My computer was very slow, would not access the Internet very well and had trouble communicating…read morewith my printer. I called Computer HQ and they first attempted to perform the repair at my office. The computer failed again, however, and they returned two more times. Finally, they advised that the computer needed to be brought to the shop. Their receptionist, Averie, traveled to my office and picked up the computer. Computer HQ first tried to repair the hard drive, which would have been the least expensive fix, but sadly, that didn't work either, so they replaced the hard drive. During this whole process, the staff kept me well informed and were very conscientious. I was appreciative that they were mindful of performing the repair at the most modest cost, if possible. Averie is an added bonus at Computer HQ - delightful to work with and so helpful in keeping everyone on track. My computer is now humming along at record speed, and I didn't lose any files, emails or any other information, all thanks to the diligent crew at Computer HQ!

Took my computer in for hard drive issues only. They had my computer for over a month. They fried…read moremy motherboard and wifi receiver and tried to say it was already broken, when it was functioning when I brought to them.

When we visit any city while traveling, we always like to support any charity or thrift shop we can…read morefind. We were excited to see a Salvation Army Family Store, so we stopped in. The store was very nice and full of clothing, etc. We were disappointed that we did not find anything that we wanted to purchase.

We were excited to visit this store and had made it part of our Ketchikan plans. We arrived a…read morelittle early at the same time a female staff member walked up to open the shop. Before we could say anything, she rudely turned to us and said "I'm not opening anytime soon", confused we asked what time they open since google said it opened right at the hour. She laughed mockingly and told us "not until at least 9:30 maybe 10:00" and then turned and shut the door behind her. Fine, you don't open as planned but to be extremely dismissive and rude about it was unnecessary. You could tell as soon as she walked up she didn't want to be there. To the rude lady..if that's the case, work somewhere else. Such a piss poor attitude to be working at a charity shop. You don't deserve customers if you clearly don't want them. You are a miserable person.

the data is extremely slow. every time AT&T comes over to met to try and solve the problem, the…read morespeed gets progressively slower. most of the time i can't even connect to the internet. not to mention AT&T never listens to their customers who pay an arm and a leg for slow data until they go in store to yell at them. then they'll come over and ""repair the issue"". i'll definitely be switching to GCI when they expand over here. their 3G is way faster than our 4G LTE here in met. (6/15/19) UPDATE: at&t came over to try and fix the issue (again) but surprise, surprise, it got 10x worse. the 4G is a little faster but it's still slow as fuck and the LTE is basically non existent at this point.

The worst experience ever trying to just buy a prepaid SIM card. The original didn't work and the…read moreguy that sold it completely screwed up the set up process in my girlfriend's phone. Nobody at this store in Ketchikan, AK knew what they were talking about and the customer service online with AT&T was also terrible. I'll stick with Verizon.

its very good they have a ton everything…read morecarmels are great! The staff are really nice i have many photos of stuff:

I'm curious if the owner of this business is an "absent" owner because the employees seemed very…read moreput off by my specific printing requests, as if they didn't mind whether or not I achieved the printing result I was seeking. I found that odd, because the point of business is to provide service and make profit.

Ketchikan post office rarely delivers anything to Whale Pass, Prince of Wales Island in a…read morereasonable amount of time.