This may be the first time I'm writing a review of a business I did NOT end up working with in the…read moreend. I reached out because of hearing the ad on the radio like a lot of people. I ended up being put in touch with Scott Wooster who had a very thorough and fun conversation with me where he learned about my insurance needs and situation. I responded to an email so he could review my whole picture that afternoon. The following morning I had a very detailed email with his thoughts. He recommended I stay with my current insurance carrier but then proceeded to suggest ways to reduce my premium there. I did those things that dramatically increased my coverage and reduced my total premiums by about 20%. I can't recommend FirstMark and Scott more. In the future I will be able to change my coverages and Scott will be the first one I call when that day comes.

Customer service is just not a thing here unfortunately. They don't answer nor return calls. Save…read moreyourself some frustration and work with a company that values your hard earned money and business

These guys always seem to remember me... though we only speak every other year or so. Not sure how…read morethey can be so personable, but it is very comfortable. They have always provided me the answers to all my questions. Service is the best. Not sure what more you could want in an insurance agency.

I've worked with McDonald McGarry for many years. But I want to partiicularly thank Alyssa Miller…read morefor her recent help, particularly in finding umbrella coverage. And as we've made changes to Homeowners and auto, she's patiently explained and answered my questions. I'm grateful for her help.

They are a well informed caring group of agents. They are knowledgeable and caring. You cannot do…read moreany better.

Scott was knowledgeable, professional and very helpful in advising on my Medigap plan. I have been…read moreworking with Cornerstone for 3 years and am very satisfied. I would highly recommend them to anyone.

I was shopping for home and auto insurance. I called and got an appointment for the next day…read more Within 30 minutes I had new insurance coverage and saved a significant amount of money. The friendliness and professionalism of the agent was appreciated. I highly recommend. Thank you.

The best team when it comes to insurance. Best customer service, extremely thorough, and not one…read moreother company can match Laura and her team. Been with her for years now and I don't see myself changing anytime soon.

Premera's customer service has been consistently disappointing. Communication is poor, and there is…read morea clear lack of follow-up when issues arise. Working with their affiliated pharmacy, Credo, only adds to the frustration--prescriptions are not handled reliably, and there is little accountability when problems occur. For the cost of this coverage, the level of service is unacceptable. Delays, confusion, and unresolved requests seem to be the norm rather than the exception. It feels like the burden is always on the customer to chase answers and fixes. Overall, this has been a high-cost, low-service experience. I would strongly recommend others carefully consider alternatives before choosing this provider.

Terrible , unhelpful customer service. Way too long wait times, frequently cut off. Recently…read morereceived notifications that our 3 long-time PCP's were no longer in network. After hours wasted on the phone w them, turns out they all were still in network. Their suggestion of a new PCP had retired years ago. Just crazy and unorganized anytime soon have to deal with them. So ready for a new insurance company!

Hien is an incredibly knowledgeable insurance agent who helped us better understand the multiple…read morepolicies we have with Farmers. She explained and shared vital information that we never knew and options we didn't even know we had. We spent hours with her and when we left her office, my husband and I both agreed, we definitely have the best insurance agent around. Thank you Hien! Tom and Laurie R.

Hien & Betu we're very helpful in answering all of the questions that we had when it came to…read moreinsurance and bond for our small business. They also went above and beyond and helped us with paperwork that relieved a lot of stress and uncertainties we had with other things that had to do with setting up the business, that we were unsure of. Very professional, kind, and patient.

I have been with Josh at Start Farm for many years. He is always quick to return messages, answer…read morequestions, find the best value and coverage for our needs. He has excellent customer service, very friendly and I can't imagine doing business with anyone else. I refer all my friends and family to him. Thanks for all you do Josh!

Josh has taken care of me and my families insurance needs for multiple years. I am thankful to have…read morean agent who is always available for the endless questions I have. I have referred many family and friends to him throughout the years and they are all equally satisfied. If you are looking for an agent who truly cares about what you really need, Josh is your guy!

We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

I loved Ross he always took the best care of my manufactured home. He helped my friend with her…read moremoble home insurance as well. Unfortunately, Ross died of cancer in Oct 2023. I will miss him. I no longer have my manufactured home but my friend still ownes her moble home. She has foremost insurance and they are a great company for manufactured and moble home insurance. She now has to find a nrw broker.

From the owner: For over 30 years I have specialized in Home owners insurance, specifically manufactured and mobile…read morehomes, as well as Life insurance. I am an independent agent and pride myself on prompt and personal service.