SUMMATION: Nice stuffed animals, but terrible products and service.
NAME: Almacén Navideño (Xmas Warehouse)
MY RATING: Poor (1.9/5)
SIZE: very large warehouse
TITLE: "Dumpy, Dusty Disdain" [Yelp, my review #453 [1], 4 November 2015]
TELEPHONE: (787) 834-2884/1244; FAX: 787-834-5554
E-MAIL: sale@generaldecor.com
LOCALITY: Carr. 102, km 0.4, Bldg. #105, Bo. Malecón, Mayagüez, Puerto Rico 00680
POSTAL: PO Box 3069, Mayagüez, Puerto Rico 00681-3069
DIFFICULTY LOCATING: easy
DIRECTIONS: Just off PR 2 on the road to the Mayaguez Docks.
PARKING: Ample private, fenced lot
OCCASION: spur-of-the-moment
GREETING: none
LAYOUT: Entrance cubical with small shopping carts into main building is a large square checkout countier, beyond this a menangery of giant stuffed animals stare down at you from high shelves, in a maze of isles and shelves.
AIR CONDITIONED: yes
HOURS OF OPERATION: 9 am-6 pm Monday to Saturday
TYPE: Xmas Store
PROBLEMS:
(I) Much of the stock is old, dusty and the same from the years before.
(II) Two clerks waited on one customer for 20 minutes while 3 customers waited.
(III) Numerous clerks were back and forth to the checkout counter, but none bothered to wait on us. This is not good business.
(IV) I found one of the few new items in a bin. All but one of the items in the bin were either broken or incomplete in some fashion. Not good merchandizing.
NOISE LEVEL: quiet
RECOMMENDATIONS:
CUSTOMER:
(I) Okay for entertainment, but little one would wish to purchase.
MANAGER/OWNER:
(I) You need new items.
(II) You need better quality.
COMPARISONS: Party City [http://stores.partycity.com/pr/mayaguez/party-store-pc138.html] has cheaper prices for many of their small items and Casa Febus [http://casafebus.com] has higher quality and more expensive items. The artificial flowers at Casa Febus are better.
REVIEWS: rated Very, Very Good, 4.5/5/ 141 reviews (FaceBook)
FOOTNOTES:
[1] Plus thousands of unnumbered, critical article and book reviews for hundreds of journals. read more