Competent, communicative, accommodating and compassionate was my experience at Sacramento Memorial…read moreLawn. I dealt with Jarusha there.

Our family member passed on April 9, 2025 and had adamantly communicated to us ten (10) years ago…read morethat his funeral package expenses are all paid in full! He was of sound mind and very proud that we would not have to worry about anything financially! I called three years ago and spoke to "Clarence" who was in charge of the funeral side and told me that everything was paid for in advance and that there would be no costs. He pulled the paperwork and I emailed mine to him and he said yes! After setting up an appointment a week after he passed and with our paperwork in hand, they began to tell us that the only thing that was paid for was "the plot" only??? Nothing else is paid for??? Our Fred was a very smart man and retired from the State of California after 45 years as a IT guy. He retired after working at the California State Lottery Commission! He would never just take to drive to South Sacramento when he lived in Citrus Heights and just pay for a plot with nothing else paid for!! He did not want that burden put on us financially and he said so 10 years ago and again 3 years ago!!! As his family, we never understood why he choose this funeral home and cemetery to be buried at, when no one in our family ever lived in South Sacramento, unless he responded to some sort of "ad" they sent out in 2001 as a way to gain business. The place was old, dark, run down, not kept up and smelled of urine. We looked at the paperwork in the office and it says no casket?? We were shocked and didn't know what was going on here. So, we looked at each other knew it must of meant that he was being cremated?? Wrong... The paperwork is not right? Something is not right! He was more than likely "mislead" and told something else otherwise. This smells like "fraud" here. He took care of all of this and signed this prepaid contract on 7/16/2001, and put money down on his prepaid contract and made 72 payments of $76.00 taken directly out of his bank account!!! I just read some complaints on here where inexperienced employees did not have the right amounts on paperwork and some paperwork was missing!! In the meeting, they were trying to shove a expensive price list in our face so they could take even more money on top of what he paid. Something is not right here and again, it smells like "fraud" and trying to mislead customers. PLEASE BE AWARE AND DO NOT DO BUSINESS WITH THEM!! RUN AS FAST AS YOU CAN! DO NOT PREPAID ANY FUNERAL SERVICES WITH THEM! We left very upset and felt bad that they mislead him and took his money. Again, he would never just purchase a "plot" only and nothing else. Who does that? You have to put the remains somewhere before a burial, and he would not do that!! We told them that he was mislead and got up and walked up before they tried for the "second" time to shove a expensive price list in our face!! I told them I would be contacting our Attorney and Law Firm to obtain back the monies he paid by having them to buy back his plot for the price he paid for it. This is the right thing to do.The funeral counselor that gets paid via commissions only, said that the plot was now worth $18,000. We only want the price of the money he paid in July 2001. I am filing a complaint with the "Funeral Consumers Alliance" and the "Cementery and Funeral Bureau" here in California. I decided to write this on Yelp so this doesn't happen to anyone else. This is heartbreaking, because anytime you purchase funeral packages or families trying to make arrangements, etc. is a very emotional and sad time. And, this is one where he was taken advantage of. How many more families of the Sacramento community has this happened to from Sacramento Memorial Lawn and not reported. Some of the written comments on here have gone through poor experiences at such a stressful and emotional time. We ended up finding a wonderful funeral home/chapel In Roseville where we live, who has been family owned since 1954, before we even left SML's parking lot. We were a little stressed after all of that. They took us in like we were part of the family and the Manager greeted us with empathy and kindness of what we had just gone through with SML. She sat down with us to support us and help us to set up getting the cremation taken care of and his body transported from Mercy Hospital to their crematory. She went over every detail of the prices, we paid for everything, signed the paperwork and were on our way. This gave us so much peace and we were grateful at the way things turned out for us.

This funeral home was Godsent for my mother's cremation. The process was both seamless and…read moreaffordable. Dylan and Gary were sincere and genuine with every interaction i had with either one of them, they were personable and gave great attention to detail. They communicate well the timeline for what was expected and ensured i had the remains in time for her service. The services were affordable and they did up charge anything unnecessary. 10/10 experience.

They were very helpful in this difficult time. They answered all questions and made this process…read moredoable. I'm so glad I decided to go here with my GMA. It did take exactly one month to get her back but communication was great the whole time. We even asked for fingerprints so we could make a necklace and they took care of that for us. It was much easier then I thought it was going to be so thank you to all at Evergreen that helped me in this difficult time.

