Never use this company. The guy did not listen to the address given and ended up being super late…read more Calls me twice, rudely, telling me they are outside. When the "car" finally arrives it's a piece of crap, without a meter, that over charges for a ride to the airport. Suggest any alternative.

From the owner: Buenos servicios, confiablesread more

Phoned for a car , they tried to send me to LA taxi... no answer…read more Unable to coordinate a car, communicate or admit. They seem to be better when waiting at the airport. I wound up going Uber which seemed expensive at the moment but came in 6min. 5:19-5:56p waiting no text no queue for eta.

The taxi driver operating this vehicle was completely disrespectful to me and my family. We just…read morehad 3 people and he was yelling because he saw our group family with 7 people but we were all taking separate taxis. We explained it was just for 3 people, after he had already been yelling and asking if we had $20 as if we were not paying customers. He then agreed to take us after causing a dramatic screaming match, and he was then asked why he felt the need to be so rude and he then snapped, ripped my mother's luggage out of his taxi and threw it aggressively on the curb. I have never seen a taxi driver mistreat paying customers such as he did. You shouldn't be working in that type of business if you are unable to communicate respectfully to paying customers. I've attached a photo of the vehicle tags and number. This was at the LAX airport.

This a horrible company. They have many names and numbers listed on yelp. Tu-taxi comes on their…read morecaller ID when they call protect back. That company conveniently has a 5 star listing. We needed to get our kids to school on time. They were 49 minutes late to our home. They kept texting and calling that they were 2 minutes away. They lied. If they were honest, we could have hired a different company and our kids wouldn't have paid the price. No wonder UBEr and Lyft ate doing so well. Tried go old school and look what happened.

all I need to say is its no wonder why cabs are going out of business! this particular company is…read moreso incompetent, that they should be reported to the INS and the better business bureau. People are better off taking the bus. at least they stop where they're scheduled to. These morons passed us twice and still never showed up. A good person ended up giving us a ride and made an 80 dollar tip. Haha PS they don't even deserve 1 star but it's required

PROS: - everything can be booked online…read more - FAST responses - no hidden fees - driver arrived within 5 minutes of us walking to the passenger pick up area at LAX even when it was super crowded at midnight and we were in terminal 5 - didn't have to walk/go to the Uber pick up area at LAX - clean SUV car with PLENTY of space for car seat, checked bags, golf clubs, etc. - proper car seat installed for our toddler - kind driver, professional and very helpful We did tip our driver cash & he was not expecting it. When you are arriving at midnight with a toddler the last thing you want to do is wait for a car or have someone show up unprepared! Tips: - emailed confirming REAR facing toddler seat for xxx lb toddler - texted the driver right when we landed - texted him when we had one of our 2 bags from baggage claim & let him know the door number - then texted immediately when we got the bag so the timing lined up perfectly Will be using this company again in the future!

Professional service, quick response, competitive pricing. We used them before and we will use them…read moreagain for airport service

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

"I gave L a rabbit vibrator for her birthday." "Oooh! How…read moredo you like it?" "Well, there's no heat, no passion. It's just not the same as being with a guy." "I've seen K's boobs. Her nipples are like pink rose petals." And this is how our conversations went on during our 30 minute taxi ride from the LA Harbor to LAX. Not once did our taxi driver bust out laughing. AMAZING! Seven girls divulging in their sex lives, coming straight from a bachelorette party on a cruise ship. It looked like a scene from "Sex and the City." The driver should have paid US - we were providing him with half an hour of free R-rated entertainment early in the morning! A bit of advice: if you are in a group of 4 or more and need to get from the LA Harbor to LAX, I'd recommend taking a taxi waiting outside the terminal and the ride will cost about $45. Had we known this on the way there, we could have saved $30. Take the Super Shuttle if you're in a group of 3 or less. I was just reminded of that show "Taxicab Confessions." Be careful of what you say in a taxi!

Been waiting over an hour for pickup. Was told by dispatch they had no one in the entire SF Valley…read moreavailable for pickup. It was supposed to be courtesy of Citi Ride which would have been free. Gave up and spent $34 i could illl afford on a Lyft. And got a much nicer driver in 5 minutes than the rude Middle Eastern man I had going. Never got to my other appt because of the no show on ride

I used this service for Halloween night. I called 4 times and kept getting hung up on I realized…read moreit was because I was speaking English. So the taxi reached my destination when I got home I realized I had forgotten my boots because of the other stuff I was carrying. I called the same day and they told me to call Monday. I called Monday they told me to call in 1/2 an hour .So I did and they had no info for me. Basically they have been giving me the run around. I called again on Tuesday and the number was disconnected. Wow this is ridiculous. So I found a few other #s to there business and two were also disconnected. I found a working # and Nayeli tells me that I am calling the wrong company. This is ridiculous I will never use this service again bad bad bad :(

