BEWARE!! Worst movers ever. They damaged almost every piece of furniture I own because hardly…read moreanything was wrapped. They lost bolts and fasteners to several pieces of furniture rendering them useless!! It was literally 3 young guys who just shoved things in a rented moving truck. No insurance, no follow up on missing parts, price was almost triple what was quoted because when working by the hour they have no incentive to hustle. It was anything but stress free and I am still finding more missing or damaged stuff. The cost to my furniture being damaged is in the thousands and a move I won't soon forget. They are suitable for student moves, not for gown ups with grown up stuff. I have moved many times but have never experienced this level of damage. JUST DONT, or consider yourself warned. They are amateur hacks.

From the owner: With our moving company, Our Goals are to provide the most competitive, Most Quality Service given…read more We expect high standards from our companies performance from Our hardworking, Very well trained employees, Communication, and for the most part, Overall Professionalism. With that said, We will let each client after every job finished, feel fulfilled with full satisfaction and relieved. We will not let our clients down whatsoever. Choose us & you'll be happy!

I've had a locker at the Bank Street location for over 2 years and wouldn't think of going anywhere…read moreelse. The staff are very helpful and go above and beyond. I get deliveries that are dropped in the bay and they are quick to help me out If I need it. The facility is clean, well lit and maintained. Never had any issues and would recommend to anyone looking for storage needs.

From the owner: Top Features for Convenience & Security24/7 Security Monitoring: Ensuring the safety of your…read morebelongings with round-the-clock surveillance.Climate-Controlled Units: Protect your items from extreme temperatures with climate-controlled storage.Drive-in Heated Loading Bays: Unload comfortably in all weather conditions with our spacious, heated drive-in bays.Keypad Gated Access: Secure, personalized access for enhanced protection.Video Surveillance: Constant video monitoring for added peace of mind.Intruder Alarms & Sensors: Advanced intrusion detection for ultimate security.Convenience & Accessibility24-Hour Access: Access your unit any time with convenient 24-hour entry.Parcel Delivery Acceptance: We accept deliveries on your behalf, making storage easier for your business.Dollies & Carts Available: Complimentary use of dollies and carts to help move your items.Wide Hallways: Spacious hallways to make navigating the facility easier.Elevator Access: Convenient elevator access to upper-level units.Additional Services & AmenitiesOn-Site Management: Professional staff on-site to assist with all your needs.Moving Supplies Available: Purchase packing supplies directly at our facility for added convenience.Online Bill Payment: Manage your storage payments easily through our online system.Flexible Payment Options: Multiple payment methods to suit your preference

I placed a deposit for moving services but later decided to go with another company. When I asked…read morefor a refund, I was told the deposit was non-refundable. After I pushed back, they sent a call recording where the representative mentioned it briefly -- in about10 seconds, buried in a longer conversation. It was never clearly emphasized, and had I truly understood I'd lose my money, I never would have agreed. I asked them to waive the deposit as a gesture of good faith. They refused. Customers deserve clear, upfront communication about non-refundable charges, not a passing mention. Very disappointed.

Let's Get Moving, is not just another moving company! What makes it the best company in Kingston,…read moreis its employees! I moved 10 days ago and I have unpacked everything. Nothing was broken, no walls were scratch, they dissembled the furniture and put it back together without damaging it, but above and beyond the material things was the respect, kindness, well behaved, helpful, punctual and care shown by the four movers that were involved: Abhishek, Amrit, Pardeep, and Vishal. Thank you for treating myself, my old an new place and my belongings so politely. The move that lasted 11 hours, ran absolutely smoothly. I was really impressed with the professionalism of the movers! They also moved my piano without any damage. I fully recommend this company. I have had many moves in my life, but never one so care free and excellent!

Are you rummaging around the recycling compactor behind a McDonalds? Stop. Are you collecting so…read moremany Amazon Prime delivery boxes in your spare room that you can no longer find your cat? STOP. How you will pull yourself through this common human condition of brutal hell called "moving"? I just want to dwell, but life says otherwise, and in which case the last thing I want to think about is frigging boxes. I never in my life thought I would ever say (type) this sentence, but here it goes: these guys are the best box guys ever, and took care of all my box needs. May all of my future box interactions in life be this easy. Wide selection; prompt delivery; quality product; polite service. What more could you possibly want? Ship it!