From start to finish, our experience with Aubree was nothing short of exceptional. During one of…read morethe most painful and overwhelming times in our lives, she brought a sense of calm, clarity, and genuine compassion that made all the difference. She took the time to explain everything thoroughly, answered every question with patience, and guided us through each step with professionalism and kindness. She never pressured us into anything we didn't want, and instead focused on honoring our family's wishes with integrity and respect. Her efficiency and organization helped everything run smoothly, which lifted a tremendous weight off our shoulders. What truly sets her apart is that her support didn't end after the service. She has continued to be responsive, helpful, and present for our family even afterward. That level of care is rare, and it meant more than she probably realizes. We are incredibly grateful to her and cannot recommend her highly enough. She is not only excellent at her profession, but she is also a genuinely wonderful human being who brings comfort and dignity to families when they need it most. Special thank you to Aubree and her assistant for going above and beyond handling every single last thing for us.

It's a mortuary what can you expect and it's really not somewhere anyone wants to be but life is…read morewhat it is. If you find yourself needing these services in the Sacramento area these is a fairly easy place to locate. A big parking lot which nice facilities The service I attended was very well set up and the seating was a good size even though we had the overflow guest in the hallways. Nice quiet areas located in separate parts of the building which was nice. The restrooms were really clean and fresh this really helps Thank you

I sadly had to lay my son to rest exactly 4 years ago today. In the four years, my time coming to…read moreSt. Mary's has been so traumatizing. I have bought things for the grave had them ripped out and thrown into the trash. I've followed a guidelines. I even used to drive and pick up things the day before cleanup mind you clean up still didn't clean the area. Well enough I would have to weed eat and do everything else around the grave. My son's headstone was put in crooked. I feel a little weary about the fact that as I see other graves going in, I am not sure how the three spots I bought next to my son would still be there for me too be buried there. One of the things I will never forget is it was during Covid when my son passed away I was unable to see him, so I told the management that I wanted to see my son before they lay him to rest, the amount of time the gentleman spent trying to talk me out of it is unreal! He made it sound like my son would look horrific and tried to scare me as how I feel. When I see. my son, it only seemed as though he was sleeping. Why scare a mom Another thing that stood out to me is communication. I feel like in the beginning you're grieving so much that the last thing you want to do is complain and they take advantage of that. The cost of the funeral we stopped counting after 20,000. We wanted to pick the most beautiful area of the whole place and unfortunately feel like because it's one of the places that they drive by the most. It is the one place that they decide they don't want anything around the grave at all. I asked for them to contact me when they were putting the headstone in. It would've been one thing if they told me they could not however they told me they would and they promised me. I only knew about them putting it in because another parent who lost her child text me that it was getting ready to be put in. I was able to bring a bag and asked the gentleman for some of the dirt that he was digging up. More than anything it's the lying. It's the changing of rules just everything changed immediately one week after deciding to bury him there. I wanted two flower pot things. They said yes butt one day said "we stopped doing that" I can handle things as long as you're honest with me! Management has not been honest with me from the gate. It is very expensive. If you are planning to bury somebody here, please don't buy the headstone through them you can save a lot of money going elsewhere. I would put in writing the things you're asking for unless they say yes to because unfortunately I don't know what else you could do to be sure that that happens. I have tried to get a hold of management before and only had the girls at the front to talk to, which is very upsetting because I don't wanna be upset with somebody that has nothing to do with whatever is going on at the grave it's unfair to them as employees. This entire process has been so traumatic and traumatizing on top of me losing my only child. My son was 24 years old my best friend and they have made the entire process that much harder I have been with other people to other graves and other lawns, and even around Christmas time the way they can put a Christmas tree up and decorate and stuff. It's just more homely and feels more amazing. I have so much more to say and I will update this when I get a chance. Including photos from my Facebook review if not allowed admin let me know thank you.

