I wasn't going to post a public review, however, after sending what I believe to be a thoughtful,…read moreconstructive email to the office, I received no response, not even acknowledgment of my feedback. Given this, I want to make sure that anyone who is considering going to this clinic is aware and level sets expectations before any treatment begins. To this day, I am still suffering from the massive setback that the visit caused.
If I could give negative stars, I would,, the pain I am in is excruciating and worse than it was before my injury.
This is the email that I sent on May 22, 2025:
Hello,
I wanted to follow up on my recent visit to share feedback about my experience.
When I came in, I communicated that I was dealing with a combination of SI joint pain, hamstring strain, sciatica, and piriformis discomfort. At the time of my appointment, I was about 70% recovered and progressing well in my healing journey.
During the visit, I was asked to lie face down, and then without any discussion, my legs were forcefully swung outward from the hips, side to side multiple times. The motion felt abrupt and jarring, and unfortunately, when I woke up the next morning, I experienced a significant setback. The progress I had made was essentially undone--I could barely move and found myself back at square one in terms of mobility and pain.
Additionally, there were two attempts to adjust my neck that were both unsuccessful and quite painful.
When I shared this experience with both my spine and pain doctor and my physical therapist, they were very disappointed to hear what happened and strongly advised me not to return to chiropractic care, given the nature of my injuries. They emphasized that aggressive manipulation in my case could be harmful--and unfortunately, that seems to have been true.
While I understand that chiropractic care involves physical manipulation, not enough care was taken to understand or work with the specifics of my condition before proceeding with such aggressive adjustments. I provided a very comprehensive background of my health history, including my current condition prior to the appointment. I am extremely disappointed and frustrated, especially given how much effort I had put into my recovery up to that point.
Rather than posting a public review, I believe it is more constructive to reach out directly and encourage a more mindful, individualized approach with future patients--particularly those dealing with complex sports-related injuries. Everyone's body is different, and what may be routine for one person can be harmful to another.
I sincerely hope this feedback is taken in the spirit of growth and care, and overall safety for all patients.
Wendy