We have done business with State Farm for 16 years....2 homes, 3 cars, business insurance…read more Payments kept going up. Finally I looked into car insurance with another company, and got exactly the same insurance for $250 per month less. Business insurance lower with another company by $32 per month. These were auto-deduct policies and when you get ready to cancel, you find out they bill you after the fact - your current payment pays for the prior month, so you still owe another month after you cancel. I never complain, so this is a first. You have to watch out for yourself. There are no deals for being a long-time customer.

Great customer service when it is needed, awesome employees, especially Austin and Shelly, who went…read moreabove and beyond for my needs! Highly, highly recomend!

Dan is a detail oriented, experienced insurance professional whom knows exactly what you need as a…read morepolicyholder. He is less about the same and more about protecting and helps by people.

From the owner: We offer a comprehensive product line of insurance including: Home insurance, Auto insurance,…read moreMotorcycle Insurance, Renters insurance, Boat insurance, RV insurance, Recreational vehicle insurance, Business insurance, Life insurance, Health insurance, and much more. Our office believes in community and growing our business organically with our friends and neighbors in the Syracuse, Clay, Cicero, Brewerton, Central Square, North Syracuse, Liverpool and all the surrounding Central New York area. Syracuse, Onondaga, Madison, Oswego Counties. We can be reached by phone or internet. We do provide 24 hour assistance for your convenience. We are a dog friendly agency so feel free to bring them in.

Great to work with! Spent good time with me to go over my options and gave me very good advice!read more

Recently switched to a different insurance provider after using State Farm for about 3 years. My…read morepremium with State Farm was 3 times the price for less coverage. I feel like I was getting ripped off for 3 years. In addition, it was always a struggle to even get ahold of my local agent at this office. Emails usually went unanswered. My fiancée and I were also given false information by this office regarding PIP coverage after a motorcycle accident. I very rarely leave negative reviews, but I would advise against using this agent.

They are wonderful to work with and help beyond getting the policy. I had a major claim, and…read moreJennifer checked in with me numerous times. Excellent agency.

Naomi and I are getting married in August and we had been having the kid conversation and ended up…read moregetting a bigger vehicle to drive for ease of use. And our current insurance agency gave us an absurdly high quote for for the vehicle and as everyone knows it's time at that point to shop a better deal. Which is never a fun adventure as sales people can be pushy curmudgeons. If you're looking for an easy, friendly and well priced option. Look no further than here. Bill worked his butt off with all his various options he has to find us the absolute best deal with the best coverages possible and was able to combine it with our homeowners for less than half of what we were paying and were quoted. His knowledge of the insurance world was beyond expectations and he wasn't pushy at all. Just wanted to make sure we were covered with the best options available to us regardless of if it benefitted his pocket or not. The whole process was incredibly simple and not a lot of work was involved on our part. We just gave him the information he needed and soon after we had a quote that was low. And then he spent a few extra days finding us an even better one after we agreed to it and we were able to use that without any headaches! Honestly giving a local company and local worker our money is something we always try to do and the other places may have fancy commercials and lots of money to spend on marketing. But if you look in your own neck of the woods you'll find a gem like Schaffer's and you will end up supporting a local business and your own economy and probably spend quite a bit less for more. I'd tell anyone to give it a shot. You've got nothing to lose!

From the owner: Personal and Commercial Automobile Insurance, Personal and Commercial Property Insurance,…read moreCommercial General Liability Insurance, Workman's Compensation

took copies all the Information and never called back or answered any calls made or any messages…read moreleft

Called for a quote and the person who I spoke with was condescending and rude. I cannot see doing…read morebusiness with people like this

Chris Otis was very thorough and patient in describing all the different coverage levels and all…read morethe recent changes in the laws to help me make educated decisions regarding My Home auto and additional coverage that I might need or not need to get me the best rates. I just started this policy, but my older brother has been with Chris for years, and recommended him highly. Nothing but good to say about this company. Peter

I have been doing business with Chris for 30 years. It's been a love hate relationship. Not with…read moreChris but State Farm. Sometimes we are captive by the products we sell. But all in all the firm is a class act. I always have had honest assessments and dealings with them. I try to shop for the best price but find sometimes if it's close I use Chris since he is always looking out for me when it comes time to submit a claim. I highly recommend them and if the shoe fits, (ie the price and coverage is right for you), wear it.