This should be zero stars! We've been customers for over 35 years, and we've never missed a…read morepayment. Our roof has a gigantic hole and missing shingles all over, all of insulation in our attic was destroyed, there is inside damage from water leaking through the hole, wired smoke detector system was destroyed, and we no longer have a fence due to Hurricane Beryl. State Farm is saying that it will only cost $2,000 to repair everything. (The smoke detector system will cost more than that.) The estimates we've received average about $31,000 for just the roof. Butch is absolutely useless and doesn't even have knowledge of the appraisal process. He actually told me that he would hire an attorney if it were him. Why should I have to retain an attorney? Why can't SF just honor their policies? Do what I've been paying you to do! You can look at the picture of my roof and common sense should tell you that it would cost far more than our $9000 deductible to fix that. Also, no reputable contractor is just going to patch that.

Great office! I have used this agency since 1993- ALWAYS get great service, can always talk with…read moresomeone in the office. If I email them I get a response the same day. We have our homes, vehicles, and life insurance through this office. We moved 200 miles away and still use them because the service is so good. When we had to make a claim 10 years ago for a devastating car accident with injuries they took EXCELLENT care of us!

Gabriela D. the branch manger is awesome. She help me get a total of 800 dollars refunded due to…read moreanother branches error and her quote was cheaper that what I was paying. She was very professional and quick. I would recommend this location to anyone you will not be disappointed. Thank you Gabriela D.

Tiara Miller is the ABSOLUTE BEST insurance agent I've dealt with! I usually feel like agents are…read moretrying to upsell but i felt like she was really trying to help me, it felt like i was talking to my best friend, at a point i forgot we didn't know each other. Initially i was with progressive and wasn't even looking to switch but she shopped around for me and was able to provide better coverage at a cheaper rate just in time for the holidays and i couldn't be more happy about it. I would recommend everyone to her! I absolutely love love love her already and I would recommend anyone to this 1960 location.

Tim and the team he works with provided fast, efficient and friendly service. From start to finish,…read morewe were ready to close in 2 weeks. Any question we had was promptly answered, even when he had to look further into our question/concern. Very professional and easy to work with. We highly recommend him for lending services!

Some of the best customer service here with Renee, couldn't ask for a better quality of service. So…read morefar I have been very pleased with the rates they have provided me with. I will forever stay a customer here

I'm not one to write reviews too often, but this 5 star review is well earned. I have used this…read moreparticular insurance agency for numerous years and Renee Andrew has been my go-to from day one. She has always gone above and beyond to help me with every issue and need. She is so kind, patient and knowledgeable in her field. Always ready to help with a smile. I always recommend this agency to family and friends because of the way they treat their clients. Renee has dedicated years of service to this office and she is the absolute best!!!

Horrible service and the adjuster Christopher is a complete ass. Even caliber collision agreed…read moreafter he said that progressive customers always lie. Called Nathan, his boss and got nothing to resolve the issue. Then he gave his boss's contact and he refused to respond. Don't use this awful insurance.

I purchased my insurance here and had a claim two weeks later and they called me as soon as i was…read morein the accident and helped me thru the whole process. Thanks guys

That was easy !!! Walked in within minutes got my policy quote and paid !! Good smooth service.read more

Thank you so much for your kindness & outstanding customer service!! The people here are…read moreamazing...highly recommended.

The cashstore in Porter,Texas is the best in Texas. They provided us with five star excellent…read moreservice. Ms.Bree is one of the best customer service agents at what she does. She is friendly and she knows how to take care of her customer wants and needs. I really suggest anyone to go to the cashstore in Porter,Texas. Thank y'all for y'all excellent five star service.

Great service and great rates! I had such a smooth experience me and my son were insured within…read morehours.

Great office staff, they were very professional with helping me get the insurance and discounts…read moreavailable for my family.