When I got my first car it needed some repair, but I was a college student with a tight budget…read more Chris really listened to my concerns about my budget. He would find a way to word or express what was wrong with my vehicle, how much the parts would be, and what the estimated total would be with labor in an easy way for me to understand without making me feel like a moron (like some mechanics have done). He also helped me plan along like "well if you need to wait a week til next paycheck you could drive it but I wouldn't do more than that." Or when her frame gave out and he had to tell me that the cost to fix it would be more expensive than just getting another used car. At Vics you can really tell that Chris and his team put their customer's first and I'll keep going back to them for services. Affordable, respectful, and communicative, Vics is the place to go and has my HIGHEST recommendation!!

Please read the pictures that are labeled 1-5…read more.. Scheduled an appointment for 1. tire rotation, 2.wheel balance, 3. Check struts/suspension and call me with opinion, 4. a wheel alignment if it needed it from #3 . 5 oil change , waited my week and half. Took it there early at 8am on Monday . Wrote on a piece of paper and placed it on my dashboard before I turned my keys over stating the above things as well with my phone number in #3 for calling me about struts/suspension. I get a automated text around 1pm saying my cars done. So no phone call the whole time!Go pick my car up they tell me $450 and they replaced the ball joints tire roto and balance(but they didn't put balance on the receipt because they don't charge?) wheel alignment and oil change. I paid cash just upset cause a silent anxiety attack. I drove home 15 mins away on the throughway doing 55-65 with flow of traffic and my car/steering wheel/tires are shaking and vibrating worse. Immediately slowed down to 50 got home and parked it . Couldn't sleep even sent a text back to the automated number at 6am upset that I paid $450 for work I never authorized. Also seen balancing wasn't on the receipt . I called at 8am when they opened and said what happened to me and if they forgot to balance the tires because it's not on paperwork. And idk who but told me they don't charge for it so they don't put it on the receipt ( yet they're doing work to my car, not documenting it) and to drop it off and will take 40 mins.. brang it back for them to fix and when I dropped it off , the older gentleman on the left lift he didn't seem in the best mood and sorta just hung my keys up and kept working I told him I parked it on side street and left. I had to call them 3.5 hours later saying what's the deal and . They told me ohh yeah it's been done you can get it whenever. (Again didn't call me) Picked my car up didn't even close the door from my mom dropping me off and Chris the owner I believe told me yeah check it out we looked at it is seems fine we drove it around . You might've threw a weight idk how fast you drive, Take it for a spin back on throughway and let me know what you think . I said ok cool cool thanks I'll bring you guys a pizza for looking out for me. The rest of review is in the pictures labeled 1-5

We were vacationing and on the day of checkout from hotel, our Subaru sedan started making some…read morenoise under the hood. Went to this shop based on referral from a hotel employee. Told them I have to drive back 400 miles to our home in NJ. Not only they fixed the problem quickly but I was stunned to see being charged only $25 for labor while I was steeling myself for a $200 or $300 bill. They are competent (because they correctly identified the heatshield as source of trouble, a common issue with Subarus) and honest and fairly priced and did not try to take advantage of the fact that we were stuck far away from home. Earlier I had gone to the Subaru dealer who told to keep car till mid-day just to take a look and would have probably cost me an arm and a leg (not to speak of adding one more day to hotel stay)

I can't possibly put into words how great this shop is. They are honest and reliable. They really…read moretake that extra step to make sure the job is done right and affordable. I send everyone that I can here for repairs. They have a way of explaining and showing their work that really makes you feel at ease.

Have gone to Kings many years. Always reliable and honest…read morewith us. Prices have been good also.

Don't come here if your a woman unless you enjoy having your concerns about your car ignored and…read morebeing spoken to like your dumb. The worst customer service experience linked below was a part they pulled out of my vehicle after telling us they just needed to rebalance tires. Then to top it off he apologizes to my husband for "making me mad" he wouldn't take accountability with me to tell me how he would address the problem for MY car Incompetence and misogyny on full display.​

Neighborhood car car is a family owned local spot you can trust in Williamsville Nee York. My…read morefamily has been coming here for years and they always are honest and fair. Support local businesses

Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

They're quick, they're honest and they're very fairly priced. I love them and appreciate having my…read morecar taken care of by people I can trust.

This is the repair shop my family has gone to for a long time . I always have a great experience…read morehere. They are always honest and have even fixed small little things with out charging . Recently I took My Mercedes Benz to them and I now love the way my car rides . It has been to Mercedes Of Buffalo before for service and I didn't notice as much of a difference as I have this last time ... These guys are excellent I would recommend Ross Service to anyone looking for a Mechanic that you can trust.

Two years in a row, I walked in ( without an appointment) for an inspection…read more The gentleman immediately performed and I was in and out in no time!

Rick was great. Prompt and great service every time I…read morehighly recommend for all your auto service needs

What a surprise! , absolutely the most honest car repair shop I have ever dealt with period. They…read moreare very reasonable with price, and are great at using their knowhow to diagnose and fix your car or trucks problem(s). They open at 8:00AM and its first come first serve, so I recommend get there early and have someone to pick you up and bring you back when your repair is done.

Aaron and his team at ANE is amazing. He's honest, efficient and fast. He was recommended to me by…read morea neighbor (we don't live near ANE) and it was well worth the 8 min drive to go in for some work. Ask for Aaron (owner) and he'll help you out!

Rare to find honest people(wont rip you off and great value) that do great work. This is the one…read more Great service as auto-shop and communication, very knowledgeable, will always recommend housels, noting as they are the best, you may have to wait a week for a time slot. Only things that could be improvements are a good website for appointment making and services, secondary point of contact for inquiries, they are usually pretty good about picking up calls but haven't found a voicemail for when they miss calls

First time customer. 2017 VW Jetta. Brought it in to have looked at for a self diagnosed issue…read more Everyone is really nice. Got a very quick appointment to look at car for a potential estimate. What I like best is the honestly. They were extremely up front with me and explained everything clearly and politely. That's uncommon these days. Pricing is very fair for the expertise you get with foreign and domestic vehicle repairs. Anyways I would recommend. Stay away from the stealerships !