Sheila was very helpful and answered all of my questions. Like everyone else at State Farm, she is…read morealways willing to go above and beyond.

We were loyal customers for 14 years. Carried State Farm for all our vehicles and properties. Our…read morecommercial roof was damaged by hail last year and they denied the claim. We even had photos and video of the storm and five commercial roofers attest to the cause of damage. We paid for the repairs out of pocket. Very disappointed in how this agency has changed. We have cancelled all our policies with them. I hope all the folks involved don't have to experience what they put us through these last 14 months.

They are not truthful agents they do not fight for you and you'd think they are paying out claims…read morefrom their own pocket terrible!!!

They say with me, explaining everything to me, making it simpler. Very glad I came to this awesome…read moreteam. Any problems, they handle it quickly. I am very happy with how they've done everything for me and my family. Alicia Moore and all her team are the best team State Farm has. Thank you Stephanie Leo for going over all of my policy, and showing me what I have and don't have. Even making it simpler to me so I'm not confused. I didn't see something that was confusing to me after leaving from there. She made it seem like a friend was talking to me. Very happy customer here.

I have multiple complaints with this insurance agent. I asked for a policy on jewelry that I had…read moreonly to find out months later that it was never issued because they wanted an appraisal and never requested it from me. They did admit it was their fault and apologized, but my jewelry was not covered for several months. Also, when I went to cancel, they did not cancel my policy as requested, and kept charging me for two months of renters insurance, which I did not need. Would never go back or use them again.

Brian has been great to work with getting my insurance set up for a new home in Arkansas.read more

Great and prompt service! Office staff is very friendly and knowledgeable.read more

From the owner: Our goal is finding new, practical ways to create help for our State Farm customers. Our focus is…read moreto provide the families we serve with outstanding coverage against property, liability or income loss. We are there to assist you through the good and the bad and strive to provide the insurance experience you need. License #: AR-100112779

Disrespected & Mistreated at State Farm - Justin Ray's Office…read more Date of Incident: May 16th 2025 Location: Justin Ray - State Farm Insurance Agency 1345 E Henri De Tonti Blvd Suite B, Springdale, AR 72762 As a Black woman seeking clarity about an inaccurate quote I received from this office, I was met with clear microaggressions and unprofessional behavior. At 11am, I visited in person with my mother as a witness and brought a recorded conversation to calmly prove what he had originally said before discontinuing our conversation. Instead of listening, Mr. Ray dismissed me, called me rude ahain, and refused to acknowledge the facts. When I asked who I could speak with to escalate the matter, he told me he had no supervisor. This experience was humiliating and upsetting, especially given I was respectful throughout. It's unacceptable for a customer, specially a woman of color, to be gaslighted and silenced for advocating for herself. My mother witnessed the entire interaction! The service was poor, dismissive, disrespectful, and so deeply unprofessional! I will be switching to another agent and posting this review on every platform possible so others are aware. DO NOT come here or do business if you are of color!

We worked with Scott Shepherd and he got us our quotes very timely. Justin helped us when we…read moreactually switched. We were very happy with the with the quotes which saved us a significant amount of money over what we had been paying. The switch was easy and we feel very good about the experience. They were great.

Great Customer service, they went beyond my expectations. Also very nice, clean place from the…read moremoment you walk in they make you feel welcomed.

From the owner: Our mission at the Karen Williams State Farm Insurance Agency is to provide our good neighbors in…read moreRogers, Bentonville, Bella Vista, Springdale, Fayetteville, and the surrounding areas of Pea Ridge and Centerton with quality insurance and exceptional customer service. Call us or stop by our Rogers office today for a free Auto, Home, Renters, or Life insurance quote! License #: AR-100110227, LA-852009, MO-8376200, TX-2500497

I love working with this office!! I have stopped by numerous times with questions and they are…read morealways outstanding with their customer service. I've had to replace my windshield twice and everything has run so smoothly. Thank you, Phillip Pool's Office Your the best, In today's world that says a lot! Anita Hartman

For 10 years with this company, let's say I pay 125 bucks a month do the math on that I never had…read morean accident. I don't have any speeding tickets matter fact the one I had one but got rear ended wasn't my fault. I ask for a $25 late fee to removed and they said sorry already gave you removal for the year probably paid over $10,000 to these lames and the best they can do is give me one $25 late removal a year . Wow forget the Crip in bloods insurance companies the biggest gangsters. So glad I fought for this country that don't give a Phuck about anything but money greed is one of the 7 deadly sins.

These folks are awesome ! The office staff goes out of their way to help . Ceria was understanding…read moreand even when the odds were low at getting what I needed she plugged away and MADE it happen. So grateful for the professionalism.

Extremely pleased with my experience working with this team. Tyler was very supportive through the…read moreprocess answering the numerous questions I had regarding our home and auto insurance plans. He made the transition smooth, switching from another agency. The top notch customer service was a major selling point, for our family to make the move earlier this year. Tyler and Pepper were also extremely helpful when it came to financing the purchase of our newest vehicle. Much smoother process than going through the dealership and extremely competitive interest rates. They took the time to make sure I understood each aspect and all of my options. Overall I couldn't be happier with the service this team has provided me. In a digital age it's nice to see such strong customer service and so many friendly faces.

Giccela was extremely helpful and made it very easy for me to get my insurance changed to State…read moreFarm, and made me feel very welcome. I will definitely recommend her to anyone I know who is needing better insurance. - Kevin M

Barraged with calls and texts claiming I made a request for homeowner's insurance from someone…read morenamed Devin. I'm not a homeowner. I did not request a quote, nor would I ever request a quote from an agent several states away. Likely a scam, and they probably buy stolen contact information from hackers. Completely unethical company. If you're legitimately looking for insurance, look elsewhere.