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    Aloha Isle Moving

    1.5 (16 reviews)

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    The actual time of damage to the antenna.
    Paka M.

    If I could leave no stars, believe me I would! This is the worst company ever! Unfortunately, Home Depot has a contract with them for all home deliveries so I was without options. I've addressed this with the general manager of Home Depot and got no where. I ordered a 16' garage door to be delivered to my residence. I live at the end of a cul-de-sac and have a long narrow driveway with palm trees on one side and a fence on the other. I advised the driver that he could leave the door at the end of my driveway and I could carry the individual pieces up to the house my self, but he was confident that he could maneuver his way up the driveway. I must admit he was off to a good start, but mid way through he failed to raise the pallet high enough and damaged the antenna on my wife's car. I informed him of such and told him I would be filing a claim for damages. After he departed I took photos of the damaged antenna as well as downloaded security camera footage that recorded the actual damage occurring. I then contacted the company and was transferred to Sheri K. the Household Goods & Home Delivery Operations Supervisor. She asked for my information and details of the damage along with requesting I send the evidence I had collected. Her next request was a little strange to me and I had to ask my auto insurance agent why she would ask for my automobile policy information since this wasn't my fault nor did it have anything to do with a motor vehicle accident. My agent told me to be warry and that if they tried to turn the claim around on me that he would be flagged and they would pursue legal action against them. A few days to a week later I got a call from a gentleman from their insurance company and after verifying the information I previously provided he said that all was in order and Aloha Isle Moving would cut me a check. That was weeks ago! I then reached out to Sheri since I assumed that she would have some knowledgeable information as to the status of my reimbursement. Once again... let down by this inept company! Here's her response: "I am sorry I don't know who handles it once I complete the paperwork on my end I pass it on. I know that there is a lot of people that need to sign any check request before a check can be cut. That is how the company procedure works here." Seriously?!?!? What a joke!!! I'm going to give it a few more days and then I'm going to make some calls to management to make every attempt at amicably getting my reimbursement before starting a small claims lawsuit. My advice: NEVER USE ALOHA ISLE MOVING FOR ANYTHING!!!! COMPLAIN TO HOME DEPOT ABOUT THE CRAPPY DELIVERY PROVIDER THEY CONTRACT WITH AND TELL THEM TO CANCEL THEM!!!

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    6 months ago

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    9 years ago

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    5 years ago

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    9 years ago

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    Ask the Community - Aloha Isle Moving

    Aloha Isle Moving - movers - Updated May 2026

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