Purchased a cigarette roller there that we couldn't get to work. Took it back and explained that I…read morewould like a refund. They said that they couldn't. Gave me a phone number for me to contact for a return. The phone number was the wrong division of the corporation and the customer service rep was gracious and gave me the correct one. After having to make another call, I was told that the company would not do anything for me and to contact the store. I contacted the store and they said that they would not refund me and I should contact the company again. Not very customer service oriented. I will not do business with this chain again.

Great service and always helpful. Thank you Isabel for answering all my questions with a smile.read more

Andy was so helpful. He did everything he could to get me a new top for my vape and he is still…read moreworking on it for me. I think that is awesome when someone really wants to help you. Thank you he is a valuable person to have working there.

NO RETURNS FOR DEFECTIVE PRODUCTS…read more I purchased a vape today, and after I unpacked it I realized it was did not work. I brought it back to the shop, reciept in hand, but they said there was a no return policy. When I asked to speak to a manager, he said there's nothing he could do. So I asked to speak to the owner, and they refused to put me in contact with her. Now I'm here sitting at home with a broken vape, feeling like I got robbed by a chain. Just go to wild side instead! They have a 48 hour return policy

From the owner: Sweet Fire Tobacco provides a wide selection of tobacco, cigarette, vape, cigars, and pipe brands…read moreat great prices.

I was unaware that they also served adult beverages until today. I have purchased cigars there…read morebefore and now they have more reasons to visit. Friendly staff and customers. Guess we will have to stop by more often.

Wonderful friendly atmosphere with knowledgeable and super friendly staff. Great music ,popcorn ,…read moredrinks and awesome Cigars.

I'm a cigar smoker - mostly summer / golf . They have a great selection and their inventory always…read moreis fresh - been going there for over 15 years ( multiple locations ) and only once had a dry / miisburn smoke . I don't think cigars are their primary focus but the walk in humidors are well maintained and stocked !

Jared H., whom travels All over filling in is exceptionally friendly, knowledgeable and makes…read morespending at Wild Bills Special and uplifting. Thank You Jared H. for the good Person you are. And hope to see you again at this location. Take Care

I like coming in they know who I am. They are great people. I will not stop coming in…read more They go out of their way to help you out to find out what you need I haven't had a cigarette in almost a year and I'm on the lowest nicotine they sell no matter what they go and help you out with whatever you need.

From the owner: Come and see us at Global Smoke Shop for all your smoke needs. Show us this add and get 15% off…read moreyour purchase!