offered information and feedback on my questions no matter how many times I walked around the store examining and re-examining my options. He never made me feel like I should hurry up and make a decision. I looked at a number of other carpet and flooring stores in Portland and was never even tempted to patronize them instead. Carpet Kingdom's prices were very good and their service, including installation, was very professional. I also love supporting a local small business. I highly recommend them!

It was kismet when I just happened to drive by this place because I was really thinking about going…read moreto Home Depot. I needed to buy carpet for a rental, and I was in a hurry because my tenant needed to move in quickly. Dean was so helpful with ordering a carpet and padding. This was on a Friday. He told me the carpet would be ready to pick up on Monday. As everyone knows, nowadays, there's often a hitch in plans, but because of Dean it went smoothly. He was very friendly and helpful, and the Carpet Kingdom priced were reasonable. I am now a loyal customer.

Excellent and timely service, thank-you! Carpet looks great and you got it done quickly.read more

Mark and his son came on short notice to repair/replace the carpet on my stairs…read more Great service and a fair price. I'll be getting an estimate for future plans. Call with confidence.

I enjoyed working with Becca in the sales department. She was knowledgable about the products and…read morepatient as we worked through the selection process. When the manufacturer inadvertently sent the wrong product, I alerted the team and they were responsive and professional. I very much appreciated the owner personally communicating with me to help work through the issues. Once the installation began, the process went fairly smoothly end result looks very nice.

I wouldn't go anywhere else for my 'flipping' needs. PF has a great selection of products as well…read moreas a 'wonderful', helpful, professional, and kind staff - where quality meets value all around...fast scheduling and excellent job on the install! We loved our home so much after the flip that we decided to stay a little longer before selling - thanks Portland Floor!!

We just bought a new home and wanted new carpet, countertop tiles, and a backsplash. Ron was…read morefantastic to work with. We visited the store several times with lots of questions, and he answered every one of them patiently and pleasantly. We picked out our carpet and tile and arranged installation. Ron made a measuring error on the carpet order, but as soon as he caught it, he owned it and fixed it right away. The carpet installers were quick, efficient, and polite. The tile work turned out beautiful, genuinely great craftsmanship. What really stood out, though, was this: when we got the estimate for the carpet installed, we couldn't afford it. We told Ron we'd come back and pick something cheaper. He said, "No, don't bother, I'll talk to my supervisor and get you a discount so you can have the carpet you actually like." And he did. Overall, a great experience from start to finish, and we love the results.

We had two bedrooms recarpeted, and Paulson's turned out to be a great choice. From choosing the…read morecarpet, to measuring, to installation, everything went smoothly. We decided to pay a little bit more to have the two rooms done on different days, so that we would have space to move furniture one room at a time, avoiding having to haul anything up and down stairs. During the decision making process, we quickly got our terminology worked out, so we could be sure both parties knew which room was which for estimates and for scheduling. Paulson's preparation recommendations were very helpful - we knew ahead of time to clear any and all artwork on walls between the front door and the rooms being carpeted. We are very happy with the results. Just FYI, the parking lot does not have an entrance from SE Grand, and Salmon is one way, so circle the block to park.