Just witnessed my friend cancel his policy with these kind folks. They couldn't have been more…read moreprofessional. Unfortunately, the rate was too far apart from Erie but he remarked that the gentleman in the front was very helpful anytime he had an issue including an accident to which he wasn't at fault. I really hope my friend can come back to State Farm in the future as it seems the service he got was truly amazing.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected, and…read morerealize their dreams. We are people who make it our business to be like a good neighbor. Our customers' needs will determine our path. Our values will guide us. License #: PA-674432, DE-3001900687, MD-3001513835, NJ-3001513888, OH-1397547

We reached out to Cindy Shelters office when we needed car insurance fast. Dorothea was quick and…read morefriendly and also quoted us a very competitive rate. Because of all of these reasons, we decided to go with them. We are now getting a quote for our home insurance and it too seems very competitive. So far so good! I am reserving 1 star until we actually need to use them to see how easy and helpful they are to work with if and when we have a problem!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've been with an Allstate agent for 35+ years and have worn many hats. My tenure and experience have allowed me to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs. Allstate can help you protect the things that are important - your family, home, car, boat and more. I'm proud to say I represent a financially sound and stable company like Allstate. They've been helping to protect families and their assets since 1931. Today, you can choose from more than auto and home insurance. You can also find products that can help you with your financial goals. My goal is to not only help you with your immediate financial needs, but also to help you with your goals for the future. Situations such as, saving for your child's education or that you have enough when you retire. I'm committed to helping you achieve your long-term financial goals.

I reached out ready to do business, fully prepared with all my information and looking to move my…read morehome and auto policies over. Instead of providing any real customer service or personal attention, Amy couldn't even be bothered to pick up the phone. She hid behind emails and completely avoided a simple, professional conversation. This is exactly why people get frustrated with insurance companies -- pure laziness and a complete lack of effort. If you want an agency that actually values your business, respects your time, and still believes in basic customer service, I suggest looking elsewhere.

From the owner: "Our Product Is Service!" We set ourselves apart from the…read morerest by giving our customers wonderful and helpful support and service! We get to know our clients and adjust their policies to their specific needs. We also offer a competitive rating system by quoting our clients with over 12 different insurance companies. To ensure the best coverage and the right price!

I've been w/State Farm for a number of years, the agent I had retired. The reason for a rating of…read more(3) is: with the other agent, if I had a question(s), I could call the office directly. The women who worked there were always able to help me with any question(s), why isn't there an office phone number? I come from a generation that there is always front office people to take your call quickly. I would've hit (2) but I'm going to see what the reason is for there being no way to call someone working in the office. I never had to wait for the past agent to call me, however, I always knew he was available if I did need to talk to him because the women would give him the message. Plus, the women who worked there at that time were the best, very good customer service skills. Where are they now, I hope still in the office. Depending how this plays out I may add a second review. . .Right now I am a bit frustrated w/no way to talk to someone until the agent finds time to call me. This could have been taken care of as it always was in the past by the office staff!

I have been life time State Farm member. My latest agent retired and this guy threw me out faster…read morethan I can say "boom". I guess my business isn't what he wanted. Then State Farm gave me an agent 45 minutes away.