1. Allstate Insurance: Veronica Howard

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Dumfries, VA

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Allstate Insurance: Veronica Howard

3.0 (4 reviews)
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Services - Allstate Insurance: Veronica Howard

Homeowner or property

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My company has been with Nuzum Insurance Agency since 2015 and we never had issues with them. Eric…read moreand Bruce were very knowledgeable and gave us the best deal for our needs. I recommend this insurance company 100%. Keep up the great work!

I unfortunately have dealt with Nuzum for years and always end up on the receiving end of poor…read morecustomer service and ignorance. I asked to shop rates within their network of agencies for a better rate. After being told they would look into for me, 6 months pass by of ignored phone calls. When purchasing my home, ignorance of the timing needed for coverage lead to issues with my closing. Even after everything, when I switched out of using their agency to deal directly with an insurance company (which is so much better than whatever you call this service), I called to terminate my coverages. I was given attitude over the phone and told I would need to send an email to verify my request. I sent the email with the requested termination date that night. Wouldn't ya know it, no response. Three and a half weeks later, I called the insurance provider directly to verify cancellation because, yet again, it is impossible to get ahold of anyone in this agency. The insurance provider said that there were no requests to terminate coverage. If you want to waste your time and money with poor representation and complete disregard for anything you ask for, Nuzum Insurance is the place for you.

Allstate Insurance: Veronica Howard - homeinsurance - Updated October 2026

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