I was helped by agent Kelly Points with Aaron Augustines Allstate office. He helped me switch over…read moremy Auto, renters, and personal article insurance in a super timely manner. It also helped that he saved me a good amount of money per year on my premium. I recommend this office for insurance, but I have an even stronger recommendation for the agent Kelly Points!

I have been a loyal Allstate customer for over 20 years, and I cannot say enough about Aaron…read moreAugustine's insurance team. Every member of the team provides exceptional, next-level customer service. I recently worked with Cameron Brewer, who helped me add coverage to my policy. She made the entire process seamless and explained everything in a way I could easily understand--even though I'm not well-versed in auto insurance. Cameron was incredibly patient, always available when I called, and ensured I felt confident about my coverage. If you are looking for an Allstate agent who truly cares about their clients, Aaron Augustine's team is absolutely the way to go. They make insurance easy, professional, and genuinely pleasant.

Diana gave Great customer service and got me some great pricing. I bundled my home and auto with…read morebetter coverage and a lower price than my previous insurance plan.

I started my encounter with your receptionist when I browsed searching for a company to purchase…read moreauto insurance ; like the previous two companies that I rushed through I was about switch off and continue in my search, but I detected something in the receptionist's voice- soft, kind and welcoming.She transferred me to a Bobbie Ann, one of your agents who took time to share with me the different options. After I gathered information and returned for more inquiries Ronnie took over. He was knowledgeable, patient as he carefully explained all that I needed to understand to make useful decisions.The review calls for a number out of 5; but from my experience I give this office a 10/5.

We have been with Hanby Insurance for almost a year. And are looking forward to another one…read more For each policy we have, we paid less and received better coverage than our previous policies had offered. Erin Neill listened to our specific concerns and specific coverage requirements. She did a great job in finding policies that met our particular wants and needs. Everyone at Hanby is friendly and professional and able to help with any questions or concerns. I have always had a good experiences whether in person, by phone or by email. They are willing to answer questions and clarify insurance terms. Barb G. Rockwall

Have been with Dana Shove for over 20 years and she is the BEST when it comes to auto insurance as…read morewell as any other insurance needs you may have! Beyond 5 stars!! Give Hanby a call first and find out why we are so pleased with their experience and service!! You won't be disappointed; guaranteed! 100%

We had a great experience. Quick quotes, easy to transfer coverage. Bonus everyone was so so nice…read more!! Highly recommend.

Samantha G. was great! She helped walk me through my renters insurance and everything that was…read moreincluded as well as getting me a great car insurance bundle. Would highly recommend her to anyone, super sweet and fast to help you!

Thank you Kelly!! I…read moream so pleased with Kelly's caring and professional approach when it came it helping me find an insurance policy. I contacted Kelly for a quote and she promptly assisted me with a tailor-made insurance plan that covered my specific needs within my budget. She took the time to explain my coverage options and gave me great advice on what would be beneficial to me personally. I was covered within the hour and she managed to save me $700!! I would highly recommend Kelly to all of my friends and family.

Everyone is always so nice and amazing to work with!! All the ladies in the office are so…read moreknowledgeable :)

I've had this company for 4 years and it was really because they had the cheapest premium when I…read morefirst got my house. After that every year it went up, which I hear can be natural for insurance. I had to file a claim with them and I don't know if the company name changed or they have a different claims Dept but I had to file it with ASI. In order to receive my claims check, I had to update my mailing address since I moved and ASI could not update it even though they are the ones who would be sending me my check. ASI transfered me to TWG and I got hung up on after on hold for 5 minutes. I emailed Twg and explained the situation, and someone called me within 8 hours to help me out. They told me they had my correct mailing address but if I want to make sure I get the claims check to the right place then I'll need to call back and confirm with ASI on when they sent the check. My goodness, a lot of hassle.

This is by far the worst insurance agency I have ever dealt with in my entire life. To say they did…read moreabsolutely nothing for me when they were my agent is an understatement. Additionally they offered horrible advice that in the long run ended up costing me big time on a hail damage claim I had on the roof of my house. Moving here from another state I had never been faced with these oddball clauses about wind and hail special "deductibles" based on the value of your home. 2 percent to be exact, which quite frankly is ridiculous. But on top of it, to have your insurance company who has the value of your home, versus the value of your total property, write a home owners policy that includes the land add insult to injury. I am quite frankly surprised that Safeco would even allow them to write a policy like this since even in the case of catastrophic damage, would never have delivered on the full value of the policy unless the land itself were sucked into a big hole in the ground. Then I'm sure there would have been some earthquake exclusion that would have voided the whole thing. I have since switched my homeowners policy to Met Life which was a direct purchase thru a buying agreement with the corporation I work for and have done a better job talking to someone on line directly than when I had this lousy agency "working for me".... Also they have these young men who are actually quite glib and goofy handling their policies. I am reminded of how much I dislike these people after I just got a call from someone at their office today interrupting me in the middle of my business day to talk about getting me back as a client. He says he has some great rates to discuss with me.... REALLY? CAN I WASTE MORE OF MY TIME AND MONEY ON YOU? I THINK NOT!!!!

I have dealt with virtually every name-brand home and auto insurance company you can name. I…read moredecided I wanted to work with someone who had an idea who you were when you called. I found Matt Lohoefer's agency on Yelp. I have almost exclusively worked with Tasha and she is incredible. She is very efficient and has taken care of a variety of unusual requests by me without hesitation. I am enjoying the personal service and look forward to a long working relationship!!

I absolutely love having Matt Lohoefer's team on my side. Recently was hit by a company work truck…read moreand the driver was less than willing to admit he was the cause of the accident. Matt's team got work and everything was taken care of. Absolutely everything, including an upgrade on my rent car!

FIVE STARS!! Customer Service was great and they do a great…read morejob keeping me informed! Great savings as well!

Maddy was a huge help and provided great service when I came in to switch my insurance from…read moreOklahoma to Texas