BUYER BEWARE!!!!
I purchased my Harley Davidson Insurance with this Beaverton Company owned by Brian West.
What a Mistake!
I had the insurance with them on my bike for approximately one year, they quoted me a monthly payment of $78.25 for the year, and the rep working there told me that if I bring my wifes car with them, and our house insurance as well, the monthly price would go down on my bike. When I compared prices that we were currently paying for insurance on my wifes car and our home, Allstate was THREE TIMES higher in price on both instances.
so by the end of the year, one of my tickets went off my record, and instead of lowering my price on the bike, as i was told would happen, The rep with the rotten attitude, said she misquoted me, and that my monthly premium went up to $94.00 per month.
I told her that she promised me it would go down in price after the ticket was lifted, she gets mad, and said that they accidently gave me the lower price of $78.25 per month, on the assumption i was going to bring my wifes car there and the house with them.
This was absolutely untrue, the $78.25 was what she originally quoted me from the get go, and she should have honored this price going into the next year.
So i call the owner , Brian West and explained what had happened, and not one apology was given, and even after I told him, i was cancelling my policy with his so called company, he didn't even have the courtesy to not only apologize for his rude people working there, he didn't even say I am sorry to have lost your business!
I worked for my Italian Family business for many years, and one thing we prided ourselves on was customer service, and we honestly cared if we lost any business at all, but its very obvious to me, the owner of this company doesn't care about his existing business too much, or all the people that will read this honest review and possibly stay away from giving Allstate their business.
I would not recommend any of my family, friends, or anyone, as far as that goes, to put their faith or business with this particular company!!! read more