Dr. Spanel is retiring and is AMAZING but unfortunately the individuals taking over are VERY money…read morefocused. I stood at the hallway door for 15 minutes as I was the first appointment and they didn't let me in until exactly at 7:00 am. My normal dentist (Dr. Spanel) wasn't there due to schedule changes and they never called to let me know, so he didn't do my exam. In addition they have made the following financial changes..... 1. Charging a credit card processing fee of 3% 2. Requiring you to pay upfront to even schedule the appointment for the work you haven't even gotten done instead of paying on the day you get work done. 3. Have you sign a contract to allowing them to Charge a fee if you don't cancel within a timeframe. ( I've not experienced this but would hope there is some leniency) Either way is very off-putting. 4. They actually have a virtual assistant that answers the phone?!?! Just confirms the lack of interest they have in actually being personable. It's transitional care for financial gain and not focused on the client anymore which is too bad because it was an amazing place.

After 20 years of being cared for at Regency Dental, I was told they wouldn't treat me unless/until…read moreI filled out their new mandatory MyChart app. Just Google "MyChart data breach" and you'll understand why I didn't want to make my medical and billing information public. I found out that Dr. Spanel has sold the practice to a private equity group and he's now working there as an independent contractor. The new owners told the office staff to turn away anybody who wouldn't immediately fill out the MyChart stuff. I was still standing at the front counter discussing the situation when everybody just walked away and left me standing there. I'm glad Dr. Spanel is lining up his retirement, he's a great dentist. The new owners can go pound sand with their demands. Creighton University fills Omaha with batches of new dentists every year, and I am currently shopping for a new dentist.

I have lots of anxiety around the dentist and Colleen and Dr Gray and the entire staff at Cityview…read moreDental made me feel comfortable and at ease from the moment I stepped through the door. in fact, after my initial appointment I found myself feeling excited for my next visit. I'm so grateful to have found a team that is caring, patient, and work with integrity. I love it here!

i highly recommended this dental office! Their front desk staff are very kind. My hygienist was…read morevery thorough and did a great cleaning. Dr. Grey is comforting and has a great personality. I have referred friends and family to their office.

Let me start off by saying the dentist and his assistant are amazing!! The front desk staff more…read morespecifically the older white lady with glasses and the middle age white lady who dresses like and 80's aerobics instructor who think nicotine and thc are the same need training. The senior citizen is rude and not helpful nor friendly!!!!

Staff and dental assistants are extremely rude especially the one girl who looks like she's only…read morethere to pay for her butt lifts.. The oral surgeon speaks to you like you're beneath them and as if you don't know a damn thing about your own body Blew two of my veins trying to insert an IV even though I directly told them twice where to put it. Once they perform work for you, they aren't willing to adequately repair or fix what they mess up in a timely manner. The quality of care is extremely poor. They will not make sure you are fully numb or medicated while doing work, when you tell them you can feel it. They tell you to suck it up and deal with it. Due to their mess ups, it gave me a massive infection in my mouth. They also, do not inform you if they screw something up, or have to add additional treatments to your dental bill for the extra work they had to do due to them not being careful. Would NEVER recommend this business to anyone. Bunch of crooks and snooty ass, petty people.

I came to Yelp because someone told me that Dr. Dilorenzo had a bad review, I thought it was Yelp…read more Anyway, I wanted to come here and tell you that this guy is the best dentist I've ever had. I'm very queazy about going to the dentist to start with. He's clearly on top of his game and has a calming personality. I had veneers put on my front teeth and there was a decent amount of drilling/grinding before that could happen. I've never been able to get through this without discomfort but feeling that you're with a knowledgeable dentist who genuinely is concerned about how you feel is very helpful. The man is a gentleman and he also happens to teach at the dental school. He fixed my teeth and if I didn't know better I would think they are my real teeth. Both from the feel on the inside and how they look. I'm just recently in town from New York, and the prices here are almost half of what they'd charge there and I think I have a better dentist than I could find there. So, High marks all around.

My new dentist! Friendly front desk, thorough cleaning and worked well with my insurance. I…read moreespecially appreciated the blanket (I'm usually cold!) and sunglasses during treatment. Convenient location with parking next to the building.