Yes, cancellation policy is listed on website - please be aware that the company will apply this…read morepolicy even if a customer requests to cancel within hours of placing order and days before the company will even ship the product. If your move falls through, you will be paying regardless of giving this company the courtesy of 48 hours advance notice. A Doctor's office will accept 48 hours notice. A retail company that interprets & enforces a policy to a nonsensical extreme is not providing good customer service. This is even more true during the extreme uncertainty of life during Covid-19.

The quality of service they have given me was absolutely amazing. They have the best Furniture move…read moreas my service request. The price is also affordable.

Best Moving Experience Ever…read more This was absolutely the best moving experience I've ever had, and I've moved a number of times. The team was on time, quick, exceedingly careful, and also pleasant to deal with. All very nice guys. And they got me moved an hour under the quoted time, which was a nice bonus. Can't imagine there is a better moving company in Ottawa.

Avoid at all costs! We moved across the country and had the most incompetent/ unscrupulous van…read moreoperator. He complained from the moment he arrived (late), broke several items (I saw him), scratched our floors, and was just overall an awful, lazy person. Even the movers that were with him complained about how he was slow and didn't know what he was doing. He left a box labelled "computer" out in the street. I told him immediately it wasn't a good idea, and went to watch my stuff that he just left outside for hours. I had to stand there and make sure nothing was stolen. There was no reason he couldn't have loaded it onto the truck other than the fact that he was unorganized and slow. Despite having admitted to scratching our floors in person, he later denied it and Capital Moving and Storage did no investigation on our claim other than asking him. When I pointed out that he chipped the corner of our dining table, he said that I should just get a marker and cover it up because insurance wouldn't cover it. Luckily, I knew better - do not try and repair items yourself! - insurance did cover it. I'm sure he knew that if I touched it they wouldn't repair it, so he's just a scumbag. This guy was consistently late, kept asking me to go buy him gatorade, was rude to the other movers, didn't know how to reverse a moving truck into a storage parking lot, wasted several hours of everyone's time, made a mess in the bathroom and didn't wash his hands after using it. I am just so disgusted by this guy and more disgusted that Capital Movers & Storage took his word for anything when he is clearly an unscrupulous character with no decency. You don't ruin someone's belongings, admit to it in person, and then lie about it later. Luckily, it was a company move and we ended up getting things covered no thanks to Capital Movers & Storage - they were the worst part of the move, a nightmare!, everything else was smooth. If you are thinking of using them, I would think again. I think our particular guy's name was Gary. He's an overweight older guy who is always sweaty. If you have to use him, make sure you document everything... video tape if you can or you'll regret it. If your company is using them for a move, I would urge you try and get them to consider another company or at least make sure that you don't get this driver. Moving is tough and stressful and everyone we dealt with during this move tried their best to make it as smooth as possible for us. Capital Movers & Storage did the opposite and it seemed like they don't mind if their employees make their clients miserable. If I could rate them a 0, I would.

From the owner: Please make sure to read our "not recommended" reviews - real customers have taken the time to…read moreshare feedback and they oughtn't be overlooked. Thanks! Is it time to move? We offer full-service, professional relocation. Our movers are background-checked and highly trained. Proud member of United Van Lines Canada, Mayflower Canada and the Canadian Association of Movers. Earn Air Miles Reward Miles when you move with Capital Movers & Storage!

My housemate of 8 years, decided to get her own one bdrm apt…read more Both locations move out/move in located west end Ottawa. "Murchy" promptly replied to my enquiry. Proceeded to promptly come out to survey what items would be moving and logisitcs (up from basement, to elevator of 2nd floor apt). And offer their quote. Easy decision, booked on the spot for a few days later. We/she was their 3rd move of the day, Oct 1. 2nd move for them was a house in gatineau, yet they still showed up, even with rush hour traffic, and tired I'm sure. All 3 guys of the team were outstandig in every way possible! Fast, efficient, kind, courteous, funny, amazing teamwork, polite, stress-free outstanding move! All were so very appreciative when I offered soda and chocolate, and their collective reactions were heartwarmingly 'cute'! Do NOT hesitate to book this outstanding team! You will NOT be dissappointed! 'Miss' Kerrie