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    Alpha Monument

    3.4 (5 reviews)
    Open 9:00 am - 5:00 pm

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    Sacramento Memorial Lawn

    Sacramento Memorial Lawn

    3.9
    (36 reviews)

    Competent, communicative, accommodating and compassionate was my experience at Sacramento Memorial…read moreLawn. I dealt with Jarusha there.

    Our family member passed on April 9, 2025 and had adamantly communicated to us ten (10) years ago…read morethat his funeral package expenses are all paid in full! He was of sound mind and very proud that we would not have to worry about anything financially! I called three years ago and spoke to "Clarence" who was in charge of the funeral side and told me that everything was paid for in advance and that there would be no costs. He pulled the paperwork and I emailed mine to him and he said yes! After setting up an appointment a week after he passed and with our paperwork in hand, they began to tell us that the only thing that was paid for was "the plot" only??? Nothing else is paid for??? Our Fred was a very smart man and retired from the State of California after 45 years as a IT guy. He retired after working at the California State Lottery Commission! He would never just take to drive to South Sacramento when he lived in Citrus Heights and just pay for a plot with nothing else paid for!! He did not want that burden put on us financially and he said so 10 years ago and again 3 years ago!!! As his family, we never understood why he choose this funeral home and cemetery to be buried at, when no one in our family ever lived in South Sacramento, unless he responded to some sort of "ad" they sent out in 2001 as a way to gain business. The place was old, dark, run down, not kept up and smelled of urine. We looked at the paperwork in the office and it says no casket?? We were shocked and didn't know what was going on here. So, we looked at each other knew it must of meant that he was being cremated?? Wrong... The paperwork is not right? Something is not right! He was more than likely "mislead" and told something else otherwise. This smells like "fraud" here. He took care of all of this and signed this prepaid contract on 7/16/2001, and put money down on his prepaid contract and made 72 payments of $76.00 taken directly out of his bank account!!! I just read some complaints on here where inexperienced employees did not have the right amounts on paperwork and some paperwork was missing!! In the meeting, they were trying to shove a expensive price list in our face so they could take even more money on top of what he paid. Something is not right here and again, it smells like "fraud" and trying to mislead customers. PLEASE BE AWARE AND DO NOT DO BUSINESS WITH THEM!! RUN AS FAST AS YOU CAN! DO NOT PREPAID ANY FUNERAL SERVICES WITH THEM! We left very upset and felt bad that they mislead him and took his money. Again, he would never just purchase a "plot" only and nothing else. Who does that? You have to put the remains somewhere before a burial, and he would not do that!! We told them that he was mislead and got up and walked up before they tried for the "second" time to shove a expensive price list in our face!! I told them I would be contacting our Attorney and Law Firm to obtain back the monies he paid by having them to buy back his plot for the price he paid for it. This is the right thing to do.The funeral counselor that gets paid via commissions only, said that the plot was now worth $18,000. We only want the price of the money he paid in July 2001. I am filing a complaint with the "Funeral Consumers Alliance" and the "Cementery and Funeral Bureau" here in California. I decided to write this on Yelp so this doesn't happen to anyone else. This is heartbreaking, because anytime you purchase funeral packages or families trying to make arrangements, etc. is a very emotional and sad time. And, this is one where he was taken advantage of. How many more families of the Sacramento community has this happened to from Sacramento Memorial Lawn and not reported. Some of the written comments on here have gone through poor experiences at such a stressful and emotional time. We ended up finding a wonderful funeral home/chapel In Roseville where we live, who has been family owned since 1954, before we even left SML's parking lot. We were a little stressed after all of that. They took us in like we were part of the family and the Manager greeted us with empathy and kindness of what we had just gone through with SML. She sat down with us to support us and help us to set up getting the cremation taken care of and his body transported from Mercy Hospital to their crematory. She went over every detail of the prices, we paid for everything, signed the paperwork and were on our way. This gave us so much peace and we were grateful at the way things turned out for us.

    East Lawn Cemeteries Funeral Homes Cremation Preplanning

    East Lawn Cemeteries Funeral Homes Cremation Preplanning

    4.4
    (10 reviews)

    From start to finish, our experience with Aubree was nothing short of exceptional. During one of…read morethe most painful and overwhelming times in our lives, she brought a sense of calm, clarity, and genuine compassion that made all the difference. She took the time to explain everything thoroughly, answered every question with patience, and guided us through each step with professionalism and kindness. She never pressured us into anything we didn't want, and instead focused on honoring our family's wishes with integrity and respect. Her efficiency and organization helped everything run smoothly, which lifted a tremendous weight off our shoulders. What truly sets her apart is that her support didn't end after the service. She has continued to be responsive, helpful, and present for our family even afterward. That level of care is rare, and it meant more than she probably realizes. We are incredibly grateful to her and cannot recommend her highly enough. She is not only excellent at her profession, but she is also a genuinely wonderful human being who brings comfort and dignity to families when they need it most. Special thank you to Aubree and her assistant for going above and beyond handling every single last thing for us.

