Tim is the first agent that I have dealt with that actually cares for his clients too find the…read morelowest rates possible he gets 10 stars from me

After considering my latest billing of the car insurance I've had for years, I called my former,…read more(as of today), agency to tell them I wouldn't be renewing my policy with them. I called during their regular office hours. Have you ever called a doctor's office and gotten the menu to push numerous suggestions of buttons to push for your problem to be solved? That's what I was hearing. I left my message of not renewing my policy. After all the years of being with this local agency, having never met the owner, I think it was his voice going through the menu options. I called the DeSmet Agency on a Sunday afternoon, knowing they weren't open, but wanting a quote to see if I could do better with the exact same coverage. I left my message. The next morning, Monday, I received a call from Mr. Tim DeSmet, and we discussed my options. In less than an hour later, Mr. DeSmet called back with a quote. It's a good thing I was sitting down. With his diligence, Mr. DeSmet's quote would be saving me $538.40 a year!!! When I came into his office to start my policy with my new company, Mr. Tim DeSmet personally greeted me and shook my hand. Before this day, I was ignorant of knowing about DeSmet Agency because I blindly trusted an agency I thought was doing the best for me. I goofed but got wiser when that inflated car insurance bill arrived a couple of weeks ago. Why would anyone choose another agency?

Lindsey and Nikki are absolutely AMAZING. I'm not insurance savvy AT ALL so doing anything…read moreinsurance related is usually beyond stressful for me. These two went above and beyond to not only hook me up with incredible coverage, but they made sure I understood everything through the whole process, and answered a million questions for me. Plus, they have the sweetest office dog and the office itself is warm, inviting, and comfortable. I love knowing that they're always there to answer all my questions, big and small!

From the owner: Our State Farm mission is to help manage the risk of everyday life and recover from the unexpected,…read moreso we can invest in your future together while providing unparalleled customer service. License #: MN-40603799, WI-18950548

Very professional and many options for safe travel and is very thorough in answering questionsread more

Girl trip time!!! Three college friends decide to celebrate a new decade, career celebrations and…read more30+ years of friendship by booking a trip to Mexico for sun, tequila, food and fun. We used AAA Travel to book an all inclusive resort trip to Cancun. The travel agent, Lisa Gilbert, was awesome to work with. She listened to our budget and wish list items. She provided us with several options that met all of those. We decided to book a new property (Haven Riviera Cancun) and it was amazing. On our next to last day, Minnesota was predicted to be hit with a major storm that would affect our travels. We contacted Lisa to see if we should rebook in anticipation of potential delays. She agreed and immediately went to work for us. She managed to rebook our flights (extending our vacation another day...yay!!), extend our stay at the resort (in the same room) and rescheduled our transfers. She made what could have been a very stressful last day of vacation into a worry-free relaxation day! I cannot say enough about her professionalism, communication and making a girl's trip as relaxing as possible! There is a reason why you hire a travel agent to plan your vacation! They navigate the complex world of travel so you can relax! Thanks Lisa!

Real friendly and knowledgeable. Easy to contact by phone or in the office…read more And no need to drive downtown!

Have been working with this State Farm Agent's office for 6 years myself and my parents have been…read moreworking with them for 20 years. In April my vehicle was stolen and subsequently totaled. Kay Lackner was absolutely incredible to work with. She answered all of my questions, advised me on the necessary steps to best proceed with the claim process, and was always available to speak with me regarding any questions or concerns I had. I would I highly recommend this agent and especially Kay Lackner. I cannot speak highly enough about this office and our continued fantastic experience with Kay during good times and bad.

Got a qout for insurance fast and didn't have any problems friendly agents and got the quote as wellread more

I had called 3-4 insurance agencies Stacy by far over exceeded my expectations. Followed up,…read moreanswered all my questions, gave me options to purchase, and was very thorough. On everything I wish every place of business had a "Stacy" thank you once again as a bad review gets told to friends & family but here I'll be recommending Century/San...insurance to EVERYone and to visit Stacy on Iowa. 5

Called twice to get a quote and never received a call back from Madison. Contacted another…read moreinsurance agency and received a call back the next day and have already obtained insurance. Would definitely recommend going elsewhere for your insurance, don't waste your time with Holden Insurance.

Holden Insurance I will never recommend to anyone. We had Secura Insurance through Holden and…read moreSecura dropped us as they no longer would insure laundromats. Holden stated they would definitely find us a new company before the insurance ended on Sept 7th. Well let's just say that date has gone and past and we still have not heard back on insurance. We are now moving on with a new insurance company. They left us high and dry with no insurance on our buildings. Never again will I do business with them!! Nick Gima was the insurance agent for Ashland, WI