1. Allstate Insurance: Evelyn Guzman

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Silver Spring, MD

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Allstate Insurance: Evelyn Guzman

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

Services - Allstate Insurance: Evelyn Guzman

Homeowner or property

Car and truck insurance

Life insurance

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Farmers Insurance - Edwin Lopez

Farmers Insurance - Edwin Lopez

(1 review)

Edwin has been my insurance agent for about 4 months now and I am amazed at all the help he has…read moregiven me. Reasons to select him as your insurance agent: 1. Promptness and attention to detail. I also contacted another local Farmer's agent and had some difficulty reaching them by phone. I needed to set up insurance around the Thanksgiving break and Edwin got back to me right away and I was able to pay for our auto/home/umbrella policy over the phone. 2. Understands the system. I have a PhD and most people would consider me a smart person, but I do not understand insurance. Edwin very patiently explained all the details of the different limits to me. 3. Problem solver. Due to some confusion in the Farmer's system, I received a refund that I did not ask for. Edwin took care of this error by tracking down the paper trail and patiently explained to me what was going on. With most insurance companies, I probably would have needed to talk to customer service for hours to solve this problem that was not of my own making. 4. Overall good person and neighbor. I was hit by another car recently and Edwin explained my coverage, what to expect, and even offered to pick up groceries for me!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Kensington, MD area since 2013, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

AAA

AAA

(24 reviews)

Overall, I had a decent experience at this AAA office. I stopped by this location to pick up an…read moreinternational driving permit (IDP). While I did not see a directory in this multi-level building, which is shared with other business, the AAA office is located on the first floor, immediately to left of the main building's entrance. I'll say the entire process of getting the permit took about 20 minutes (maybe even less), which was faster than I anticipated. Fortunately, you can take and purchase the passport pictures for the permit in the office. The permit and the set of passport pictures (two pics in a set) will run $20 and $14, respectively. The service was fine. One agent, the one who processed my paperwork, was really nice. The other agent, the one who greets customers, was moderately nice. He was not mean, but he was not super friendly, which is fine I guess. For instance, he started to get a copy of the IDP application. However, when I mentioned that I already completed and printed the online form, he seemed to be annoyed that I did not provide this information before going to the filing cabinet, which was less than two feet from his desk. *Note: he didn't ask or give me a chance to let him know that I already completed the application. Who knows, perhaps, he was having a rough day dealing with other disgruntled customers.

Great service with super helpful staff. I would recommend them to anyone looking to avoid the DMV…read morefor tag and title help.

AAA Insurance

AAA Insurance

(2 reviews)

I got AAA roadside Assistance and I use the service for the first time this weekend. My car had to…read morebe towed from my residence to the shop of my choice. I confirm the address with the tow person and expected it to be there and being worked on. I had called around and found a place that could fix the car on the same day and this was a Saturday. I called the shop few hours later to see if it was ready. They informed me that the car was not there. It was almost closing time for them. I was assuming it would be done by then. They towed the car to a ADDRESS AND LOCATION. They took the car to a AAA workshop that was a mile away from where i wanted it to be. I did not get my car back till Sunday morning because the keys were in the shop and they could not tow it back to where I needed it till Monday when the shop opened and I could get my keys out of there, so my whole weekend was done I had no car I had to pay so much extra to get it fixed. I chose the shop because it was way cheaper and would have been done the same day. So, I had to get it fixed at the AAA shop where I paid more I took Ubers everywhere I had to miss work on Monday but I asked them to give me a rental at least so I did not miss a day of work. They said they could not give me a rental right away, but I could get the rental and then ask to be refunded for all the expenses. I had to rent a car for Monday and had my car fixed on Monday and then had to go pick it up. It was a nightmare and this was the first time I used AAA so my experience with AAA has been so bad I don't think I will ever recommend or have it myself ever again

We have been members of AAA for past 30 years. They have a great towing service. I have used AAA…read morewhenever my car needed to be towed to a repair shop or the car battery had to be replaced. Their IPhone app works well and I have is used it to contact service center for a tow truck. The AAA membership is renewed annually. We also use AAA to obtain map and travel guides, which are free to members.

Cindi Scafide - State Farm Insurance Agent - Our annual Christmas luncheon! So nice to be together as we all work remotely from each other.

Cindi Scafide - State Farm Insurance Agent

(14 reviews)

I have had Cindi as my agent since I was 16 years old, and I am now almost 31. She is the most easy…read moreto talk to agent - she is accommodating, understanding, and not pushy. I have adjusted rates, gotten homeowners insurance, processed accident claims and more, and Statefarm has been so smooth and helpful all along the way. I got into a car accident that required my car to be out of commission for six weeks! My super inexpensive car rental coverage allowed me to not be without a vehicle during that time, and Statefarm processed the claim so quickly, even when The mechanics working on my car did not. Cindi answers emails in the blink of an eye, and is always willing to look over my policy and make sure I'm getting the best coverage for the right rates. Recently I had my car towed and I got the reimbursement check within four days of the towing happening. I feel like that is exceptional in this day and age! I am taking advantage of bundling, as well as other Statefarm discounts, and the pricing is fantastic. All in all I am so happy with Statefarm, but more importantly with Cindi and this office. I have never had a problem or felt left in the lurch on situations that can be quite stressful. (I laugh when I think if my younger self calling her instead of my dad after my first minor accident: "Cindi what do I do!!" And of course she handled it) I really don't like insurance people usually - being sold to and feeling like you can't trust someone isn't great. But that simply isn't the case here. All in all, highly recommended.

I was a miserable camper a couple of days ago because of my misadventures with the Maryland Dept of…read moreMotor Vehicles. Cindi cheered me up the instant she answered my call with her reassuring voice and quick wit. Cindi walked me through every step of getting my car registered and driver's license switched. She turned an otherwise ugly day into a stellar one. I was so impressed by her sense of caring and professionalism that I have not only secured auto insurance through her, but I also have changed my homeowner's policy from another carrier to State Farm. On a scale of 1 to 10, I rate Cindi a 15! Fantastic experience. She's the best!!

Allstate Insurance: Evelyn Guzman - homeinsurance - Updated October 2026

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