Our hot water pipes were making loud clicking noises. Several other plumbers told us we had to…read morehave the whole water lines replaced for about $10,000. They wouldn't even look under the house. Gabe and Owen went down and found right away that some pipe hangers were too tight for when the pipes expand a little. They replaced them for a lot less, and the noises went away. What a relief to find an honest and competent plumber.

My wife and I are so happy we found Gabe at "Hoyt Family Plumbing" we all know how hard it is to…read morefind a reliable, honest, professional service company in any profession. I have found the best plumber in Albany, Oregon. We have had Gabe to our home for 3 different upgrades (Moen Home Smart Water Valve System, Black Pipe Repair/Upgrade, Gerber ADA Toilet) and in every instance he's notified us 30 minutes prior to arriving, respected our home, reasonable pricing and professional clean work. Thumbs up to Gabe

Paul was great. Our kitchen hot water was just a trickle impacting our sink and dishwasher…read more Initially thinking he might need to run a new line to circumvent a corroded pipe, he decided to try a new valve first, which solved the problem and saved us $$. Reasonable rates, close to on-time (actually called to let us know his TOA), quality work and a very nice person. Recommend highly!

Paul is a professional and most importantly, ethical. It's great to work with and have the council…read moreof a knowledgeable, competent expert in his field. When I had foot of water in my basement during a big storm, he came through for me and my family.

My 48 year old (vintage) water heater was slowly failing the week the college grandchildren and…read moretheir parents arrived for move in day. Gale, a lovely voice from RG Smith, called me back and arranged for a new heater to be installed and the old heater to go into retirement the next day! The fellows were efficient and fast. They upgraded the plumbing. A hot shower and several loads of washing later. I am a thankful and happy customer. A tip. Drain your water heater once a year.

Sent a technician out who was in my home for 15 minutes only to tell me my shower door was leaking…read moreand that they don't replace shower doors before leaving. They completed no repairs and performed no diagnostic services. I already knew the shower door was leaking! I just received an invoice for 180$ dollars for a "minimum fee" that was never disclosed beforehand. I didn't sign anything before or after the tech was in my home. This business is predatory and scammy.

A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

Beaver Plumbing is a flat rate shop that charges $30 to come out and evaluate the problem and then…read morea flat rate to fix it. In my case the flat rate was $200. I assumed that if it took them less time than the flat rate accomodated for, that I'd get a lower rate. I was wrong and got charged $200 for a job that took less than an hour. Parts were around $20, so at the going rate for an experienced plumber (~$90/hr) I paid $90 more than I should have. There are probably some circumstances that you get what you pay for, but in most cases you will pay more than you need to. I won't use beaver plumbing in the future.

I have a noise issue with my water softener that was installed by Beaver Plumbing in my newly…read moreconstructed home. I have been trying for months to get the problem resolved by Beaver Plumbing. They sent someone out once to try and fix the problem, but it was fruitless. I have made numerous calls to Beaver Plumbing none of which they even had the decency to return. I finally called the manufacturer of the unit and they were very cooperative in an effort to resolve the issue. They are sending me a replacement part that I hope will settle this matter once and for all. My best advice to anyone considering utilizing the services of Beaver Plumbing is to look elsewhere if you are interested in good customer service.

I called Evergreen a couple of months ago because of a corroded, leaky pipe in the basement. Peter…read morecame by, gave me an estimate that seemed reasonable, and did the work quickly and efficiently. This was no small feat given the weird crawl spaces in my basement, that he had to crawl into in order to replace some pipes. Somehow he was amazingly cheerful about this! Of course, given my 1890 house, fixing that pipe uncovered a clog further along in the pipes that was stopping up my sink. So today James and Mason came out, cleaned it all out, showed me what the pipes look like on their very cool camera device,and now everything works like a charm. I thought the prices were very reasonable, and the estimates accurately reflected the final cost. All along, everyone I dealt with was great, from Marcus on the phone setting up the appointments, to Peter/James/Mason doing the work at the house. They were friendly, professional, explained everything, left everything neat and took care of the small details, and were very nice to and amused by my dog, who was doing his best to "help" their efforts. Haha, "help." Overall, this is now my only go-to place for plumbing/drainage problems - which are likely to be a recurring thing given the age of my house. I forget which other maintenance person recommended them, but I'm glad they did. I've had leaking pipes in the past where the leak was so bad that the water had to be shut entirely off, and the companies I dealt with then could never tell me anything more than "well, we're really busy, we MIGHT be able to get out there next week" etc. It was always nerve-wracking, calling different places to see which ones could come out first. I can't imagine that being an issue with Evergreen, given how prompt they've always been.

Beware and get all pricing prior to scheduling or having work done. I was charged $382 for labor on…read morea 40 minute job for an $18 part. What's worse, is the service tech didn't understand how they did the pricing because "it is all one cost". Had I known I was paying almost $600/hr for service, I would never had agreed to it. I only found out the pricing AFTER it was installed when we asked if it was covered under our warranty, and he talked to a manager. The service tech was excellent, but the transparency of pricing was not. UPDATE: the service manager credited me $182