Worst service ever. Slowest place ever. Awful staff. Went…read morethere this morning for a timed glucose test and was told to sit and wait. well after 24 minutes after I was due to have my blood drawn I finally asked if I could just get another drink since I am late. She told me just to have a seat. I could not wait any longer. I highly advise you go elsewhere.

I was sent here by a Dr for some labs and was really disappointed by not only the lack of…read moreprofessionalism of the staff (ignoring me while I was at the counter - I was the only person there at the time, hearing them gossip about other coworkers who weren't there - all in all, I could tell I was a bother), but the actual procedure itself. Once I had my blood drawn, I immediately felt a burning sensation and pain (I've had a fair share of labs and consider myself to have a fairly high tolerance for pain), but now here I am 9 days later still with bruising (it looked a lot worse than this pic) and other professionals who have seen it now say she blew my vein. I wouldn't recommend this place at all. You will not only be a complete inconvenience to the staff who would rather be gossiping, but you will be putting your health in the hands of non-trained professionals who clearly couldn't care less.

Located in a corner of the strip mall, this was the assigned lab for my fingerprinting. I scheduled…read morean appointment and went in. Sam greeted me, explained the entire process clearly, and went over the documents I would need afterward. He was friendly, professional, and efficient. The process was smooth and timely. I was in and out within 5 minutes, which was super convenient. Shared parking with other stores, which was easy to navigate. Highly recommend this place and will definitely come back for future needs. Thank you, Sam and the team!

Very fast service, friendly and professional. This was actually my second time utilizing services…read moreat this location. This time I got to meet the owner he was really knowledgeable and customer service was top tier. I recommend the Plymouth location hands down

First time here at this facility and WOW! St Joseph Mercy Breast Care, 990 W Ann Arbor Trail,…read more # 301, Plymouth, MI 48170 Phone: (734) 414-1080. I was so nervous about going because of bad experiences at other locations. I had a digital breast cancer screening done at this location and I was pleasantly surprised at the professionalism form the staff. Starting with Kimberly who was at the desk helping me check in. The area is small and not to busy. As soon as I completed a questionnaire on a tablet, I went to the dressing room and changed into a gown which ties closed. The changing room/booth is small with a cloth curtain to pull close. When I was done, I went to a waiting area where they offered water & coffee. I didn't wait long, and the technician called me back. Take you purse with you at this time as there is not a place to secure it. The technician went over the questions with me from the questioner I completed earlier. She explained everything she was doing and why. Very efficient and quickly done. She will ask you to hold you breath for a few seconds for each picture. I was exposed when she had to place the breast on the table, but you still had the gown cover you on the other side for this view. The next 2 photos you must take your arm out as they try and get as much as the armpit as they can in the photo as you are exposed again, but you are still covered on the other side. Then you switch sides and do it again. A total of 4 pictures were taken and maybe 15 minutes at the most for the imaging part. I was definitely more relaxed in a small setting like this and my anxiety was lowered. Thank you for a great patient experience!

The staff here is not the best. I was here nearly an hour. I walked in & was the only person…read morewaiting. Came to get labs and they didn't acknowledge the sign in sheet until there were 4 additional families that walked in and people had no where to sit. They hurriedly bulk collected all our lab orders. Then they got my lab order mixed up with a different person and told me to go to the imaging side and that I was in the wrong place. I was tired of waiting so I asked for my lab order back to go somewhere else. They told me I didn't give them a lab order and I had to go back and forth a bit of how I did give it to them. They finally realized and called me to the back to draw my blood. It was a very long wait and quite some disorganization for something that usually doesn't take long. The staff member who drew my blood did a good job overall.

Terrible service. Staff members lied to me about hours of operation and refused to accept my lab…read moretest. They said they stop testing for H. Pylori after 12pm but they actually close at 2pm. I waited in the lobby for 30 minutes with them knowing! What a shame. I'm done with Beaumont!

I fell while walking my dog last night. Arrived at 750 pm with a large gash on my chin. They…read morehappily let me in and immediately took me into the exam room. Mind you I was bleeding and dripping on the floor. ( I'm so sorry) The very kind lady that was treating me carefully numbed the area always asking if I could feel it. I ended up with 9 stitches. This is the second time I have come here over the years. First was a broken leg caused at work. Both times the staff has been amazing. Thank you all very much!!

Quick check in got seen and out within 20 minutes. I highly…read morerecommend coming here. Happy I came

The staff at the SJMHS were wonderful. My daughter and I were in to get blood work and we were…read moregreeted at the door by a very friendly girl- took a second- got our place number went to sit down but got called to the booth right away. Booth attendant was awesome- friendly- I could tell she was smiling even with a mask on! Sat down for about 10 minutes- got blood drawn and out of there. They were very well staffed and able to handle the continuous flow of people coming in! Thank you St Joes!

Always a long wait just to get to registration. I need my blood drawn often and it has never been a…read morequick drop in and go. Bring plenty of things to do. Get there when they open or you will be waiting. Staff is pleasant but they need to rethink the check in process and the wait.

Honestly the ratings made me a little nervous... NOT GONNA EVEN LIE!…read more Since i had to use Quest Diagnostics to make my job request smoother because if i had use my primary doctor, then i would've had to do a lot of paperwork. So reading the reviews and ratings - i was shocked that everything went so well. Let me give you a walk through... - my appointment was at 11am - i arrived at 10:30am - checked-in on their kiosk (need to have driver license/insurance handed) - people were checked on every time they let someone go to see if anyone need help - at 11:02am - called in the back - at 11:10am - i was all done. Boom that fast - the ladies were so nice and friendly; the person that was assisting me i called "DRILL SEGRENT" because had every steps down pack. I was kinda nervous because i didn't want to mess up her flow - i'm also a person who doesn't like needles, so i glad she didn't count down - YOU COULD TELL SHE KNEW WHAT SHE WAS DOING! (Periodt!) If i had to come back - i'll definitely come here. Side note - this place was clean clean.

The only reason they are getting a 4 start review is Lashawn. My experience trying to get in…read morecontact with someone was the worst. The agent on the phone was rude and put me on hold indefinitely once and then intentionally connected be to a non functional line the second. Lashawn was absolutely gentle and caring. She attended to me promptly and my experience was turned around solely because of her. She is gentle and absolutely amazing at her job! I would give her a mil stars if I could

Hospital itself seems OK but don't take anything near that you don't want to loseread more

Went in for a venous duplex & an echo doppler (I know, right!?). I was 15 minutes late, but they…read moregot me right in for the duplex. Unfortunately I had neglected to schedule the doppler, but they took me anyway and got it all done in one visit. The technicians were thoroughly professional and pleasant and clearly explained the procedures. I was finished and on my way out of there in no time!