I have been a repeat customer at this location for my business. I just dropped off an order of…read morehats, coats, and sweatshirts to be embroidered. I have had these same items embroidered in the past without issues. This time around they placed the logo and name on different sides of the various items. They never said that they would have to do this, and there was no communication from them what so ever. When I noticed that they misplaced the logo and name on my coats and brought them back to the store, the gentleman behind the counter who took my order said he had no notes on the order regarding placement, and that he could offer a refund for these misprints but had to go get his manager George. When George came, he stated that this is why he does not want to let people bring their own items in to be embroidered, because they are too picky. I am not being picky, i just expected uniformity. This was not an issue on previous orders, but now it was. George did not offer anything to resolve this for me. Being a repeat customer, and having just ordered 500 dollars of embroidery, I would have been happy with them simply crediting me for the items that were mis-embroidered, like the one gentleman offered to do. I was going to be ordering dozens of t-shirts from them for the warmer months, but i will no longer being using them. They were rude and acted like i created the problem, when they simply messed up. Everyone messes things up sometimes, but when you do you have to be accountable for it, and most businesses try to keep their clients happy. They do not communicate at all, and never even let you know when your order is ready for pickup, but they have no problem blasting your email with junk. I would not recommend them to anyone, especially a smaller company or individual. They do not care about their clients. If you are somebody that is looking for printing, marketing, or embroidery services, look elsewhere. You will be much happier, and you will get what you actually pay for. Zero stars.

Very professional and attentive service. George was great with a logo I was having imprinted on an…read moreitem. We weren't sure if the article could take the heat of the iron so I left him one of the items for a test run that was successful. We also had to rework my logo so it could fit and George offered great ideas and modified the logo so it would fit on the items and look it's best. Turnaround time was much faster than I expected and the price was a great value. Thanks George for making my daughters wedding Welcome bags look great!

This place is amazing! They did my hoodies,shirts ,hats ECT respectful if you have any questions or…read moreconcerns they are with you in love this place

The DeZine Team has created t-shirts and biking jerseys for my sisters and I over the past 20…read moreyears. We ride in the PMC bike ride raising money for cancer research in honor of our mother. We call ourselves Team Ellen's Angels! Steph has made some great designs for us over the years and made our special 20th jersey this year.

James was very helpful and professional. I went to Castle Printing because they were the only ones…read morewho could print on vellum for the cover of my wedding invitations. I ended up getting their whole package because the staff are very courteous and eager to bring you quality service. The invitations are beautiful, and the price was very affordable.

I decided to come here to see how their services worked, and oh boy was I disappointed. First of…read moreall I had to call them about two times to see if my art work was done yet. The first time it wasn't in the system, and the second time they told me that the bigger pieces had to dry, which I understood so I came in later that day. But, when I got home and really looked at my pieces, I saw that some parts of the art work was cut off, and I'm not talking about corners here. I'm talking about words and important elements of the piece where cut of. Also, some of the font was slightly pixelated if I looked at it closely. And finally, some of my art pieces came back looking either very saturated, slightly muggy looking, or kind of blurry. I wouldn't recommend going here, they charge a pretty high price for doing a terrible job. On another note, when I called them to complain and have my art redone, the person who I talked on the phone with told me that the one who originally printed my stuff should be the one I should talk to. I didn't bother calling back, used the pieces that where good in my portfolio, and took my business elsewhere.

Update. Despite…read morechanging my work of place two times since I wrote the original review I still use PsPrint for printing, and I am satisfied with their service every time. Unfortunately my current employer uses more local print services so I don't get to throw as much business their way as I used to. Should I need a printing company in the future I won't hesitate to reach out to PsPrint for personal and professional needs.

Absolutely the best service on printing I've ever had. We had to make many changes to a large order…read moreof booklets, and all the customer service personnel I spoke with were all super understanding and offered the best help and clarification time after time. My proofs were printed wrong twice, however, Chris from Customer Service helped me get timely electronic proofs on the phone so I don't miss my printing deadline even though it wasn't necessarily their procedure. The products came out great, and the pick up location opened late, which was really helpful for us as we had to travel up from another state after work on a Friday. Their website maintenance definitely needs some help as sometimes things do not update as fast as the changes that are made, and the display of bills may not be the same as your bill if you had any billing adjustments. Customer service can help adjust everything if needed. They frequently offer deals and discounts online too, just another +. Definitely would do business with PsPrint again!

Simplified the process, great customer service and learned our shipping/labeling system to provide…read moresolutions for our previous vendor problems. Needed them to identify the exact labels and packaging, plus created the design to include our branding. Also used them for various signage jobs for our locations.

Has been my go-to resource for various custom label & packaging needs for 3+ years. Appreciate…read morehaving them do all the work

I have had two vehicles lettered by them and I couldn't be happier with the experience. Mike and…read morethe entire team are knowledgeable, detailed and follow through on their promises. In my business anything I can do to help set myself apart from the competition is important, and my vehicle is now a professional representation of my company. I often get compliments from my clients regarding my vehicles. The price was reasonable, the process was easy and I will be a customer for life.

My company has used Signarama for many projects, including outdoor address monuments and inside…read moresignage and directories. Each projects has been very successful. They are very easy to work with and very responsive to inquiries. Everyone over there is very friendly and I would definitely recommend them for any project.

Delay after deiay and then they did not follow instructions…read more Substitutions were made without telling me.

Just got a hoodie embroidered with a special logo and I'm honestly obsessed The quality came out…read moreAMAZING... clean stitching, perfect detail, and exactly how I envisioned it. Super professional team, great communication, and they finished everything so fast. If you need custom embroidery done right, this is the place to go. Highly recommend!

Family owned business...they are super nice and easy to work with! Best local printing company in…read moreNJ!

Susan and the team at Chatham Print and Design were a great help in designing our banner. Very…read moreefficient - a great value for the price.