I've been in Customer Service for most of my life actually working for State Farm myself for over 5…read moreyears and I have to say this office is the best! Lesa Catlett is nothing but amazing. She always answers my emails within an hour or less and is incredibly nice, professional, and helpful every time. If you want to be insured with someone who cares please reach out to Patrick Blevins State Farm today and you will not regret it!

I had a great experience dealing with Lindsey white both on the phone and in the office. She was…read moreboth very efficient and had a great attitude helping me get my liability insurance set up. Ingo kerl

I have had nothing but great experiences with everyone in this office. Lindsay is exceptional! She…read moreanswered all my questions and made me feel at ease while transitioning to state farm for my insurance needs. It is such a breath of fresh air to finally find an agent that has my best interest at heart and truly cares about her clients. If I could give more than 5 stars I would. I highly recommend Clark Jackson State Farm Insurance!

Jen Sapin at Craddock Insurance is a great insurance agent. She listened to our questions and…read moreconcerns and addressed them with informed, intelligent answers. Nice to have a home office with great agents locally to visit.

Holly was very up front about not being able to beat prices of existing policies (I was price…read moreshopping) and she offered good data-driven advice about replacement costs of housing being drastically higher now. Her response and professionalism are much appreciated!!

Joanna is the best!! I called this location needing help with my 2018 tax returns and she was able…read moreto walk me through getting the information I needed and make everything feel so easy. I had no idea what I was doing and was so stressed out but by the end of the call she just had me drop off a couple of things and had everything submitted in about an hour. Joanna made my experience 10/10 :)

Called for an estimate giving the precise extent of our simple retirement return and was quoted…read moreapproximately $200. After a one hour meeting to finish the return they handed me a bill for over $420 !! Buyer beware alert

Jaime Ashby is amazing, she helped me through a hard time when everything was going uphill. I…read moreneeded insurance and she delivered with better coverage and still coming out cheaper payments! Thank you so much for listening and getting me the right coverage!

Michael has been very helpful in providing me the best policy for the best rate. I recommend anyone…read morelooking for a competitive insurance to reach out to Michael.

I needed a tow truck and they got my location wrong, i told them repeatedly and the customer…read moreservice girl read it wrong at first but corrected herself, but still waited 4 hours because the town driver was across town and in traffic. Then AAA calls me back an hour later to give me another tow truck operator. Overall this was a fail on their end.

Very sorry for the experience of the previous reviewer. I have not gone to this location personally…read morebut was in contact with the associate, Steve. I recently purchased a membership and did not apply the promotion at that time correctly. He was able to escalate the issue to upper management (about a 1-2 week process) and he remembered to give me a callback. I have since then promptly received my refund. Other associates I have spoken to were not nearly as helpful as Steve (if this were a general review of AAA, I would give them 2-stars). That said, I do not know if I got lucky with my situation or if this quality of service is consistent. Either way, I can vouch for and wholeheartedly recommend working with Steve because of his polite and positive demeanor. Thank you.

Great service and diligence. Followed up consistently and helped get the policies that we needed…read more Fast response time to any questions.

This office should be investigated by State Farm for negligence. They could not figure out how to…read moreremove a car from my policy when I traded cars in January and continued to charge me for 2 months. Then they said it was corrected, but when I got an updated statement the date was still and they were charging me for an extra month. Today I found out they canceled the wrong and removed my new car from the policy in what they called an underwriting error. Happy hour hour must be all day there because there so simply no excuse for this level of error from one office.

This insurance was the BIGGEST waste of money of my life. Tonya is completely unhelpful. She is…read moreactually very rude and hateful. I paid for this insurance for over 5 years and they refused to cover my very first claim. And then blackballed me to ALL other insurance agencies. This was all AFTER they both referred to me as the "N" word and told me that "N" words should not be allowed to own property in the first place. Please do not waste your money here. Please go somewhere they actually care about their clients. My 6 month old son is being exposed to mold long term because of Tonya and Gigi. They have no heart.

Tonya is the most down to earth, helpful person. She always makes the time to help you. If you want…read morea State Farm Agent with over three decades of experience, then she is who you want in your corner.