Started a project on Yelp and they answered the call. Due to circumstance I needed to delay the…read moreproject and they were happy to accomodated me. They replaced a gas pipe from the meter into the house and replaced an outside faucet that been leaking. Both jobs were done well. The whole crew was friendly and kept me informed of what it was going to take to get the job done.

Told me the reason my toilet overflowed and filled the tub .Told me it was hair in the drain…read more It overflowed again. Called Roto Rooter and they used a camera. Turns out my pipes were clogged. They fixed the problem. I paid $169.00 for incorrect info. When I called All American when the toilet clogged again( before I called Roto Rooter) I was told they don't work on weekends. I was seriously disappointed. Did not receive a refund.

My wife and I are so happy we found Gabe at "Hoyt Family Plumbing" we all know how hard it is to…read morefind a reliable, honest, professional service company in any profession. I have found the best plumber in Albany, Oregon. We have had Gabe to our home for 3 different upgrades (Moen Home Smart Water Valve System, Black Pipe Repair/Upgrade, Gerber ADA Toilet) and in every instance he's notified us 30 minutes prior to arriving, respected our home, reasonable pricing and professional clean work. Thumbs up to Gabe

Grateful to have found these guys. They did an excellent job repiping my house. Skilled, friendly,…read moreand professional.

Paul was great. Our kitchen hot water was just a trickle impacting our sink and dishwasher…read more Initially thinking he might need to run a new line to circumvent a corroded pipe, he decided to try a new valve first, which solved the problem and saved us $$. Reasonable rates, close to on-time (actually called to let us know his TOA), quality work and a very nice person. Recommend highly!

Paul is a professional and most importantly, ethical. It's great to work with and have the council…read moreof a knowledgeable, competent expert in his field. When I had foot of water in my basement during a big storm, he came through for me and my family.

We used RG Smith's plumbing service to update our primary bathroom. I had excellent communication…read morewith Gale in the main office and was easily able to schedule the service. The quality of work was great, and they were able to troubleshoot some issues to my satisfaction. I would use them again.

My 48 year old (vintage) water heater was slowly failing the week the college grandchildren and…read moretheir parents arrived for move in day. Gale, a lovely voice from RG Smith, called me back and arranged for a new heater to be installed and the old heater to go into retirement the next day! The fellows were efficient and fast. They upgraded the plumbing. A hot shower and several loads of washing later. I am a thankful and happy customer. A tip. Drain your water heater once a year.

A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

Beaver Plumbing is a flat rate shop that charges $30 to come out and evaluate the problem and then…read morea flat rate to fix it. In my case the flat rate was $200. I assumed that if it took them less time than the flat rate accomodated for, that I'd get a lower rate. I was wrong and got charged $200 for a job that took less than an hour. Parts were around $20, so at the going rate for an experienced plumber (~$90/hr) I paid $90 more than I should have. There are probably some circumstances that you get what you pay for, but in most cases you will pay more than you need to. I won't use beaver plumbing in the future.

I have a noise issue with my water softener that was installed by Beaver Plumbing in my newly…read moreconstructed home. I have been trying for months to get the problem resolved by Beaver Plumbing. They sent someone out once to try and fix the problem, but it was fruitless. I have made numerous calls to Beaver Plumbing none of which they even had the decency to return. I finally called the manufacturer of the unit and they were very cooperative in an effort to resolve the issue. They are sending me a replacement part that I hope will settle this matter once and for all. My best advice to anyone considering utilizing the services of Beaver Plumbing is to look elsewhere if you are interested in good customer service.

We had Evergreen come out to give us a quote on a repair or replacement of a toilet. The technician…read moretold my wife that the toilet we had was for a pressurized system and told her about how dangerous they were and how they can hurt people. We have used this system for 5 years. He said that he could replace the entire toilet, so she tried to get a hold of me, but I was at work and not available. She felt pressured to make a decision so she told him to just replace the toilet. They then charged her almost $1100 to replace the toilet. The new toilet runs about $285 at Home Depot. Of course, later that same evening we got a quote back from another reputable company, saying their cost for putting in a new toilet was $375, which did not include the price of the toilet, which we had originally planned to supply for whomever did the work. I called and talked to a manager about the astronomical costs and they provided me with the following information/excuse for their costs. The breakdown of how they charge is as follows: 40% for parts and labor 10% for pure profit 50% goes towards operating costs such as their fleet of vehicles and advertising. So just remember that when your quote comes back to you, 50% of your quote is just to pay for their vehicles and their advertising cost and has nothing to do with the cost of actually doing work for you. I wish I would've seen the reviews about them price gouging prior to even calling them. Because I called them to question their price gouging and scare tactics, they did refund us $54.00, as if that makes up for the several hundreds of dollars they overcharged us.

The workers seem to do quality work, but the fees are very expensive. Beware of the…read moreinspectors/estimators that come out to inspect and provide bids; they may not be doing a thorough investigation or providing accurate information regarding your situation and the remedy. Do due diligence and get a second opinion at least.

I needed backflow testing completed per the city. I called Oregon Cascade Plumbing and Heating,…read morethey were out the next day. The gentleman showed up on time, was very professional, the price was reasonable and he knew his stuff. I've never had such a great experience with a plumbing company, I felt like I was being taken care of like I was a family member.

Had a water main break & water shut off by city. They were here in 45 minutes, dug about 1 1/2 ft…read moreto find the leak, then dug out all around the break in the water main to repair it. Work was finished in 2 hours, only $10 for part, and very reasonable hourly rate. Will definitely call them again if we have any other plumbing issues arise.