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Allstate Insurance : Stephanie Riggins

5.0 (1 review)
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Services - Allstate Insurance : Stephanie Riggins

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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3 years ago

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Justin Ray - State Farm Insurance Agent - State Farm Agent

Justin Ray - State Farm Insurance Agent

(3 reviews)

Disrespected & Mistreated at State Farm - Justin Ray's Office…read more Date of Incident: May 16th 2025 Location: Justin Ray - State Farm Insurance Agency 1345 E Henri De Tonti Blvd Suite B, Springdale, AR 72762 As a Black woman seeking clarity about an inaccurate quote I received from this office, I was met with clear microaggressions and unprofessional behavior. At 11am, I visited in person with my mother as a witness and brought a recorded conversation to calmly prove what he had originally said before discontinuing our conversation. Instead of listening, Mr. Ray dismissed me, called me rude ahain, and refused to acknowledge the facts. When I asked who I could speak with to escalate the matter, he told me he had no supervisor. This experience was humiliating and upsetting, especially given I was respectful throughout. It's unacceptable for a customer, specially a woman of color, to be gaslighted and silenced for advocating for herself. My mother witnessed the entire interaction! The service was poor, dismissive, disrespectful, and so deeply unprofessional! I will be switching to another agent and posting this review on every platform possible so others are aware. DO NOT come here or do business if you are of color!

We worked with Scott Shepherd and he got us our quotes very timely. Justin helped us when we…read moreactually switched. We were very happy with the with the quotes which saved us a significant amount of money over what we had been paying. The switch was easy and we feel very good about the experience. They were great.

GEICO for Your Business

GEICO for Your Business

(1 review)

So they lady who hit me used this insurance company so when I called in for a claim I had nothing…read morebut great experience from them. After getting there 800 number to make the claim it was fast and took less than 20 minutes to direct me to do the next step. The next day I got a email from the insurance adjuster and we got the process started. He asked me to take pics of the truck and he would give me a estimate. So this is why I took a star away. He's estimate was 2400 off then what it took to get it fixed. But overall the truck got fixed and I'm so happy it was a easy experience to get it fixed.

From the owner: GEICO offers affordable commercial auto insurance for all types of cars, trucks and vans. We also…read morecover vehicles for specialty services like towing, landscaping and construction. Plus, we can help you find coverage for your business operations and property, tailored to your company's unique needs, through the GEICO Insurance Agency. It's easy, just call 1-888-366-2970 or go to geico.com/commercial to get a fast, no-obligation quote.You rely on your commercial-use vehicles to help your business run smoothly. Rely on GEICO to keep them protected, and you'll get specialized coverage and dedicated customer service, all at a great price. We can also help you with insurance for business operations and property, too! For more than 75 years, people have trusted GEICO for their insurance needs and your company should, too. Very few insurance companies can match GEICO's reputation for expertise, great service, and affordable rates so you'll rest assured knowing your company is in the right hands. Don't settle for less than the best. Call 1-888-366-2970 or go to geico.com/commercial for your free quote and to learn more about your commercial insurance options. Give us a call today and see how much your company could save!

Allstate Insurance : Stephanie Riggins - lifeinsurance - Updated May 2026

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