We were closing on a new home and it turned out that the sellers had filed several claims with…read moretheir insurance causing the property to be flagged, making it impossible for me to purchase insurance online anywhere. I reached out to several local insurance groups for help since we were closing soon and needed insurance asap, and Klinger got back to me that same day. Jessica was able to not only help us get our new home insured, but she also patiently worked with me to find ways save costs. Super impressed by the level of customer service and expertise I received and can't recommend them enough!

I've used Klinger for my insurance needs for many years. They have excellent customer services…read more Today, I just saved a little over $100 because Jane was able to help me talked to the insurance company Erie to waive a late fee for twice in a roll. Thumbs up for Jane!

GIG has provided my home and auto insurance for 20 years. I'm always impressed with their skills…read moreand professionalism. What's most important is their commitment to service. Whenever I've had a claim, they have represented me very well. I recommend them highly.

I have been holding my business insurance policies with GIG INC…read more at : 101 Lakeforest Blvd. Gaithersburg, MD. for over 14 years now. Needless to say never had any problem but I feel eager to express my gratitude toward this agency and its staff who has always promptly and courteously responded to my requests. The account executive lady is tremendously helpful with a lot of patience and kindness. When help is needed of any type she swiftly acts on and dedicates so much time and effort to find the best outcome, result, solution... Other insurance agencies had tried to offer me better rates but they couldn't match and I have never bothered to shop around all these years because I knew I am in good hands for a very competitive rates. Take my word : I highly recommend GIG Inc,

Edwin has been my insurance agent for about 4 months now and I am amazed at all the help he has…read moregiven me. Reasons to select him as your insurance agent: 1. Promptness and attention to detail. I also contacted another local Farmer's agent and had some difficulty reaching them by phone. I needed to set up insurance around the Thanksgiving break and Edwin got back to me right away and I was able to pay for our auto/home/umbrella policy over the phone. 2. Understands the system. I have a PhD and most people would consider me a smart person, but I do not understand insurance. Edwin very patiently explained all the details of the different limits to me. 3. Problem solver. Due to some confusion in the Farmer's system, I received a refund that I did not ask for. Edwin took care of this error by tracking down the paper trail and patiently explained to me what was going on. With most insurance companies, I probably would have needed to talk to customer service for hours to solve this problem that was not of my own making. 4. Overall good person and neighbor. I was hit by another car recently and Edwin explained my coverage, what to expect, and even offered to pick up groceries for me!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Kensington, MD area since 2013, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

We have been with our agent, Tina for about 4 years now. She is so attentive to our every need. She…read moreanswers the phone or gets back to us promptly. She listens to our concerns and explains everything completely. I highly recommend Tina from Capitol Benefits.

I can't say enough great things about Capitol Benefits. Their team is always responsive, providing…read morequick answers whenever I have questions. Josh Lavine (the owner) and Christy Barrett (one of the account managers) are friendly, knowledgeable, and proactive--I even receive annual policy reviews to ensure my coverage still meets my needs. I highly recommend them for all of your insurance needs.

Great services & highly recommend them if you're looking for an insurance company. They are…read moreefficient & responsive to customers.

Can't be more thankful for the help I received on the phone from Phil Barry. This man is incredibly…read moreknowledgeable on all healthcare aspects. He went far and beyond answering my questions. We spent more than an hour discussing my options and explaining in detail plan coverage and differences. Again thanks for all your help. Jack Gonzalez Marietta, GA

Initially, let me say that the agents have been easy to talk with and conduct themselves…read moreprofessionally. Unfortunately, it's like shiny brass on the titanic - utterly useless in the overall picture. Said simply; I had a claim on my roof. Clearly, it was wind damage. There are holes. It's the Monday after Thanksgiving and it is raining. I've been back and forth with them for 2 weeks. They offered to pay for a patch job ($780) when it is obvious that my roof needs much more attention than this. My contractor says that a simple patch job won't be adequate because of the way the particular damage is; it needs to be replaced. I had someone from claims try to explain to me that I didn't "maintain the slate shingles." What, am I supposed to go up and sweep them? It's wind damage. What's more, he tried to get me to admit that I was trying to "get Allstate to cover a roof that you need to replace yourself." I have the money to replace it, but I've been paying these guys $1500+ a year when I could have been paying $1200 with a competitor. My thought was that the higher money would mean they'd do better work. I'm now attempting to save whoever is reading this from making the mistaken assumption I made. These guys won't have your back. So, I've been a consistent client for over a decade and didn't make claims in the past because I didn't want to be someone that was trying to get money for nothing. When I do have a solidly necessary claim, they are dragging their feet, giving unclear answers on if they'll cover any additional damages during this deliberation, and generally made my life suck during an already stressful Thanksgiving where I lost a family member a few days earlier. Lastly, Allstate generally has a reputation of doing this. Every contractor I've spoken with since talking about my situation recoiled when I said I had Allstate. They definitely don't have the lowest prices AND they will leave you high and dry when you need them. Unless you like wasting time, talking to lawyers, and feeling miserable, don't use Allstate. They'll be nice and polite while they rip you off. Don't use Allstate.

Helpful and thorough policy service. Appreciate the time taken to review my coverage.read more

We've prepaid our policy last year, this year we went monthly. My wife paid $500 dollars on a $531…read morebill not realizing that she was $31 short. She then paid the next months bill as well. Today March 24th, we received a check for $1000 telling us they cancelled our insurance. We called Josh our agent and when my wife explained the issue, he quickly transferred my wife over to billing without even seeming the least bit concerned for our issue. Billing told us we were cancelled in JANUARY due to the $31 dollar shortage. No phone calls - as far as we know no emails, nothing. This is truly a CUSTOMER SERVICE FIASCO. Josh was collecting our fees, when we called him and told him we thought he was rude he said "understood" and hung up. We called our old insurer and are now back with them.

After 30 years with travelers home insurance, they will cancel us because of drone pictures of our…read more14 year old roof they say needs replacing. It was done in 2010 and is guaranteed for 25 years. The limbs over the roof are being removed but the pictures show shadows of limbs. A gross misconception of the actual limbs over the house. The different colors are from natural staining. In 30 years, we have never had a claim!

This was a great experience. Competitive rates ( I got lower rates, but better overall coverage),…read moregreat service and value. The explanation of coverage was detailed, and the agent and team were prompt and efficient. Love the app, especially the discounts after the driving patterns are tracked. It was easy to sign up and submit everything electronically. Would definitely recommend, and urge consumers to review their current coverage and explore better options with Farmers.

Great customer service, very responsive and kind, make you feel important and care about your…read morecoverage, not just a sale person, highly recommended.

Charles R Grant Insurance Agency was recommended to me when I moved to Maryland. This was an…read moreexcellent recommendation. I have been dealing with Judi Godbey since day 1 and my experience with Judi has been excellent. She explains everything in detail and goes that extra mile to get information that will benefit me. I am so lucky to have Judi as my insurance agent and the Grant Agency is lucky to have Judi as an excellent representation of their company. Roberta

These folks are an A+ insurance agency. I was bummed that I couldn't continue doing business with…read moremy previous insurance agent after moving to MD, but out of the various agents I contacted here, this one was quick to respond, very friendly, and extremely helpful. Dealing with insurance is a pain in the ass, but a good agent makes all the difference, and the Charles Grant insurance agency definitely gets the job done.