I've used Yelp for several years without making an account by simply just reading reviews. I think…read morethe fact that I finally decided to make one just to write this review is telling of how disappointed and frustrated I am. I do want to preface that all of the staff I've worked and interacted with are all very nice and kind. But that doesn't mean they are good at what they do. I've been extremely upset with the amount of miscommunication and unprofessionalism regarding my mom's funeral services, which literally just happened yesterday and the day before. No one notified me or made sure I knew what to bring and what to prepare for her funeral. I felt like they just assumed I knew everything. They also had no idea where my mom's clothing was for a moment, even though they were dropped off at the front desk and was signed off. Another instance was when we arrived to the cemetery for committal, one of my family members asked one of the staff there if the burial site we were next to was for my mom. They said yes, even though it was for someone else. Do you guys talk to each other and even know what's happening? I also got an absolute earful about what I should do during the procession for what felt like 5-10 minutes straight by one of the funeral directors. Like dude I just lost my mom while 23 years old, and you're talking to me like you're my football coach? I would've loved a more concise explanation of what to expect and what to do instead of a long-winded one. It even could've been an email or a printed paper with instructions and I would be fine. There were also issues with my mom's death certificate being cleared and approved, which I understand and acknowledge that it was an issue with the county and not the funeral center themselves. My family and I were waiting for almost three hours before my mom was finally buried, and after 2 1/2 hours, they finally decided to provide us with a tent and a bucket of ice for our waters as my family and I were out in the sun the entire time with no tent or shade. I appreciate their efforts to address the issues at hand, but I did not appreciate how slow they were. I think the absolute kicker is how they left my mom's flowers after the committal, as seen in the photos provided. I don't think it takes that much effort to make flowers look nice and presentable, and it definitely would not have killed them to take the flowers off of the stands and put them in the empty vases. I hope they improve and do better for other families, but by looking at the amount of previous reviews and when they were written, it seems like that will not be happening for a while.

Flowers turned out beautifully. They were able to accommodate a couple special requests of size and…read morecolor. The price and quality were great. Thank you!

The flowers I ordered and what was sent for my uncle's funeral were two different things. I was out…read moreof the country so I phoned in the order. My cousins sent me a pic and video of the arrangement and it was horrible, like a child arranged it. It's so disappointing not to be present at the funeral and then to see how terrible the standing floral arrangement they did really made it so much worse. Don't use this place, it's not good. No accountability either, just excuses. Not dependable!

We went to a memorial service today and the microphone sound system was horrible. Our Friends and…read moreFamily sat in the middle row and couldn't hear. We sat in the last row and really couldn't hear. I motioned to the worker to turn up the sound. It was turned up and it was fine and then it was turned down. I understand it could be the speakers fault as well but may be the workers should've gone up to the podium and let them know to speak right into the microphone. The service was an hour and a half of silence as far as we could tell. The workers seem to not have anything under control as 99.9% of memorial services we have attended that has the last row exiting first.

I worked with Shelbi Franz at Nauman A. & Son when my mom passed away in Nov. 2023. It was a…read moredifficult time to manage all the details, but my experience was very positive because of Shelbi. She is thoughtful, thorough, knowledgeable, and kind. Working with her was easy and she was responsive, respectful, and efficient. She answered all my questions and provided reassurance I needed. I highly recommend Harry A. Nauman & Son and working with Shelbi.

Miss Pat has cared for several family members over the years with kindness, sensitivity and…read moreprofessionalism.

What a horrible experience! If I can give this place zero stars, I would. First interaction with…read moreMrs. Pat was horrible and very unprofessional. The tone in her voice, the attitude when you ask questions!!! At a time in people's life that is the worst.. no compassion for others! This was the worst experience trying to make arrangements never had this experience before! People, please be aware when trying to put any loved ones to rest. This is definitely not the place! Mrs. Pat's unprofessional behavior and lack of compassion for others!

I went here one morning to take photographs. I don't know anyone buried here and I don't know even…read moreanyone working here. But it was pretty interesting and I thought that it would be cool to take photos of the main building. I didn't even know this is a Jewish cemetery. Outside briefly it just says Home of Peace but as you get closer you'll notice it's a Jewish cemetery. I've seen elderly people walking through to enjoy their morning walks. I tried to find a person in the main building to ask more about historical information but no one was there. I suggest you call if you plan on wanting to talk to someone. Beautiful and clean landscaping.

My ancestors are buried here. The place is kept immaculately clean and lovely. The director does an…read moreincredible job and is very friendly and compassionate, extremely helpful! Such a peaceful spot.