I'm the regular customer and I love this company and I almost know every driver I'm not Spanish and…read moreI cannot speak Spanish the ladies and one young gentleman in the daytime when the answer the phone this week fluently English and they know who is the customer show from past 2 weeks on Saturday and Sunday when I call Eve 1 man answer the phone he cannot speak English very well and when he see you can not speak English he's going to hang up the phone on you and when you called over hundred times I sure he's gonna pick up the phone and hanging up on you i video tape last night when he did this to me and he send driver number 10 the new lady she speak no English absolutely zero English and she was telling me I have to put the money on the seat 2 she drive and she was telling me all in Spanish when I tell her I don't know how many miles do over there so she couldn't understand me and she was telling me another dinero first so I think you guys should advertise only Spanish people get service not are there people even when there are regular customer I mean regular calling everyday and spend over $40 last couple of times when I had bad experience at night I was like maybe next time he's going to be better but when he did it again last night and I missed my bus and I wait until 5:30 a.m. so this is my first review Yelp I love this company and I know all the driver driver number 51 awesome 52,53, 56,36 and believe me the ladies working in the daytime they have fantastic customer service and they are professional if you call them one time for service and then next time you call they know already I name but I have no idea why the owner or manager don't do something with some good dispatcher working at 9 someone can speak English because if dispatcher is bad and you owner not gonna make money and go to vacation and don't give a s*** about your business but I'm gonna keep working with this company because I love all the driver they are hustler respectful and professional

I was at a club and needed a a way home I keep seeing cards for this company so i decided to use…read morethem only to kept bring hung up on .I was desperate for a way home I was asking people I dont know if their going my way so I can have a ride Lucky I saw someone I knew who gave me a ride If it wasn't for him I would have had to walk 4 miles home at 1 am.I will never trust this company if thats how they treat people

I called both of these numbers & who ever answered was very rude & barley spoke english I will…read morenever use this service .

Driver of cab 7153 almost ran me off the road and then proceeded to exit his vehicle and verbally…read moreberate me. This was due to his running a red at which I stopped. I reported him to the company but have not been followed up with. I also reported him to the police but there were no traffic cams.

11:00 PM ON the 405 S tonight YOUR COMPANY cut across three lanes nearly veering me off the road…read morewith my children in the car. After flashing my high beams at your employer to notify him of how erratic his driving was, he slowed down from 90 mph to 60 mph, came next to my car from 3 lanes across and started trying to veer into my lane while flashing a camera light into my windows. This continued for 4 minutes straight down the highway. I caught this all on video and WILL be reporting this to authorities immediately.

Thank you so much for coming b when I needed a jump start in less than 10 min and affordable…read more Michael Gracias por haber poder llegar en menos de 10 minutos a las 9:50pm para pasarme corrientes.facil rapido y barrato.

CAB COMPANY FROM HELL. STAY AWAY FROM THIS COMPANY! They also go under other names and phone…read morenumbers. If you call them and then call another company but the same woman answers, just hang up because it is this company just using a different name and phone #. My guess is they are having to constantly operate under different names and numbers because of how they treat their clients! Here is my crazy cab company from hell story... I had checked out taxi services prior to arriving to the place where I was going to have to call them...I had just sold my beloved old vehicle to a parts place, so I called this company I had previously spoken with to come give me a ride back to where my new car was parked. They had quoted me a very reasonable rate of $30. So the driver shows up. I had forgotten to mention that I had my old service dog with me since he is with me wherever I go and it's almost never a problem. When I got in the cab, the driver told me it was an extra $5 for the dog. I told him it was illegal to upcharge people who have service animals...you can't even charge cleaning fees for service animals, even though the cabs seats were leather, my dogs hair is very short and there was no shedding on the seat which even if a hair or 2 dropped there could be easily wiped off. You can charge the owner if the animals destroys something, but it is totally illegal to upcharge AT ALL for service animals. Here is a link about this about this...https://adata.org/faq/can-i-charge-maintenance-or-cleaning-fees-customers-who-bring-service-animals-my-business Anyway, the driver insisted on charging me an extra $5 which is not much, but it was the principle that bothered me...charging someone who has a service animal extra. It's just wrong. The driver had pulled over at this point and reached out to his front desk who confirmed the extra charge. I tried to speak with them but he said that was not possible for some reason. The phone I had did not have reception so I was stuck relying on him to put me on the phone with them, but when I called later, the lady confirmed the extra charge to me and the fact that they do not give receipts and then hung up on me. Anyway, after a few minutes of my telling him it was illegal to charge extra for service animals, the driver said he would drop the charge this time, but next time I should be prepared to pay it (as if there would ever be a next time). He then demanded full payment UP FRONT for the ride for the ride and although I was actually about to pay him, I asked for a receipt and he said he didn't give receipts! Why in the world would I pay him cash upfront and not get a receipt? Especially someone who was only giving me attitude since I got into the car? So that he could claim he never received any money from me? Probably. I then said I wasn't going to pay him upfront since he wasn't going to give me a receipt (and to ask someone to do this is pretty outrageous and unprofessional anyway). He then demanded I get out of the cab! At this point I WANTED to get out of the cab, so I told him I would gladly, but we had driven a ways from where he had picked me up, so I said after he drove me back to where he picked me up from I would gladly get out of his cab. He then refused to drive me back to where he picked me up from and wanted me just to walk back! Had I not had my 65 pound dog with me, who knows what would have happened! I do carry mace and can to an extent defend myself, but this guy was much bigger than me. How could a simple cab ride get this crazy? He then muttered something about me wasting his time!! I then told him HE had wasted MY time!! I consider this company irresponsible and in fact dangerous. I would not use them at all, EVER! STAY AWAY!! If I could give them zero stars I would. Yelp should give people the ability to do that.