Drop off was a breeze, they were able to watch my dog and keep my dog happy over the course of a…read morecouple days. My dog was very grateful

You can tell they really care about your pups here! My dogs actually enjoy going here and one of…read moreour dogs is usually timid around new people or places. On our 2nd visit, he walked right in without me having to coax him. They both seem happy when I pick them up and I like that pics are posted daily on their FB page of the dogs in the play yards.

I get my two pups groomed at the Snooty Poodle and am constantly getting asked who does my…read moregrooming. On a recent rode trip, not a day passed without someone inquiring about my groomer! I had to say "sorry, my groomer is in Texas". Thank you Snooty Poodle for your excellent work!

They have done an amazing job both times grooming my dog. They help me schedule over the phone and…read moreare super helpful about it! Definitely recommend!

I have brought both of my dogs to get their nails trimmed with Katherine, and she was awesome both…read moretimes! The first time I took my senior dachshund I explained to her that she had health problems, and could be scared and try to bite. Katherine did amazing with her Lola was calm the entire time and was actually able to relax while getting her nails trimmed. I just took my dachshund pup in today for her nail trim and once again Katherine was amazing. Definitely recommend her!

From the owner: At Loyal Looks Dog Grooming we specialize in affordable beautiful pet grooms. We are a small…read moregrooming facility inside Lucky Dog Boarding. This allows us to be accommodating to most customers!

I always go here everyone is super nice and my dogs love picking out treats after vet and grooming…read moreappointments

I am shocked at the rudeness of the employees here. I was waiting to check out for 5 minutes then…read morehad to go find someone because they were all huddled up talking. When I asked if someone could check me out the guy rolled his eyes threw whatever he had in his hand down and didn't even acknowledge me while he checked all 6 of my items out. Never going back unbelievable

Morgan may be a good trainer, but bad at business and follow thru with customers. I paid her in…read morefull to train my 2 dogs and she has not satisfied the contract. Her personal issues get in the way of her proving the service she promised. Customer service is not number one in this business. Caution in entering into any contract with her.

Miracle worker! Gave our dog (and us) the individual…read moreattention we needed. No more aggressive behavior towards other dogs, no more pulling when walking, and no more chewing on furniture.

We've gone there for years to have our dogs groomed. The last few times they've butchered my dog's…read moreears- choppy and scraggly. This time he tried to say it was because of matting- they got matted because of how they were cut last time. Hey also took our other dog to the vet because he was limping- not bleeding, not crying, but favoring a leg. He's old! He gets stiff when he's been sitting. They could have called before taking him, but they said "Well our policy says if it's urgent we take them immediately." That was not urgent! So they removed him from the store, had who knows what person transport him, and took him to an unknown vet because he's old and has a stiff leg. Never again!

I hated my experience here , I took my maltipoo here to get a trim and let all of his hair be…read moreout.Unfortunately I come to pick him up and all of his hair is gone LITERALLY GONE. I ask her wtf happened to him this isn't what I asked for . one lady says we'll we did call someone to tell what happened n didn't call anyone . no one phone has rang but do not come here bc of horrible communication and even more problems now I will have to drive to pearland or Houston just bc this location is horrible .

I bought 3 sets of 4 tetras and a elephant ear betta on 03/22/24 (03/24/24 todays date)and 1 died…read moreno biggie just exchange it at the store right. I have the receipt. Everything should be easy Peezy WRONG! After cleaning up my dog's accident I spoke to the cashier about exchanging my dead fish. She said she needed the water from my tank and I was confused? I have the fish and receipt what does the water come into play. All my other fish are alive and thriving as they should it's been 2 days. She told me that's was policy and it just was confusing I can see if it was a week but no 2 days is ridiculous. I called customer service they were no help but again it states "In a properly established habitat, Petco guarantees freshwater aquatic life for 30 days from the date of purchase. A receipt is required, and a water sample is recommended for all refunds or exchanges. Ask a store partner for details. There is no guarantee for saltwater aquatic life, which have unique requirements and are very delicate. If you experience a loss of your marine fish, freshwater fish, invertebrates, or live plants that was purchased online at petco.com within 7 days of delivery please contact Customer Service at 1-877-738-6742 Recommended vs Required ...

Know what you are buying and who you are buying it from…read more 1-877-738 6742 customerrelations@petco.com First and foremost, the national ferret vendor had placed a hold on ferrets and requested Petco stores quarantine them to watch for signs of distemper. My boss thought she knew better than Petco and the vendor so to get around the black out, she sold the ferret as a cockateil so she wouldn't get caught. If you have bought a ferret in the last 30 days, it may have distemper and has not had its rabies shots either. And if the fish lights are off, and the aquatics specialist is not there, THEY ARE LYING TO TO YOU. They just don't want to help you. Call corporate. Photos are not in order but are as follows ( things have been removed if they have an innocent person's name mentioned. 1) day one and two of crickets not being cleaned. crickets let off a gas that kills other crickets so if you wonder why half are dead before you get home, thats why. 2) animals with no food or water 3) Hamsters stress and die very easily. Petco recommends they be place in our wellness room and given electrolytes and probiotic for 48 before being placed on the floor. They do not do this which results in hamsters getting wet tail and dying within a week. 4) strange liquid on the floor after my day off 5) rat droppings and eating bags . It took 3 months to get it under control and i was told to tape bags that were eaten and to clean cat furniture they were nesting in. I refused. 6) six baby chameleons improperly housed all died 7) visible rat snap traps and Are reachable by customers and children. These have since been removed after I complained to the DM 9) failure to thrive bearded dragon left to die rather than put down. it suffered for weeks before it starved to death. 10) employee hold till payday area. Things on sale that you could buy that they hold back for weeks until they can afford it or the price goes down. 12) third day of spider molt and a filthy reptile cart 13) three day old dishes in Wellness number 14 ) Mahesh my district manager being made aware animals were not being fed 15 ) boss never called to get alarm codes for herself or others so she just had everyone use mine for 5 months 16) had a man ( no names but i hope he sees this, i will be a witness for you of you decide to report it to TWC) working for us for over a month without being hired, supposed to be being paid under table but she didn't even pay him so he hasn't worked at the store in 6 months but she won't fire him because she's afraid she'll be reported ( You know who you are, they are working out a way to fire you and not get a fine) 18) times my boss left early without asking leaving us short handed on important days like vetco. 19) pallets not placed 3 ft away from electrical equipment. Fire marshall would have a field day

Such sweet wonderful ladies!! I have a busy body Maltese and a very nervous German Shepherd (his…read morefirst time getting groomed) and I was so worried about him but they answered all my questions and had patience when I called them, twice , to check on my babies and they had a lot of patience with me! I highly recommend! My oldest Dog/fur baby is next!

They took me in on short notice with a dog who was less than cooperative. Super accommodating and…read moreprofessional. They have a nice, bright new location. Highly recommend!

The grooming lady was very kind and did a great job on my older doggy. her attention to detail was…read moreappreciated, and she took her time with my older doggy.

Wonderful groomer! Good communication, easy coordination with digital booking/payment/onboarding…read moreprocesses. Our dog is a senior large breed. She looked adorable and smelled great! Groomer is so personable and experienced. Highly recommend!