Thank you Lindsey..teeth cleaning was quick and efficient ..very nice visit ..I felt very…read morecomfortable. Dr. Andersen came in to say "Hello" and his warm and welcoming nature made me feel at ease.. Thank you to your staff for the kindness and the smiles when checking in.

I have been going here for years for general dentistry and specialties. The front desk folks are…read moregreat about greetings and getting down to business. The hygienists I have are professional to the core and I can actually relax in the chair a bit because I know I won't have pain. The dentists know their stuff and are good at educating patients about healthy teeth and related health matters. I recommend!

All staff are awesome!!!…read more Don't enjoy going to the dentist but Dr McNally is an Excellent Dentist that shows his patients compassion.

For the girl who answered the phone Wednesday and said there were 3 Prosthodontists in Nebraska…read more I'm a disabled vet widow who went through everything to obtain Delta Premium Dental that would help me finance the repair of a (VA installed quad zygomatic implant.) One implant failed and 1 bar removed. So in December 2022 when 2 abutments, bar, screw and crown fell out Christmas Eve, I needed help. I found none. VA isn't required to replace the failure and apparently cannot give me advice or suggestions either. Blindly In 2023, $6k to a dental team confident in their abilities to line up and secure my bar, abutments, crowns and screws for my prosthetic. Above his pay grade he stated after he failed to install the screws, he said go to the staff that was familiar with my situation. At the VA, I spoke to my surgeon and reluctant staff tightened 2 screws without being able to speak to my Dentist. My surgeon wanted me to consult with this Dentist so we could plan how to get the 4th implant and new prosthetic started.. In Millard's web page did I find Prosthodontists. I didnt see that they didn't take Delta Insurance. You stated only the Dentists do. Why have a procedure done when you cant get repairs, advice, or insurance? All I wanted was some helpful advice in what to do. You gave a name in Lincoln or I could make a appointment and pay $165.00 to see a dentist in your team. You shut the door in my face with the least amount of effort.Really, how hard is it to leave a message for Dr. Sheridan? Should I have mailed him a letter? The worst he could say is no and most likely you would wait for me to all back. I'll never know. I'll call the surgeon and relay I couldn't afford to pay for 2 insurance plans plus my Medicare/Dental insurance premium along with payments to a Care Credit for dental to have my zygomatic implants repaired or replaced along with a new prosthetic. I have loose hardware that hurts in my face and can do nothing. Emotionally and physically drained I now have no solutions, and bitter to a girl that lacks the skills a patient needs when they are in distress.

Everyone I dealt with from walking in the door until I left was so kind. They take time to get to…read moreknow patients and provide great care! So glad they were recommended to me!

This office is conveniently located off Broadway in Council Bluffs. Plenty of outdoor parking and…read moreeasy access into the office. Always pleasantly greeted in appointments seem to stay right on target- No exceptionally long waits! The dental care here is outstanding. From tooth cleaning to more complicated issues they are always able help or get you to the right person who will. Dr. Jackson has been super and even took calls on the weekend when I had an issue to offer guidance on next steps. I also love the fact that there never seems to be any complicated insurance issues. The admin team here is on top of paperwork and there's no surprises. Highly recommend this office and practice for any dental care. They are currently taking on new clients.

I've been going to Apple Family Dental for years. I have always received excellent care. Dr…read more Strawhecker is my dentist and I can always count on him for an honest evaluation of my dental needs. I highly recommend Apple Family Dental.

I thought I liked these guys for my first appointment but it went downhill FAST. They kept having…read moreme come back for frivolous things or because they forgot to do something. I've wasted so much money here DO NOT MAKE THE SAME MISTAKE. Most recently, I came in for a teeth whitening. First, they didn't do the trays right, so I had to come back in so they could redo them. Then, they gave me the wrong amount of whitening stuff so I had to go back AGAIN. They wouldn't admit their mistake and threatened to charge me another $400 if i didn't come back to pick up my trays (?!?). I will be cancelling my next appointment there. Spare yourself the time and money and just don't go here.