Jon and his staff are more than helpful and always easy to get a hold of any time I have questions…read moreand I was surprised at the rates he was able to offer me. He definitely made changing insurance companies a no brainer.

Jon made the transition from Progressive to AAA easy and quick. I very much appreciated the…read morepersonal service and affordable rates offered.

Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

My previous insurance provider wasn't renewing my homeowner's insurance policy. I contacted a dozen…read moreother agents and providers, but no one would (or could) help me. I finally got a hold of Noah Raitz from PKIG. He listened to my story and was able to find the perfect provider for me. He also showed me how I was under-insured in a couple of aspects on both my homeowner's and auto policies. I thought for sure I would be paying significantly more for my new policies since I would be getting better coverage, but he somehow managed to bundle them and wave a magic wand or something to get me LOWER payments! I am so happy and grateful! I am telling everyone I know about Noah and PKIG!

Greg recently reviewed my mother's home and auto policies. He was able to save her $957.18 a year…read morebetween the two all while providing her with better coverage than her current policies. I understand that every insurance situation is different, but it never hurts to see if there is something better. My mother was dedicated to her former insurance group because she had been with them for so long, but the current savings are a game-changer. We found Greg to be friendly, knowledgeable, honest, trustworthy, dependable, and personable. He listened to my mother's concerns and addressed them politely and reassuringly...a true professional.

From the owner: Hi, my name is Greg Dattolo, and I help individuals and families protect what matters most. Life is…read morefull of uncertainties, but with the right insurance coverage—whether it’s life, health, auto, or home—you can have peace of mind knowing you’re prepared for the unexpected. My job is to simplify the process, tailor coverage to your needs, and make sure you’re not overpaying for the protection you deserve. Let’s chat about how I can help safeguard your future!

Excellent customer service, great rates, convenient, professional, and courteous. I've been with…read morethis agent for years, and have been very pleased.

From the owner: At the Randy Elder State Farm Agent office, we are dedicated to offering personalized service for…read moreAuto, Home, and Life Insurance in White Lake and throughout Michigan. With a focus on young families and new homebuyers, our mission is to be your reliable partner in managing everyday challenges. Our experienced team is here to assist you each step of the way. Connect with us today to explore how we can support your insurance needs. License #: MI-16693537

The owner of the company got involved after leaving a bad review and handled the work that was…read moresupposed to be done over a year ago.

Alan Osterdale is a great agent. He helped us put together the right auto and home insurance for…read moreour new home in west bloomfield. As a first time home owner he was able to explain everything and make us feel comfortable. Thank you Alan!

I've had good relations with the Doug Browne Agency for some time now. I occasionally recommend…read moretheir services to my family and friends.

From the owner: We are your local, face to face insurance agent! We offer risk management & strategic underwriting…read morefor commercial accounts; home, auto & life insurance coverage; and the Lake Estate Program, a special program for lakefront homeowners.

The entire staff here CIS in Keego Harbor are the most friendly and know their stuff. We switched…read morefrom AAA Southern California to CIS shortly after our relocation to Keego Harbor. Megan really went out of her way to secure us the best possible rate, coverage and payment options to fit our needs. The other office team members also stepped up to the plate and helped us when Megan was out of the office. We were in the office one day for 1+ hrs only because we all got off track with visiting, laughing and getting to know each other. Such a wonderful experience! Please give them a chance to help with your insurance needs.

I was looking to compare insurance policy costs for home and auto. Jake Rux contacted me and very…read morequickly gave me all the information I needed. He was helpful and efficient. I was so impressed with his work I had to write this Yelp review! If you need assistance with your insurance needs, Jake Rux will help. 5 stars.

I couldn't be happier with Amy Brace at TDA. She took over our account this year and went above and…read morebeyond. She not only found us the best priced policy by far, but since we were so close to our renewal day, went out of her way to make sure we didn't have to make two payments in the same month. When we needed to make a change again, she replied within minutes and made sure to take care of our needs the same day. She's truly amazing. I highly recommend everyone to reach out to her. I've honestly never worked with a better insurance representative in my life! Thank you for everything!!!!

From the owner: TDA is a leading provider of professional insurance and financial solutions. We help our clients…read moreprotect their assets while building additional wealth for a lifetime. We focus on our clients' needs with caring, superior service. We specialize in the following products: Auto Insurance Bond Business Owners (BOP) Commercial Auto Insurance Contractors Insurance Dental Insurance Flood Insurance General Liability Insurance Group Health Insurance Health Insurance Home Health Care Insurance Homeowners Insurance Motorcycle Insurance Recreational Vehicle Insurance Renters Insurance Restaurant Insurance Technology Insurance Term Life Insurance Vision Insurance Watercraft Insurance Workers Compensation Insurance

GEICO insurance CANNOT be trusted. They have people who pay to be ensured and then do not pay out…read morewhen an accident occurs. These are the worst kind of people who take advantage of others. DO NOT TRUST GEICO.

Geico MI's only office (Mike Sloan in Farmington Hills) is non-responsive and they certainly won't…read moreback you up when you get crappy service from their national office. I emailed Mike and left msgs requesting a call back and he kept ducking me. I was calling/emailing to complain that Geico's underwriting dept kept asking us to fill out various confusing forms and providing proof of med insurance several times -- and the forms still were never satisfactory for their holier-than-thou underwriting dept. Each time they'd send follow-up emails threatening outrageous rate increases. When I called the local office to complain, I get fwd'd to the national support center and put on hold forever and then the rep that finally answers says they have to transfer you to an agent that is licensed in MI and you get put on hold again! Long story short -- avoid Geico in MI!! Also, the Geico "drive safe" app (that gives you a decent discount) is a pain in the keister. You have to call their national number if you're going out of town for more than few days to warn them that you won't be driving your car -- or else the app complains that you aren't driving and they threaten rate increases and/or coverage cancellations. A really bad "big brother" app to say the least.

Very helpful, will do what it takes. Got my car and hose Insurance through Ron Waters. Very…read morehelpful, with great rates.

Got my car insurance through JulieAnn dulong. Got in and out quickly. Also now that the road work…read moreout front is done getting there was a relative breeze. happy with what I got, would recommend to anyone looking to buy a insurance policy of any kind.