    It's a mortuary what can you expect and it's really not somewhere anyone wants to be but life is…read morewhat it is. If you find yourself needing these services in the Sacramento area these is a fairly easy place to locate. A big parking lot which nice facilities The service I attended was very well set up and the seating was a good size even though we had the overflow guest in the hallways. Nice quiet areas located in separate parts of the building which was nice. The restrooms were really clean and fresh this really helps Thank you

    St Mary Cemetery & Funeral Center

    St Mary Cemetery & Funeral Center

    2.6
    (71 reviews)

    While the customer service during my brother's burial and funeral arrangements was truly excellent…read moreand compassionate, our experience since then has been deeply upsetting. On multiple occasions, our family has visited his gravesite only to find that items we thoughtfully placed there--decorations and personal memorials--had been removed and thrown away by the groundskeepers. We understand and appreciate the cemetery's efforts to maintain the grounds and keep the site clean, and we are fully aware that rules and regulations exist. We have made efforts to follow them. However, some actions feel unjustifiable. For example, a temporary stone headstone was not allowed and was removed, leaving his gravesite completely empty. The headstone is non-porous and was placed on his designated space. This is only one example of the times and objects that were removed from his site. This has been incredibly painful for our family and feels deeply disrespectful, especially while we are still grieving. Leaving meaningful items at his gravesite is one of the few ways we honor and feel connected to him. While maintenance is important, there should also be compassion and respect for families who leave objects to remember their loved ones. I truly hope management reevaluates these policies and improves communication so grieving families are treated with greater sensitivity and understanding.

    This is the worst cemetery I've ever had to deal with! Not only are the consistently throwing away…read morepersonal and sentimental items, letting the grass dry out but they will leave food to rot. This is a constant problem and none of the employees care and do not help! I have spoken to them on several occasions about this. Please do your research before settling on this disgusting place This cemetery is money hungry and do not care for their residents or their families!!! They will be communicative during services but once your loved one is buried they will do the bare minimum to care for your loved one.

    George L. Klumpp Chapel of Flowers

    George L. Klumpp Chapel of Flowers

    3.6
    (14 reviews)

    This review is a little over do but I felt the need to share my experience here at this funeral…read morehome. My mom passed away Jan 3rd and this is where she had my grandpa's funeral and many years ago my grandmother's funeral was held here so me and my 3 brothers decided to have my mom's here. We had Jessicah Shoemaker as our funeral director. We read reviews after we had arranged to meet with her and decided we would have our own experience with this funeral home hoping all would turn out fine. After meeting her she seemed fine and trustworthy. We took care of picking everything we needed to for my mom's funeral. As time went by we would reach out to her a few times with no response so I did have to talk to someone higher than her by the name of Scott who got things rolling for me. Day of funeral 1st Wen me and my siblings got there we wanted to set up the decorations we had to make things look nice before anyone came in and have a moment together unfortunately a group of family got in while we were setting up. So I let the lady that was apart of st.marys know if we could lock the doors before anyone else got in. Then another person came in and the lady apologized for it and said shed lock the door. Eventually we had to unlock the door because people were trying to get in at the other end (This happened because we were unaware we could ask to have a moment alone with our mom before people arrived) this is a moment me and my siblings will never get back. 2nd Jessicah was no where to be found until 30min before the funeral started and that was Wen she let me know they been having issues with their microphone and that it wasn't working. (It would of been nice to be made aware of this in advance so I could bring my own speaking and microphone) she did offer their speaker and microphone which they rolled out and set up for us again during the viewing of the body minutes before the funeral started. Unfortunately the speaker wasnt loud enough. No one could hear in the back of the hall. Horrible 3rd. Wen it was time for the slide show we made it wasnt playing so I went to the back to see wat the malfunction was and it started to play but there was hardly any sound. I asked them to make it louder because we could barley hear it while sitting in the front row it literally was like someone was whispering because the sound wasn't working and Jessicah said thats all it could go. My niece had to use her phone to play the songs so we could hear the music that was attached to the slide show. I asked Jessicah who would I talk to regarding all this and she said all of wat? I had to explain all these mess ups and she said it would be Scott. Me and my older brother were stressed out at my mom's funeral unable to mourn and sit like we should have been able to. I was very dissatisfied with the way all this went down. I had a meeting with Scott who then basically told me he was sorry but sounds like there was an issue with the sound system that day and that we should of let Jessicah know we wanted a moment with our mom wen we were planning her funeral(Which we've never done this before so we wouldnt of known. I feel like the director should ask us if wed like a moment on that day before allowing everyone in) but thats pretty much it. He made excuses for Jessicah and her role and I felt he down played the way things went. He even told me that He'd probably be like me a perfectionist running around taking care of things instead of being like his sister and sitting and letting things just roll and not care if they weren't going right. We paid 10,000 to lay my mom to rest. This was a special day that we just wanted to go right. Its sad that there was nothing that could be done even after telling him all my concerns. I felt the fact that the sound system wasn't working was a good reason to deduct some of the cost because its apart of wat we paid for. Just wanted to share my experience with this place. If u decided to still use them just make sure u keep a close eye on everything and ask questions. Make sure their sound system is running correctly and let them know if u want an alone moment with ur loved one while planning the funeral.

    Our family used of George L. Klumpp Chapel of Flowers earlier this week for my dad's funeral and…read morethe assistance we received from Marsha and the rest of the team was amazing. Marsha guided us through the process from the beginning to the end with patience and understanding at a difficult time. She made herself readily available to answer all of our questions and responded promptly if she was unavailable at the time. Seeing her there on the day of the funeral had such a calming effect on us. I am so glad we were able to work with Marsha and the friendly staff at the funeral home as well as at the cemetery.

    Alpha Monument - funeralservices - Updated July 2026

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