This review is a little over do but I felt the need to share my experience here at this funeral…read morehome. My mom passed away Jan 3rd and this is where she had my grandpa's funeral and many years ago my grandmother's funeral was held here so me and my 3 brothers decided to have my mom's here. We had Jessicah Shoemaker as our funeral director. We read reviews after we had arranged to meet with her and decided we would have our own experience with this funeral home hoping all would turn out fine. After meeting her she seemed fine and trustworthy. We took care of picking everything we needed to for my mom's funeral. As time went by we would reach out to her a few times with no response so I did have to talk to someone higher than her by the name of Scott who got things rolling for me. Day of funeral 1st Wen me and my siblings got there we wanted to set up the decorations we had to make things look nice before anyone came in and have a moment together unfortunately a group of family got in while we were setting up. So I let the lady that was apart of st.marys know if we could lock the doors before anyone else got in. Then another person came in and the lady apologized for it and said shed lock the door. Eventually we had to unlock the door because people were trying to get in at the other end (This happened because we were unaware we could ask to have a moment alone with our mom before people arrived) this is a moment me and my siblings will never get back. 2nd Jessicah was no where to be found until 30min before the funeral started and that was Wen she let me know they been having issues with their microphone and that it wasn't working. (It would of been nice to be made aware of this in advance so I could bring my own speaking and microphone) she did offer their speaker and microphone which they rolled out and set up for us again during the viewing of the body minutes before the funeral started. Unfortunately the speaker wasnt loud enough. No one could hear in the back of the hall. Horrible 3rd. Wen it was time for the slide show we made it wasnt playing so I went to the back to see wat the malfunction was and it started to play but there was hardly any sound. I asked them to make it louder because we could barley hear it while sitting in the front row it literally was like someone was whispering because the sound wasn't working and Jessicah said thats all it could go. My niece had to use her phone to play the songs so we could hear the music that was attached to the slide show. I asked Jessicah who would I talk to regarding all this and she said all of wat? I had to explain all these mess ups and she said it would be Scott. Me and my older brother were stressed out at my mom's funeral unable to mourn and sit like we should have been able to. I was very dissatisfied with the way all this went down. I had a meeting with Scott who then basically told me he was sorry but sounds like there was an issue with the sound system that day and that we should of let Jessicah know we wanted a moment with our mom wen we were planning her funeral(Which we've never done this before so we wouldnt of known. I feel like the director should ask us if wed like a moment on that day before allowing everyone in) but thats pretty much it. He made excuses for Jessicah and her role and I felt he down played the way things went. He even told me that He'd probably be like me a perfectionist running around taking care of things instead of being like his sister and sitting and letting things just roll and not care if they weren't going right. We paid 10,000 to lay my mom to rest. This was a special day that we just wanted to go right. Its sad that there was nothing that could be done even after telling him all my concerns. I felt the fact that the sound system wasn't working was a good reason to deduct some of the cost because its apart of wat we paid for. Just wanted to share my experience with this place. If u decided to still use them just make sure u keep a close eye on everything and ask questions. Make sure their sound system is running correctly and let them know if u want an alone moment with ur loved one while planning the funeral.

Our family used of George L. Klumpp Chapel of Flowers earlier this week for my dad's funeral and…read morethe assistance we received from Marsha and the rest of the team was amazing. Marsha guided us through the process from the beginning to the end with patience and understanding at a difficult time. She made herself readily available to answer all of our questions and responded promptly if she was unavailable at the time. Seeing her there on the day of the funeral had such a calming effect on us. I am so glad we were able to work with Marsha and the friendly staff at the funeral home as well as at the cemetery.

I hate the circumstances they I interact with this business but I love the people and how they…read moreserve those in grief. I work at Antioch Progressive Church as a staff member and we work with all types of funeral service providers. This team is one of the best when life has handed you its worst. I save my five-star reviews for the best of the best. I promise that if you work with them, you won't be disappointed.

Wish i would have read the recent reviews before using this company for my little brothers funeral…read more It is very clear the service has declined over the years and this is not the trusted company it once was. Jautune over promised and under performed was inconsiderate and more concerned with her own issues than with fufilling the obligations she agreed to. Beleive it or not when flowers were scheduled to be delivered she stated she had a health appointment she couldn't miss had the nerve to say "it's life or death and if I die I guess nobody would care" how cold to bring up your hypothetical possible death when we're actually burying my brother. I had to threaten to wait in the parking lot in order to get her agree to stay for 1 extra hour. But get this she failed to communicate that the florists already contacted her. Not only is she horrible at her job but really bad with communication. She said she would call us with updates but never did we always had to call her They refused to even sit people, didn't play the music on time had to be constantly reminded of the transitions did not provide a book for signatures and did not provide parking for the pastor...Overall this was bare minimum services provided by lazy staff who didn't even want to be bothered Jautune had the nerve to say her staff don't like working Saturday's!!! Can you believe that ? Well how can you prepare for a Sunday funeral if nobody is willing to work Saturday's and better question how is that even my business nonetheless my concern during the grieving process. People left cards and flowers that were given to our family. She lied and said they were in the package but at this point I feel the sympathy cards were stolen. She has no idea what happened to cards that were put in her possession. She didn't tell us anything about the ashes, didn't inform us the death certificate came in just a very lazy manager. This company needs to seek a better staff or they will be going out of businesss. You can't continue to provide subapar service on the hope your prior history of good service will keep you afloat. If you loss someone and you actually love and care about them do not take them here! Take them anywhere else you can find..