I paid 12500 to have my 2000sq foot home done I knew I had sone soft spots and made them aware of it and I also bought the sub floor material to make it easier. Now they did replace the soft spots but didn't make it level so now I have pieces that are cracked and also some that have cone apart. I've called and been told they would come back out but have never showed. They also forgot the trim in the master bath. He also ordered 17 boxes extra of flooring that he claims he can't take back so I'm just stuck with it. We are currently pulling up the cracked pieces to replace and found that he used cardboard to try and make it level. They also forgot a whole corner while installing. read more